Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


ao Hostel Venezia Mestre

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

a&o Venice Mestre is the first a&o Hotel in Italy! It offers modern rooms with flat-screen TV, comfortable beds and free Wi-Fi. The hotel includes a stylish bar and a spacious lobby decorated with high-quality furniture and light décor as well as projectors showing news, hotel services or daily bar specials. The hotel offers single and double rooms as well as 4- and 6-bedded hostel rooms with private bathrooms with shower, 2in1 shower gel, face tissues and a hair-dryer. Free high-speed Wi-Fi internet is included in all rooms and throughout the property.

The a&o Venice Mestre offers buffet breakfast each morning as well as packed lunch service, Snacks, pizza, sandwiches and drinks can be bought at the bar or can be enjoyed on-site. Guests can hire bikes and explore the wonderful city of Venice.

Venice Mestre Station is 7 minutes’ walk from the hotel. You just have to take the Viale Stazione and go straight ahead. Then take the street on the left side Via Cà Marcello until a&o Hotel Venice Mestre. Nearby the hotel you can find e.g. Interspar, Osterias/Snackbars.

If you want to visit the island, just take the train from Mestre to Stazione di Venezia Santa Lucia. It takes only 10 minutes.

Additional fees:
Bed linen (in dorms): 3,50 €
Towels (in dorms): 1,50 € View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 8.7

  • Staff 8.4

  • Atmosphere 8.4

  • Cleanliness 8.9

  • Facilities 8.5

Latest Reviews

  • 10.0


    14 May 2019
    AO hostel is so awesome!! We stayed there 3 nights and the staff was so helpful and kind even when they were super busy and running around. The breakfast is light but pretty yummy, and the atmospheres is cool with sofas and stuff in the lobby. It’s 5 mins from the central Mestre train/bus station and the bus is only ~10 mins to venice! The room with only 4 beds was definitely worth it!! 10/10 totally recommend!!
    USA, Male, 25-30
  • 10.0


    07 May 2019
    Expensive spot but worth every penny. Thought it was a hotel it was that nice.
    Canada, Couple, 18-24
  • 9.1


    10 May 2019
    Overall best hostel. Staff was very friendly. The only problem is after the checkout they charge you for the luggage locker. Otherwise best hostel in Venice.
    Bangladesh, Male, 25-30
  • 8.6


    19 Apr 2019
    Location and room are excellent. The service is the worst! After a long trip, you just want to go straight to you room but in this hostel you have to wait in a huge line to proceed the check in. When it your time, the staff is not even sympathetic.
    Brazil, Female, 18-24
  • 7.7

    Very Good

    21 Apr 2019
    I stayed here at AO for 1 night it was not bad. The rooms were really nice and comfortable but the only issue they need to fix is hiring more employees to work there. When I was there I waited 1-2 hours to check out and there was only 1 person at the front desk. Such LONG lines. It was ridiculous! Hire more staff to work the desk too. Good location to the train station but not sure I would stay here again.
    USA, Female, 31-40
  • 7.4

    Very Good

    24 Apr 2019
    Hostel has secutiry issues, even though there is 24/7 guard at the entrance the "cages" in the rooms for guests to keep their stuff in can easily be acessed from outside by someone with small hands. Several passports from guests left unattended at the counter by the entrance in plain sight. Location is great, facilities are really good and clean, family atmosphere, they charge for bed sheets unlinke other hostels, staff not very friendly. Wouldn't be my first choice returning to Venice.
    Brazil, Male, 25-30
  • 7.4

    Very Good

    20 Apr 2019
    Everything was great except the employees that were only a few. We had to wait a long time to be attended.
    Portugal, Female, 18-24
  • 6.9


    28 Apr 2019
    You get what you pay for. Not a great vibe, with there being kids, parents, and grandparents everywhere. It's about 10 minutes from the train and bus station and another 25-30 by bus to Venice. They don't have real lockers in the rooms, but a cage that can be padlocked that slides under the bed. There are lockers for rent on the ground floor. Towels and sheets cost extra. My room smelled pretty bad.
    USA, Male, 18-24
  • 6.6


    23 Apr 2019
    Bed and shower are ok. These are the good points. Staff is often on a bad mood and they are never enough to manage the check in line and the bar at the same time. It's terrible try to have a beer. Excepted for Chiara, all the staff isn't ready to work with tourists. This place has no hostel ambience been more like a cheap hotel with shared rooms.
    Brazil, Male, 31-40
  • 4.6


    08 May 2019
    When I had arrived at the hostel at 11pm, the receptionist quoted a price double of what the online price on HostelWorld was quoting. Then they had said I had to wait an hour before they could check me in due to the website not updating their servers. Overall the service is extremely slow. They have one person manning the bar and the receptionist desk. With line ups at both counters. The only good thing is the location. Overall this is a very poor experience.
    Canada, Male, 25-30
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  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cots Available
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Linen Not Included
  • Safe Deposit Box
  • Towels Not Included
  • 24 Hour Reception
  • ATM
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar