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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/25

ao Hostel Venezia Mestre

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

a&o Venice Mestre is the first a&o Hotel in Italy! It offers modern rooms with flat-screen TV, comfortable beds and free Wi-Fi. The hotel includes a stylish bar and a spacious lobby decorated with high-quality furniture and light décor as well as projectors showing news, hotel services or daily bar specials. The hotel offers single and double rooms as well as 4- and 6-bedded hostel rooms with private bathrooms with shower, 2in1 shower gel, face tissues and a hair-dryer. Free high-speed Wi-Fi internet is included in all rooms and throughout the property.

The a&o Venice Mestre offers buffet breakfast each morning as well as packed lunch service, Snacks, pizza, sandwiches and drinks can be bought at the bar or can be enjoyed on-site. Guests can hire bikes and explore the wonderful city of Venice.

Venice Mestre Station is 7 minutes’ walk from the hotel. You just have to take the Viale Stazione and go straight ahead. Then take the street on the left side Via Cà Marcello until a&o Hotel Venice Mestre. Nearby the hotel you can find e.g. Interspar, Osterias/Snackbars.

If you want to visit the island, just take the train from Mestre to Stazione di Venezia Santa Lucia. It takes only 10 minutes.

Additional fees:
Bed linen (in dorms): 3,50 €
Towels (in dorms): 1,50 € View House Rules

Overview

Welcome to Venice: city of canals, and home to AO Hostel Venezia Mestre. As soon as you walk through the door, our multilingual staff will make you feel right at home in our lovely big bright lobby. We'll welcome you with sofas to lounge on (maybe you've had a long trip!) and projectors showing our daily bar specials. Yep, we have a great on-site bar, so fun times and new friends are literally waiting for you downstairs. Get ready to live la dolce vita!

Location

We're really conveniently located – we're practically on the doorstep of Venezia Mestre train station. If you're coming from the airport, just jump on the tram and you'll be with us in about 35 minutes. While we're not on the island of Venice itself, you can get to it – and the heart of the Old Town, with all of the main sights – via a 10-minute train ride.

Rooms and Dorms

You'll enjoy all the extra comforts of a hotel when you stay with us. Our rooms are clean, modern and cosy (there's also air conditioning for the warmer months!). When you need some downtime, check in back home with our free Wi-Fi or watch some TV from your bed. Choose a single or double room, or share with others in a small dorm (pick from mixed or female-only). We have private bathrooms too, which come with essentials like 2-in-1 shower gel, tissues and hairdryers.

Extras and activities

The hostel has an elevator, so no need to worry about getting your backpack all the way to the top of the stairs. And our reception's open 24 hours a day, meaning our staff are there for you any time whether you want insider city tips or just expert directions. There's also an ATM in the building – stash your cash (when you're not spending it!) in one of our safe deposit boxes and head out to soak up the flamboyant Venetian ambiance.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.2

  • Location 8.6

  • Staff 8.0

  • Atmosphere 8.5

  • Cleanliness 8.9

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    01 Jul 2019
    Great spot good facilities and helpful staff
    Australia, Male, 41+
  • 10.0

    Superb

    27 Jun 2019
    This hostel/hotel was amazing. Perfect location just outside of Venice with a short bus trip away to Venice. Great breakfast and travel card deals. And I met some of the most amazing people here. 10/10
    USA, Male, 25-30
  • 9.4

    Superb

    30 Jun 2019
    Nice place to stay. Very near to venice. If you wish not to stay in venice. This is the best place to stay as its connect to venice only 15 minutes train.
    Malaysia, Male, 25-30
  • 9.4

    Superb

    29 Jun 2019
    Really nice, clean and modern hostel with a kitchen and laundry services and good WiFi. For us the main con is that it wasn’t as social as we wanted. Also as a group of two girls we were put in a room with all men a lot older than us so be weary. Overall would recommend as a cheaper option close to Venice but don’t expect it to be that social.
    England, All Female Group, 18-24
  • 8.3

    Fabulous

    10 Jul 2019
    Perfect location, easy to get to the Mestre train station. It has many amenities, however our bathroom wasn't so clean (we were the first and only ones in the room that night). The communal bathrooms were not so clean either. But I wish backpackers could also learn to clean up after themselves.
    South Africa, Female, 18-24
  • 7.7

    Very Good

    04 Jul 2019
    Large clean dorm, safe and comfortable. Great bathrooms with two inside dorm. Had to pay for linen which was an added cost. Able to catch bus Nimber 43 across the road straight into Venice - so very easy to access public transport. Staff helpful and friendly. Supermarket 4 minute walk away.
    New Zealand, Female, 25-30
  • 6.6

    Good

    12 Jul 2019
    Don’t expect them to take any form of card, they will simply say their machine is getting “updated” so go use the atm in the lobby, the employees in the lobby seem uninterested in helping customers. Cleaning staff does a fantastic job, and you can tell they work very hard at their job, showers were clean beyond belief, I literally saw one of the staff scrubbing it with a small brush on her hands and knees.
    USA, Male, 25-30
  • 6.6

    Good

    25 Jun 2019
    I picked the hostel because of its great location to the train station and a nearby bus to the island but definitely the worst stay I’ve had on the trip. There’s no kitchen, only a fridge that doesn’t work, and they make you pay to use sheets which is utterly ridiculous. The worst part is the service because the hostel is way understaffed (there was one woman working the reception and bar alone at one point) and some the staff are very slow and unfriendly
    USA, Male, 18-24
  • 6.3

    Good

    23 Jun 2019
    This place does not really have a hostel atmosphere that we were looking for and did not have a kitchen available at the time.
    USA, All Female Group, 25-30
  • 5.7

    Rating

    22 Jun 2019
    The staff were lovely. It was pretty dirty. I'm pretty sure I was attacked my bed bugs and not something else according to what I found on the internet. I didn't find any in my bed but I'm now thinking they were possibly in the duvet. It was a pretty tight space and with a big backpack it was hard to move around. I wont go back but for the money and the area I think it's to be expected where ever you go. Keep in mind the 'total' with all taxes included on the website is not the case.
    New Zealand, Couple, 25-30
Read all reviews

Facilities

Free
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Cots Available
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Linen Not Included
  • Safe Deposit Box
  • Towels Not Included
Services
  • 24 Hour Reception
  • ATM
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar


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