Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy:
(1) 3 days(or more) before Arrival Date :free
(2) 2 days before Arrival Date :100% of the full cost of your booking
(3) on the day or No Show: 100% of the full cost of your booking
6. Age restriction: To stay in a dormitory, guests must be 15 years of age or older. Anyone of any age can stay in a private room, as long as they are accompanied by someone 15 years of age or older.

Additional Terms and Conditions

1. Check-in time: 16:00~23:00
2. Check-out time: ~11:00
3. Reception hours: 8:00~23:00.
4. Payment: cash (JPY) or credit cards (Visa, Master, and Amex)
5. No smoking in the entire building
6. Pets are not allowed
7. Tax is included
8. Breakfast is not included

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

DEN is a warm and relaxing hostel.

The building is a former office building, freshly renovated. We made our hostel modern, but also gave it a touch of traditional Japan, using Japanese color schemes and paintings, and also putting tatami (bamboo mats) into our 1st floor lounge area.

DEN is also the first hostel in Japan to attend to the needs of travelers from any country, as we have a prayer room free for our guests to use.

We have four different types of rooms, including mixed and female dormitories, and two types of private rooms.

Although our beds are simple, our guests will feel the most comfort staying in them, as each room has large windows that bring in plenty of sunlight during the day.

We also want our guests to feel secure in our rooms, so we have provided lockers and luggage chains in each of our dormitory rooms.

Kodemmacho Station (Hibiya Line) - 3 minute walk
Shin-Nihombashi Station (JR Sobu Line) - 5 minute walk
Kanda Station (JR Yamanote, JR Keihin-Tohoku, JR Chuo, Ginza Lines) - 10 minute walk
Mitsukoshimae (Ginza, Hanzomon Lines) - 10 minute walk
Iwamotocho Station (Shinjuku Line) - 10 minute walk View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.5

  • Location 9.1

  • Staff 9.7

  • Atmosphere 8.3

  • Cleanliness 9.5

  • Facilities 9.4

Latest Reviews

  • 10.0


    21 Feb 2020
    2nd time staying, everything is great about the place. Location, friendly staff, security, atmosphere, easy to meet people. Easy to get the party started or to just relax. Highly recommend if it's your first time to Tokyo.
    USA, Male, 25-30
  • 10.0


    17 Jan 2020
    Wonderful and lovely place. Very convenient. Easily assessable to kodemacho station. Highly recommend especially if you’re Muslim. Staff were very helpful and friendly . Warm and lovely . Facilities were good. Bed were clean . Definitely would stay there again if I’m gg Tokyo.
    Singapore, Male, 25-30
  • 10.0


    26 Dec 2019
    We loved staying at Hostel Den. The staff was very friendly and they plan events for the guest! The rooms and shower rooms were very clean and kept up. Would definitely recommend to stay here!!
    USA, Couple, 25-30
  • 9.4


    30 Nov 2019
    Staff were fabulous. Also got 500 yen all you can eat pancakes which were delicious.
    Australia, All Female Group, 18-24
  • 9.1


    27 Dec 2019
    Surprisingly great view to Mt Fuji, highly recommendable for family gateway
    Philippines, Couple, 41+
  • 9.1


    27 Nov 2019
    I stayed here 8 nights and had a very comfortable stay. The staff is very friendly and the place was very clean. Each room requires a card to open which is good for security and although the lockers aren't big enough for luggage, you can use the luggage chains which are attached to the walls which are very secure. The atmosphere is also very quiet and is more like a capsule hotel. Overall I would stay here again!
    Australia, Male, 18-24
  • 9.1


    26 Nov 2019
    Hostel Den was great from the moment we arrived. The building itself has a cool vibe. We arrived at 10pm and were warmly greeted and had everything explained well. We had a private room which was on the second level which also has the washer/drier and showers and toilet so that was perfect. The private room was spacious and clean and had towels and toothbrushes which was a really nice touch. The building and room was warm and they made sure we had enough blankets and heaters to be comfortable!
    New Zealand, Female, 18-24
  • 8.6


    14 Mar 2020
    Hostel DEN was an awesome place to stay, all the staff were lovely and the hostel was clean always. The rooftop is absolutely amazing for drinks and food. Only a short walk from the Hostel to the KANDA train station and the ability to travel through Tokyo. Would 100% recommend for couples (book a private room) and those travelling in groups (dorm room).
    Australia, Mixed Group, 25-30
  • 8.3


    26 Dec 2019
    It’s a fantastic hotel with very comfy beds and spotless bathrooms. Close to Tokyo station which was important for my trip plans. I like a party and social hostel , this wasn’t the place for that. It’s very quiet. Unfortunately there wasn’t many people around and no vibe at all, but that’s not really the hostels fault. The staff here were amazing, the ladies on the front desk are super friendly. Luggage storage was great and items felt safe. It’s a big thumbs up overall if you want a quiet time
    Australia, Male, 31-40
  • 4.3


    04 Dec 2019
    I didn't like staying at this hostel. Since the beginning the staff wasn't as welcoming as we expected. We stayed here during winter months and the heater in our room was not working. I didn't found the place a nice place to just chill and enjoy, I felt the atmosphere wasn't very nice and friendly.
    Mexico, Female, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi