Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Köln Neumarkt

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The a&o Köln Neumarkt has been completely refurbished in 2019 and is located in the beautiful, characteristically Cologne Mauritiusviertel district. The hostel has rooms with modern furnishings in various categories as well as a lobby bar where you can enjoy the cheerful Cologne spirit that is often celebrated.
The a&o Köln Neumarkt in the middle of the Mauritiusviertel is both quiet and centrally located. Cologne Central Station is 2.2 km away. With its central location the a&o hostel is easy to reach by car or by public transportation, and is an excellent starting point for excursions into the city.
The Hostel, with its spacious lobby and the a&o lounge, has plenty of room to sit back and relax. With its proximity to the trade fair grounds and its own conference rooms, the location is also perfect for business travelers. For guests arriving by car the hostel has its own underground parking garage.

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (10,00 Euro per room extra, only in private rooms)
- check-in at 3:00 pm
-free WLAN in the entire building
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billard and table football
-free house safe
- Car Parking (17,00 € Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 8.2

  • Staff 8.0

  • Atmosphere 7.5

  • Cleanliness 8.3

  • Facilities 7.7

Latest Reviews

  • 10.0


    27 Sep 2020
    very good place and i hope to visit it again
    Germany, Male, 41+
  • 10.0


    21 Aug 2020
    I was so happy every things was good ☺️ wish all the best .xx
    England, Male, 41+
  • 9.7


    15 Sep 2020
    The hostel was everything you needed! Only a 20 minute walk from the main train station, it was right beside a really cool neighbourhood and I felt safe walking there at night. The room and washroom was clean, the bunk beds were tall enough that you can easily sit up on the bottom bunk and the best part was that every bunk has its own light, two outlets and a massive basket to put all your valuables. I’d definitely recommend staying there!
    Canada, Female, 18-24
  • 9.4


    29 Oct 2020
    Good value for the money I spent, clean, downtown Cologne
    Germany, Male, 41+
  • 9.4


    25 Aug 2020
    Really Friendly Staff. Super clean. Was very happy with the Room spacious. very comfortable bed. Good shower pressure and even with the windows open the location wasnt too loud or busy for those wanting to sleep in.
    England, Female, 25-30
  • 8.0


    11 Oct 2020
    Nice clean hostel! Missing a kitchen and would be perfect.
    England, Male, 25-30
  • 8.0


    06 Sep 2020
    It was a nice hostel for a cheap price. I would take it again!
    Germany, Female, 25-30
  • 7.1

    Very Good

    30 Aug 2020
    Understanding the reason I have picked the hostel for economic reason, I cannot complain too much. Don't expect the service to be great, or, the staff very eager to help. It serve my purpose to find a place to stay. On my second night, the dorm had four guests, one above my bed. Knowing that the hostel was not full, the hostel had decided to save money rather than giving its guest the needed physical distancing to prevent Covid-19 from spreading.
    Canada, Male, 41+
  • 4.6


    03 Oct 2020
    The room was not clean property even tho we where the first arriving in to a sharing room for 6. One of the sheets that we paid for wasn't clean properly either. On the first night the fire alarm went off at 6 in the morning for the whole hostel and they evacuated the building. The staff never explained anything at all or apologise for the inconvenience.
    Spain, Male, 25-30
  • 2.6


    16 Oct 2020
    Awful stay, there were 6 of us put into one tiny room during covid, which one person then complained about to reception and they only took one person out. the room wasnt cleaned the whole time i was there, as the hostel said they only clean once a week during covid. to top it all off, a girl who had to do a covid test was put into our room and then when we was removed she kept getting the cleaners to let her back in, lying to say she’d forgotten stuff. do not stay here
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Pool Table
  • Wii