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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/24

a&o Hamburg Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
7.4
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

In November 2007 the a&o in Hamburg opened in close proximity to the Central Station. The former Kontorhaus was once a warehouse for goods from the most varied countries. Today guests from all over the world can stay in the modern rooms of the second largest a&o in Hamburg.
The a&o Hamburg is located 500 meters or just one underground station from the Central Station. With its central location the a&o is easy to reach by car, train or even by bus and is located between Speicherstadt and Binnenalster. A perfect starting point for excursions in the city!
The building of the a&o Hamburg Hauptbahnhof is characterized by the typical hanseatic architecture with a red brick fassade that fits seamlessly in the cityscape. In addition to the modern rooms, the centrally located a&o Hamburg Hauptbahnhof also offers a large dapper lobby and an ASTRA bar with a party cellar both exuding a historical charm.

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe

Location:
The house has both hotel and hostel rooms, which are located on separate floors. For individual and business travelers we have single and double rooms available. All rooms are light and have modern furnishings. They are each equipped with a shower, WC and television. Our family rooms are a good choice for parents with two children.
The hostel offers good deals on bigger multi- bed rooms, good value and affordable accommodation for big groups. At reception you will find WiFi internet access or internet terminals and a souvenir shop. We have friendly and competent staff that is always happy to help you with planning mini excursions or booking theatre tickets.

Fun:
In our spacious and comfortable Premiere Sports bar you can lose track of time.
Enjoy a cool beer or a cocktail, play a game of pool or darts. We also have some video games for our guests. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 7.8

  • Location 7.9

  • Staff 7.4

  • Atmosphere 6.7

  • Cleanliness 7.7

  • Facilities 7.2


Latest Reviews

  • 9.1

    Superb

    10 Jan 2020
    Located quite central, clean rooms with lockers for a fair price. Not a typical Backpacker Hostel, as it is huge and more like a hotel, not to much room for meeting new people but all in all totaly worth the money.
    Germany, Female, 25-30
  • 8.3

    Fabulous

    14 Jan 2020
    Nice, quiet and cheap hostel good for an overnight stay not to far from the city centre
    England, Male, 18-24
  • 8.3

    Fabulous

    28 Dec 2019
    Very affordable; lovely bar area in lobby where you can watch tv and meet people. Location (neighbourhood) may seem sketchy on the outside at first, but it is very close to the Hauptbahnhof (main train station) in Hamburg, so location-wise in regards to the city centre, you can't go wrong with 15-20 euros! It is 3.50 euros extra for your linen, which I haven't seen before and was strange, but who brings their own linen anyway? (no offence to those who do; very thrifty and resourceful of you)!
    Canada, Male, 18-24
  • 7.7

    Very Good

    16 Dec 2019
    Clean and comfortable. No coffee /tea in room but could buy in reception. Efficient, professional staff. Key card to get into corridor of rooms and into your own room. Close to Hamburg Central Station.
    England, Female, 41+
  • 7.4

    Very Good

    02 Jan 2020
    Good location with easy access into the main streets of Hamburg. There was just one staff member who on three locations was very rude, wasn't very helpful, and talked about customers (including myself) to other members of staff when they were in front of them.
    England, Female, 25-30
  • 7.4

    Very Good

    01 Jan 2020
    I like this hostel, but don’t know why every time I stayed here, there are always some creepy guys in the room. Once was like, someone turned on the big light at 3:30am and totally didn’t care about others who were sleeping, once was like, two old men in the room who stared at me when walked by. This is not what I experienced in other hostels where friendly ppl are all around. Nevertheless, the facility and location are satisfying, the staff is also nice. Need to rent bedsheet if don’t own.
    China, Female, 25-30
  • 7.1

    Very Good

    02 Jan 2020
    Don't trust fee that is written on the hostelworld . They want extra tax money
    Turkey, Male, 18-24
  • 6.3

    Good

    08 Jan 2020
    Facilities and sleeping area was fine, but it felt more like a hotel than a hostel with no real vibe or atmosphere. The location is about a 10min walk to the city centre which is needed if you want to grab a bite to eat as well as the surrounding neighbourhood isn't super nice.
    Australia, Male, 18-24
  • 5.7

    Rating

    03 Dec 2019
    This hostel provided good locker sizes and that’s about it. The powerpoints were located in very inconvenient positions. Very loud construction in the morning. No mirrors outside of the bathroom. Shower and toilet were in the same room, which is also very inconvenient. Beds did not have personal lights. Side note for younger travels, this hostel has a much older age group. Overall, will not be staying again :)
    Australia, All Female Group, 18-24
  • 5.1

    Rating

    22 Dec 2019
    The bed was dirty and there was lots of hairs on the bed and used paper towels were flying around. Price was very cheap but need to consider that one has to pay extra (3,50€) for bed sheets.. Wouldn’t go again
    Germany, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
Entertainment
  • Games Room
  • Pool Table
  • Wii


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