Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.4
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The A&O Hamburg City offers modernly furnished single, double or family rooms with a 2** hotel standard (A&O's hotel area) and spacious 4 to 8 dorms with comfortable beds (A&O' hostel area). The spacious lobby and entrance area, with billiard, driving simulator and table soccer as well as a kids' play area, provides a welcoming atmosphere to relax in its international charm.
The A&O Hamburg City has a central location and very good connections to all public transportation. It is just a short 5 minute walk to the Central Station. Due to its central location the A&O is ideal to reach by car, by all forms of public transportation, and is a great starting point for excursions into the city of Hamburg.
The special highlight of the A&O Hamburg City is its rooftop terrace with an unparalleled view of the hanseatic city. The modern lobby and the stylish cafeteria invite everyone to sit back and relax.

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 7.6

  • Location 7.8

  • Staff 7.6

  • Atmosphere 6.8

  • Cleanliness 7.8

  • Facilities 7.2


Latest Reviews

  • 9.1

    Superb

    17 Nov 2018
    I throughly enjoyed myself at the hostel Facilities was excellent the food and drink was a little expensive but overall very good
    England, Male, 31-40
  • 7.7

    Very Good

    17 Nov 2018
    Good accomodation, but needs markers for which beds are occupied. I also didn't appreciate that linen were not included with the base price.
    USA, Female, 18-24
  • 7.1

    Very Good

    08 Jan 2019
    I think usually a great place, currently under major renovations so you have to accept that the laundry & kitchen facilities are unavailable. Staff are more than happy to provide hot water from the bar if you are making your own drinks/ meals, but no fridge or pantry etc. Rooms are nice & quiet, but lounge areas can be noisy due to construction noise within the building .
    New Zealand, Female, 25-30
  • 5.4

    Rating

    28 Dec 2018
    The hostel is close to the Hauptbahnhof and the Berliner Tor Station, but that's it. The price wasn't that good compared to the other hostels I stayed at on this trip, there were no lockers in the rooms, you have to pay extra (on top of an already high price) for bed linens and towels, and the room I was in had a rusty bunk-bed as well. I would like to try somewhere else next time I am in Hamburg
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Pool Table

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly
  • Taxes Not Included

Things to Note

SOME GENERAL INFORMATION

- Ladies, in the event that you are an individual traveler and have booked a space in a multi- bed dorm we would like to inform you that we do offer 'Shared Women Dorms' if you would prefer.

- In all A&O Hotels and Hostels pets are allowed at an extra charge of 5,- Euro per night only in single and double bed rooms, please inquire beforehand.

- Conference rooms and technical appliances are available, please inquire beforehand.

Cancellation Policy:
You can cancel your booking free of charge until 6 pm on the booked arrival date. In case of a late cancellation or no show, property will charge your credit card with an amount equal to the first booked night.

Check In: 3:00 pm
Check Out: 10:00 am (Late-Check-Out 2:00 pm on request, only in private rooms)

Method of Payment before arrival: Credit Cards, Cash

Breakfast is not included.

Guests under the age of 18 years:
From the age of 14 you can stay in our A&O's all by yourself. All you need is a signed declaration of consent from your parents and a copy of the personal identification from the parent who signed the form.

Additional Items:
Bed linen for Dorms: 3,50 €
Towels for Dorms: 1,50 €
Breakfast: 7,00 €
Late Check Out: 10,00 € (on request and only in private rooms)


Important Information:
We will charge the additional city tax at check-in.
The tax is based on the net amount paid by each overnight guest and is estimated as follows:

10.00 Euro = 0 Euro,
25.00 Euro = 0.50 Euro,
50.00 Euro = 1 Euro,
100.00 Euro = 2 Euro,
150.00 Euro = 3 Euro,
200.00 Euro = 4 Euro


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