Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Köln Neumarkt

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The a&o Köln Neumarkt has been completely refurbished in 2019 and is located in the beautiful, characteristically Cologne Mauritiusviertel district. The hostel has rooms with modern furnishings in various categories as well as a lobby bar where you can enjoy the cheerful Cologne spirit that is often celebrated.
The a&o Köln Neumarkt in the middle of the Mauritiusviertel is both quiet and centrally located. Cologne Central Station is 2.2 km away. With its central location the a&o hostel is easy to reach by car or by public transportation, and is an excellent starting point for excursions into the city.
The Hostel, with its spacious lobby and the a&o lounge, has plenty of room to sit back and relax. With its proximity to the trade fair grounds and its own conference rooms, the location is also perfect for business travelers. For guests arriving by car the hostel has its own underground parking garage.

- 24 hours reception
- 'All you can eat' breakfast for just 7 EUR from 6:00 till 10:00 am (7:00 till 11:00 am at the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (10,00 Euro per room extra, only in private rooms)
- check-in at 3:00 pm
-free WLAN in the entire building
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro
- For 5 EUR per night, you are allowed to bring your dog (only in double and single rooms).
-billard and table football
-free house safe View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.9

  • Location 8.4

  • Staff 8.5

  • Atmosphere 7.7

  • Cleanliness 8.5

  • Facilities 8.2

Latest Reviews

  • 10.0


    08 Aug 2019
    We really like this location in Cologne and this hostel was better than another one we had booked in this neighborhood last year. This year, I wanted onsite parking and I was disappointed to find out, upon arrival, that the parking lot was full and that I had failed to request it when I reserved the rooms. I had not seen that option online. But there is covered parking in the area so we managed to make it work with a car.
    Canada, Female, 41+
  • 10.0


    21 Jul 2019
    This was a great hostel!! It felt like a hotel and was super clean! The second night of my stay I had my 8 bunk room to myself! The staff was super helpful with tips and things to do! I would stay again!
    USA, Female, 25-30
  • 9.7


    18 Jun 2019
    Me gusto es un buen lugar para quedarse
    Mexico, All Male Group, 41+
  • 9.4


    14 Jul 2019
    My girlfriend and I stayed here for a night. Easy to locate and close to centre of city. Friendly and welcoming staff. Rooms were spacious and bunks were quite big and comfy. There were a couple of USB adapters on each bed and a long storage area for your things. Bedroom was very warm although it wasn't an overly warm day and I'm not sure how it would handle a hot summers day or if there is a/c in the rooms. Kitchen was small but adequate. Need to use specific pots and pans on induction stove.
    Australia, Couple, 31-40
  • 9.1


    18 Aug 2019
    good location, good place and very good price. Would definitely recommend this place
    India, Male, 25-30
  • 9.1


    12 Jul 2019
    Only stayed one night - good chain of hostels always clean and spacious rooms.
    Ireland, Female, 25-30
  • 8.0


    20 Aug 2019
    It was very simple and easy to check in and the staff were welcoming. We found a plaster on one of the bed sheets, but thankfully the room was half furnished to begin with so we were able to avoid the use. The rooms are hot however, as there is not enough ventilation, but the beds are comfortable and the breakfast was nice and fresh.
    England, Male, 25-30
  • 7.7

    Very Good

    30 Jun 2019
    Pros: location, friendly staff, good wifi, comfortable beds, beds have individuals lights and USB charging Cons: have to pay for sheets, rooms really hot and have to pay for a pedestal fan, lack of atmosphere
    Australia, Couple, 18-24
  • 6.6


    05 Jul 2019
    An okay hostel, but nothing amazing. The bed frame was really dusty, also a really poor room design with the main light right above my (top bunk) bed, and the switch right by the bathroom light switch - I was constantly being woken/blinded by my roommates turning on the wrong light in the night.
    New Zealand, Female, 25-30
  • 4.6


    08 Aug 2019
    It’s pretty grim. The dorm at night was unbearably hot. Seriously need an air conditioner.
    Ireland, Male, 31-40
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Pool Table
  • Wii