Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Hamburg Hauptbahnhof

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

In November 2007 the a&o in Hamburg opened in close proximity to the Central Station. The former Kontorhaus was once a warehouse for goods from the most varied countries. Today guests from all over the world can stay in the modern rooms of the second largest a&o in Hamburg.
The a&o Hamburg is located 500 meters or just one underground station from the Central Station. With its central location the a&o is easy to reach by car, train or even by bus and is located between Speicherstadt and Binnenalster. A perfect starting point for excursions in the city!
The building of the a&o Hamburg Hauptbahnhof is characterized by the typical hanseatic architecture with a red brick fassade that fits seamlessly in the cityscape. In addition to the modern rooms, the centrally located a&o Hamburg Hauptbahnhof also offers a large dapper lobby and an ASTRA bar with a party cellar both exuding a historical charm.

- 24 hours reception
- 'All you can eat' breakfast for just 7,90 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
- 24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
- Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
- free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
- billiard and table football
- free house safe

The house has both hotel and hostel rooms, which are located on separate floors. For individual and business travellers we have single and double rooms available. All rooms are light and have modern furnishings. They are each equipped with a shower, WC and television. Our family rooms are a good choice for parents with two children.
The hostel offers good deals on bigger multi- bed rooms, good value and affordable accommodation for big groups. At reception you will find WiFi internet access or internet terminals and a souvenir shop. We have friendly and competent staff that is always happy to help you with planning mini excursions or booking theatre tickets.

In our spacious and comfortable Premiere Sports bar you can lose track of time.
Enjoy a cool beer or a cocktail, play a game of pool or darts. We also have some video games for our guests. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.7

  • Security 7.6

  • Location 8.0

  • Staff 7.4

  • Atmosphere 6.7

  • Cleanliness 7.3

  • Facilities 7.2

Latest Reviews

  • 10.0


    10 Jul 2021
    Very Very good I'm very glad to stay with hostelworld 👍
    Poland, Male, 41+
  • 8.6


    16 Oct 2020
    Stayed in a mixed 6 bedroom. Very good location. You have to bring your own locker. Was very good value.
    Germany, Male, 18-24
  • 8.3


    16 Jul 2021
    The hostel itself was fine. But it's very deceptive to charge guests extra for bed linen when they arrive. They know full well guests won't be bringing their own bedsheets. I don't understand why they don't just add it to the base price of the night, then people wouldn't be able to complain about the surprise charge on check in.
    England, Male, 25-30
  • 8.3


    26 Oct 2020
    nice place for short stays. highly recommend
    Turkey, Male, 31-40
  • 7.7

    Very Good

    02 Jul 2021
    For info: bedsheets are 3.50 Euro extra. Otherwise for small stay is ok enough. 8/10 from me.
    India, Male, 31-40
  • 7.1

    Very Good

    23 Oct 2020
    Must buy materesses or you'll sleep with bed bugs. Also Female Reciptionist was rude.
    Syria, Male, 25-30
  • 6.9


    19 Jul 2021
    The beds weren’t stripped when we arrived and the room wasn’t clean. The bathroom also wasn’t clean and the shower was blocked. Good location especially if you are arriving late by train or bus. The atmosphere was friendly.
    England, All Female Group, 18-24
  • 5.7


    23 Jul 2021
    the stuff wasn't very nice or helpfull. the place is just not for you if your'e looking for a social hostel, it's more of a basic place to stay that has nice facillities but nothing more..
    Israel, Male, 18-24
  • 4.9


    16 Dec 2020
    I stayed for quite a while, it was ok. It seemed to me that every member of staff had their own rules, which changed every time the rota switched. The lads working were all cool, easy going & respectful. There was one woman working who had a head like a bucket of burnt Lego, I felt like she was bullied in school & using her small job as an employee at a hostel to improvise her roll as hitler of the hostel.
    Ireland, Male, 25-30
  • 2.3


    09 Oct 2020
    We arrived at this hostel at about 8pm there was a big cue in the front. When we got our key we got no instructions as to where the kitchen was or anything to welcome us or about covid. We went to our room and the corridors and stairs were filthy. Our room was dirty there was mouldy food in the cupboards and smelt of smoke and BO. The kitchen was so tiny and also dirty. The men in our room were smoking out the window and there seemed to be no one around to help us with this. not staying again!
    England, Couple, 25-30
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Games Room
  • Pool Table
  • Wii