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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/25

a&o Hamburg Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
7.4
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

In November 2007 the A&O in Hamburg opened in close proximity to the Central Station. The former Kontorhaus was once a warehouse for goods from the most varied countries. Today guests from all over the world can stay in the modern rooms of the second largest A&O in Hamburg.
The A&O Hamburg is located 500 meters or just one underground station from the Central Station. With its central location the A&O is easy to reach by car, train or even by bus and is located between Speicherstadt and Binnenalster. A perfect starting point for excursions in the city!
The building of the A&O Hamburg Hauptbahnhof is characterized by the typical hanseatic architecture with a red brick fassade that fits seamlessly in the cityscape. In addition to the modern rooms, the centrally located A&O Hamburg Hauptbahnhof also offers a large dapper lobby and an ASTRA bar with a party cellar both exuding a historical charm.

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe

Location:
The house has both hotel and hostel rooms, which are located on separate floors. For individual and business travelers we have single and double rooms available. All rooms are light and have modern furnishings. They are each equipped with a shower, WC and television. Our family rooms are a good choice for parents with two children.
The hostel offers good deals on bigger multi- bed rooms, good value and affordable accommodation for big groups. At reception you will find WiFi internet access or internet terminals and a souvenir shop. We have friendly and competent staff that is always happy to help you with planning mini excursions or booking theatre tickets.

Fun:
In our spacious and comfortable Premiere Sports bar you can lose track of time.
Enjoy a cool beer or a cocktail, play a game of pool or darts. We also have some video games for our guests.

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 8.0

  • Location 7.8

  • Staff 7.7

  • Atmosphere 6.4

  • Cleanliness 7.7

  • Facilities 6.8


Latest Reviews

  • 8.3

    Fabulous

    30 Dec 2018
    Allocation was very convenient being close enough to walk from the train station! We were able to book it within hours of staying as we needed an emergency place to stay, and they were very nice and friendly!
    USA, All Male Group, 18-24
  • 7.1

    Very Good

    31 Dec 2018
    Nobody cleans the room (throwing trash and put some more tissues) while I stayed (maybe because nobody checked out before I do). The shower is kind of horrible. Because it leaks when you take a bath, making the floor flooded with water. Otherwise it was pretty okay, though it was more pricy compared to other hostels in other German cities
    Indonesia, Female, 18-24
  • 5.1

    Rating

    28 Dec 2018
    We got stolen as soon as we got to the hostel, this wasn't the hostel's fault since we fell asleep in the main hall and one of our backpacks was taken. However, the personal didn't try to help at all, they didn't want to look at the tape when it was probably someone from the hostel, they didn't want to talk to the police and, even when my girlfriend was crying, they didn't come to us to ask if we needed somethig or a tee. On top of that, anyone can open the lugagge room, they don't request ID
    Argentina, Couple, 25-30
  • 2.9

    Rating

    31 Dec 2018
    Nothing good in this hostel, except the location. Considering we stayed here on new year's eve, it was understandable that we were paying a lot for a normal hostel (50EUR per bed for a night!!) But the add-on of another 3.50EUR for the bedrolls was a complete rip off. But the worst was the utter rude and racist behaviour of the service staff and was just not acceptable. It's not fair to behave this way with customers, no matter what the reasons are. Would never recommend this hostel to anyone!!!
    India, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
Entertainment
  • Games Room
  • Pool Table
  • Wii

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly
  • Taxes Not Included

Things to Note

CHECK-IN 3 p.m.
Reserved rooms shall be available for occupancy from 3 p.m. on the agreed day of the client's arrival. The client shall not be entitled to occupy the room(s) earlier than this.
Ladies, in the event that you are an individual traveler and have booked a space in a multi- bed dorm we would like to inform you that we do offer 'Shared Women Dorms' if you would prefer.
In case you need a crib for your little child, please feel free to ask at the reception or book it in advance, so our stuff will place it in your room before you arrive.

CHECK-OUT 10 a.m. (11 a.m. at the weekend)
On the agreed day of departure the client must vacate the room by 10 a.m. at the latest. If the client does not vacate the room by that time we shall be entitled to charge 50% of the full room rate as published in the price list until 6 p.m. for reason of non-contractual occupation, and if the client vacates the room after 6 p.m. 100% of the full room rate will be charged. This shall not constitute any contractual claims on the part of the client.

CANCELLATION CONDITIONS
You can cancel your booking free of charge until 6 pm on the booked arrival date. In case of a late cancellation or no show, property will charge your credit card with an amount equal to the first booked night.

Any discounts or special offers booked through online booking engines cannot be cancelled.
For groups from 10 people we have special cancellation and payment conditions. Our reservation department will contact you!!!

GUESTS UNDER THE AGE OF 18
From the age of 14 you can stay in our A&O's all by yourself. All you need is a signed declaration of consent from your parents and a copy of the personal identification from the parent who signed the form.

Important Information:

We will charge the additional city tax at check-in.
The tax is based on the net amount paid by each overnight guest and is estimated as follows:

10.00 Euro = 0 Euro,
25.00 Euro = 0.50 Euro,
50.00 Euro = 1 Euro,
100.00 Euro = 2 Euro,
150.00 Euro = 3 Euro,
200.00 Euro = 4 Euro


Additional Items:
Bed linen for Dorms: 3,50 €
Towels for Dorms: 1,50 €
Breakfast: 7,00 €
Late Check Out: 10,00 € (on request and only in private rooms)


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