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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/24

a&o Hamburg Hauptbahnhof

Book more than 14 days in advance for Free Cancellation.
7.4
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

In November 2007 the a&o in Hamburg opened in close proximity to the Central Station. The former Kontorhaus was once a warehouse for goods from the most varied countries. Today guests from all over the world can stay in the modern rooms of the second largest a&o in Hamburg.
The a&o Hamburg is located 500 meters or just one underground station from the Central Station. With its central location the a&o is easy to reach by car, train or even by bus and is located between Speicherstadt and Binnenalster. A perfect starting point for excursions in the city!
The building of the a&o Hamburg Hauptbahnhof is characterized by the typical hanseatic architecture with a red brick fassade that fits seamlessly in the cityscape. In addition to the modern rooms, the centrally located a&o Hamburg Hauptbahnhof also offers a large dapper lobby and an ASTRA bar with a party cellar both exuding a historical charm.

- 24 hours reception
- 'All you can eat' breakfast for just 7,90 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
- 24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
- Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
- free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
- billiard and table football
- free house safe

Location:
The house has both hotel and hostel rooms, which are located on separate floors. For individual and business travellers we have single and double rooms available. All rooms are light and have modern furnishings. They are each equipped with a shower, WC and television. Our family rooms are a good choice for parents with two children.
The hostel offers good deals on bigger multi- bed rooms, good value and affordable accommodation for big groups. At reception you will find WiFi internet access or internet terminals and a souvenir shop. We have friendly and competent staff that is always happy to help you with planning mini excursions or booking theatre tickets.

Fun:
In our spacious and comfortable Premiere Sports bar you can lose track of time.
Enjoy a cool beer or a cocktail, play a game of pool or darts. We also have some video games for our guests. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 7.9

  • Location 7.8

  • Staff 7.4

  • Atmosphere 6.7

  • Cleanliness 7.7

  • Facilities 7.2


Latest Reviews

  • 8.9

    Fabulous

    20 Jun 2020
    The hostel was very clean, it was really comfortable to have the bathroom and toilet at our own room; nice roommates. Minuses: the building is situated right near the road and it was always very noisy, especially unpleasant before and after the sleep. But it is close to the Hbf and city center itself, that’s good. Additionally, the stuff at check in was not very friendly.
    Russia, Female, 18-24
  • 8.6

    Fabulous

    30 Jan 2020
    Went it winter, few people but it was okay, clean and tidy
    Italy, Male, 18-24
  • 8.3

    Fabulous

    14 Jan 2020
    Nice, quiet and cheap hostel good for an overnight stay not to far from the city centre
    England, Male, 18-24
  • 7.7

    Very Good

    17 Feb 2020
    staf was awfull. They don't know where is which room. they are super irrelevant.
    Italy, Female, 25-30
  • 6.6

    Good

    11 Jan 2020
    Cheap and decent hostel. Very close to main central station. However, you definitely didn't get anything more than you paid for. The staff was clearly not happy with their work, slow to give service and the hostel had an atmosphere more approaching an institution than anything else. No effort put into a creating a nice lobby or hangout area, and the rooms were plain and boring. Upside with easy access to storage room.
    Norway, Female, 25-30
  • 6.0

    Good

    22 May 2020
    Never went due to coronavirus. Thanks for the constant reminders. No deposit sent back either 👍
    Scotland, Male, 25-30
  • 6.0

    Good

    25 Feb 2020
    There was no prior notice about renovation, so the laundry was closed unexpectedly, and the system lost my record of room change, which was an inconvenience.
    USA, Male, 25-30
  • 6.0

    Good

    18 Jan 2020
    No kitchen!
    South Korea, Male, 31-40
  • 5.7

    Rating

    25 Jun 2020
    The staff was extremely unfriendly. We arrived a an hour earlier than our check in and we waited in the lobby. They locked the bathroom down at the lobby and didn't even allow us to use it. The receptionist was very rude and inconsiderate as well! The place itself wasn't bad but I would definitely not recommend it to anyone due to how rude the staff behaved.
    Egypt, Female, 18-24
  • 5.7

    Rating

    28 Feb 2020
    The hostel didn’t give out bed numbers, so there was a lot of misunderstandings with which beds that were taken and free. The staff took off the sheets on our beds even though we were going to stay there longer. My friend had to make her bed three times for a two night stay.
    Norway, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • FLEXIBLENRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
Entertainment
  • Games Room
  • Pool Table
  • Wii


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