Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Köln Neumarkt

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The a&o Köln Neumarkt has been completely refurbished in 2019 and is located in the beautiful, characteristically Cologne Mauritiusviertel district. The hostel has rooms with modern furnishings in various categories as well as a lobby bar where you can enjoy the cheerful Cologne spirit that is often celebrated.
The a&o Köln Neumarkt in the middle of the Mauritiusviertel is both quiet and centrally located. Cologne Central Station is 2.2 km away. With its central location the a&o hostel is easy to reach by car or by public transportation, and is an excellent starting point for excursions into the city.
The Hostel, with its spacious lobby and the a&o lounge, has plenty of room to sit back and relax. With its proximity to the trade fair grounds and its own conference rooms, the location is also perfect for business travelers. For guests arriving by car the hostel has its own underground parking garage.

- 24 hours reception
- All you can eat' breakfast for just 8,90 EUR from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (12,50 Euro per room extra, only in private rooms)
- check-in at 3:00 pm
-free WLAN in the entire building
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro
- For 12,50 EUR per night, you are allowed to bring your dog (only in private rooms)
-billard and table football
-free house safe
- Car Parking (17,00 EUR Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 8.5

  • Location 8.3

  • Staff 8.4

  • Atmosphere 7.3

  • Cleanliness 8.1

  • Facilities 7.6

Latest Reviews

  • 9.4


    15 Jul 2022
    The hostel is easy to access and friendly staff. The only thing is if you are going in summer the place is warm the ventilation in our room was just the window that for safety reasons only permits us to tilt it but wasn’t an issue at all. We just left it open the whole time.
    Brazil, Couple, 31-40
  • 9.1


    19 Jul 2022
    Nice place, just expensive for a private room for 1 nights sleep
    England, Male, 25-30
  • 8.6


    14 Jul 2022
    Good, friendly helpful staff, but the rooms were not cleaned when we arrived.
    Sweden, Male, 18-24
  • 7.4

    Very Good

    04 Aug 2022
    Due to the very hot weather the rooms were extremely stuffy and hot. It would be good to be able to open the windows fully in such weather, even if for a limited period of time, to try and ventilate the rooms properly. Some of the towels had makeup stains and so shouldn’t have been provided.
    England, Female, 41+
  • 7.4

    Very Good

    20 Jul 2022
    The definition of an average hostel. The rooms are okay, but no atmosphere/not central location make it not a fantastic option. If your just looking to lay your head for one night in Cologne it is fine, but temper your expectations
    Canada, Male, 25-30
  • 5.4


    20 Jul 2022
    very hot in rooms, window faces another building so couldn’t get much air flow either. outside area is very loud at late hours. bar is very limited. not very easy to meet others. no privacy curtains on beds, in 4 bed rooms you will directly face the other bunk while in bed. kitchen is difficult to find and you need to ask the front desk for access each time.
    USA, Male, 18-24
  • 5.1


    10 Jul 2022
    Would not recommend, absolutely no atmosphere staff seem like they don’t want to work there rooms were clean but we were woken at 6am by a fire alarm because someone was smoking in their room. Find another place to stay if your coming to meet people.
    Wales, Male, 18-24
  • 5.1


    09 Jul 2022
    Gave us the wrong room keys and we ended up walking up on a family. Overall very loud noise outside and rooms don’t seem to have any air conditioning
    Ireland, Female, 18-24
  • 4.0


    11 Jul 2022
    Booked a four, got a two bed room. Pictures are inaccurate!
    China, Mixed Group, 41+
  • 2.6


    23 Jul 2022
    Reserved a female only dorm, as I wasn't comfortable in a mixed dorm, only to arrived at my room the second day to see they'd rented a free space to a random guy. Staff made no effort to communicate this change to us, and we still paid a higher fee as they charge more than for a mixed dorm. The bathroom and shower area were filthy, and while they apparently maintained it frequently it just got grosser and grosser. Shower was full of mold. Sent them two emails and never received a response.
    Canada, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Pool Table
  • Wii