Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Köln Neumarkt

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The a&o Köln Neumarkt has been completely refurbished in 2019 and is located in the beautiful, characteristically Cologne Mauritiusviertel district. The hostel has rooms with modern furnishings in various categories as well as a lobby bar where you can enjoy the cheerful Cologne spirit that is often celebrated.
The a&o Köln Neumarkt in the middle of the Mauritiusviertel is both quiet and centrally located. Cologne Central Station is 2.2 km away. With its central location the a&o hostel is easy to reach by car or by public transportation, and is an excellent starting point for excursions into the city.
The Hostel, with its spacious lobby and the a&o lounge, has plenty of room to sit back and relax. With its proximity to the trade fair grounds and its own conference rooms, the location is also perfect for business travelers. For guests arriving by car the hostel has its own underground parking garage.

- 24 hours reception
- 'All you can eat' breakfast for just 7 EUR from 6:00 till 10:00 am (7:00 till 11:00 am at the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (10,00 Euro per room extra, only in private rooms)
- check-in at 3:00 pm
-free WLAN in the entire building
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro
- For 5 EUR per night, you are allowed to bring your dog (only in double and single rooms).
-billard and table football
-free house safe
- Car Parking (17,00 € Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.9

  • Location 8.6

  • Staff 8.3

  • Atmosphere 7.8

  • Cleanliness 8.5

  • Facilities 8.3

Latest Reviews

  • 10.0


    06 Oct 2019
    Fantastic facility and staff. They were super accurate when we arrived four hours early. Our party of four were able to get laundry done AND get out to see the town with luggage secure BEFORE 3pm check-in. Such a burden lifted!! Outside of a few late night party goers (and this was during Octoberfest) it was quite and extremely comfortable.
    USA, Female, 41+
  • 9.7


    27 Sep 2019
    More of a family hostel then anything else so if you're looking for a party, look elsewhere. No real negatives to this place, it's not close to the main tourist section of the city but it is not difficult to use the trams either. Pleasant stay.
    USA, Male, 18-24
  • 9.4


    25 Oct 2019
    I have lived in many hostels in last 3 years of backpacking and I have to say this was the best hostel so far. Great atmosphere, clean areas, good rooms, amazing facilities and food. I am extremely impressed with it. I highly recommend it to anyone travelling to Cologne.
    India, Male, 25-30
  • 9.1


    26 Oct 2019
    Avisar que cobran las sábanas aparte antes de reservar
    Chile, Female, 25-30
  • 8.6


    18 Oct 2019
    Atmosphere is less like a hostel, and more like a chic boutique hotel. Solo travelers, families with kids, older folks - all will feel welcome here. The ground floor has a nice variety of amenities, including a snack/drink bar, big table for groups, vending machines, lots of places to sit and chill, and a kids play area.
    USA, Male, 31-40
  • 7.7

    Very Good

    25 Oct 2019
    Pretty basic room but everything worked fine and it was spotlessly clean. Did not really use the services on offer and our interaction with the staff was limited to checking in and out. Bed wasn't the comfiest but all in all, we we were satisifed with our stay.
    Finland, Couple, 25-30
  • 7.4

    Very Good

    12 Nov 2019
    Some of the facilities did not work
    Australia, All Female Group, 18-24
  • 7.4

    Very Good

    27 Sep 2019
    Nobody in my mixed dorm wanted to acknowledge one another. The beds were comfortable and the room was nice.
    Canada, Female, 25-30
  • 7.1

    Very Good

    29 Sep 2019
    This was an ok hostel. You had to pay for bedding which was very annoying! Also the common area was loud until late into the morning which meant that nearby rooms could have trouble sleeping. And it wasn't people that were loud, it was the music the hostel was blasting. Good location though and we only had one other person in our 8 person dorm so it was pretty private.
    USA, Female, 18-24
  • 2.0


    09 Nov 2019
    I paid 35 euros per person and i didn't found blanket, sheets and tower !!!! , Very very Bad Hostel, I never saw that. Impolite home, no preparation of the room unclean room, avoid it if you want to have a good stay ....
    France, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Pool Table
  • Wii