Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Köln Neumarkt

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

The a&o Köln Neumarkt has been completely refurbished in 2019 and is located in the beautiful, characteristically Cologne Mauritiusviertel district. The hostel has rooms with modern furnishings in various categories as well as a lobby bar where you can enjoy the cheerful Cologne spirit that is often celebrated.
The a&o Köln Neumarkt in the middle of the Mauritiusviertel is both quiet and centrally located. Cologne Central Station is 2.2 km away. With its central location the a&o hostel is easy to reach by car or by public transportation, and is an excellent starting point for excursions into the city.
The Hostel, with its spacious lobby and the a&o lounge, has plenty of room to sit back and relax. With its proximity to the trade fair grounds and its own conference rooms, the location is also perfect for business travelers. For guests arriving by car the hostel has its own underground parking garage.

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (10,00 Euro per room extra, only in private rooms)
- check-in at 3:00 pm
-free WLAN in the entire building
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billard and table football
-free house safe
- Car Parking (17,00 € Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.5

  • Location 8.5

  • Staff 8.2

  • Atmosphere 7.7

  • Cleanliness 9.0

  • Facilities 8.2

Latest Reviews

  • 9.4


    27 Jan 2020
    This is the first time I've stayed at a hostel and it's just a really good vibe. People mingling in the lobby and rooms. The location is really nice. The rooms are pretty clean.
    England, Couple, 18-24
  • 9.4


    20 Jan 2020
    Quite nice
    England, Male, 41+
  • 9.1


    21 Feb 2020
    Great place to stay for Carnival! Clean and modern with friendly staff.
    Australia, Female, 25-30
  • 8.6


    07 Feb 2020
    Overall the hostel was good. The room was a bit cold during the night, and there was no thermostat to control the temperature in the room.
    Kosovo, Male, 25-30
  • 8.3


    04 Mar 2020
    Great location, tidy, clean and well organized. Yet as all A&O hostels a bit impersonal.
    Belgium, Male, 25-30
  • 8.3


    06 Feb 2020
    Ich mag die a&o Hostels. Leider habe ich in Berlin, Stuttgart und jetzt auch in Köln die Erfahrung gemacht, dass meine Bettwäsche abgezogen wird, obwohl der Aufenthalt dort noch nicht beendet war. Ich habe schriftlich darauf hingewiesen und das DIN4 Blatt auf dem Bett gelassen, erfolglos. Diesmal habe ich es um 00:30 festgestellt, dass Bettwäsche abgezogen und mein Bett besetzt war. Ich musste nochmal runter, Bettwäsche holen, Hochbett beziehen und durfte dann nur 2h schlafen, um dann abzureisen
    Spain, Female, 41+
  • 8.0


    28 Feb 2020
    This is a hotel not a hostel. It’s nice if you’re in a small group and want some privacy or your own space but don’t come here if you want to meet people. Also the walls are super thin and you can hear everything going on outside your room so make sure to get earplugs
    England, All Female Group, 18-24
  • 8.0


    25 Jan 2020
    Todo bastante cómodo y limpio. La cocina un poco incompleta ya que por ejemplo no tenía tazas o vasos por lo que era difícil desayunar. Te obligaban a pagar el desayuno de esta manera. Te cobran las sábanas aparte !!
    Argentina, Couple, 18-24
  • 7.4

    Very Good

    23 Jan 2020
    Good hostel but very expensive bar items. That prices make us leaving the hostel to buy the same ones at lower prices.
    Portugal, Male, 31-40
  • 5.1


    18 Feb 2020
    La chica rubia de la recepción es super agresiva y grosera!
    Colombia, Female, 25-30
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Pool Table
  • Wii