Roots Family

Welcome to Roots Family.
Nestled in the center from Puerto Viejo and close to all the beautiful beaches. Our hostel is more than just a place to rest your head—it's a vibrant community from travelers for travelers to come together to share experiences, create memories, and make new friends.

At Roots Family, we believe that comfort and connection are key to a memorable stay. Our cozy, open typical Caribbean styled Hostel out of bamboo and wooden offer the perfect blend of relaxation and social interaction. Whether you're unwinding in our comfortable lounges, enjoying a meal in our communal kitchen, or sharing stories with fellow travelers on our terrace, you'll feel the warmth and camaraderie of a true home.

Our friendly staff and owner is here to make sure you have everything you need, from local tips to insider recommendations, ensuring you get the most out of your visit to Puerto Viejo. We offer a variety of accommodations to suit every type of traveler, from dormitory-style rooms for those seeking a budget-friendly stay to private rooms for a bit more solitude.

Join us at Roots, where every guest is a Family Member and every moment is an opportunity to connect. Experience the spirit of community, and leave with stories that last a lifetime. Whether you're here for a night or a month, you're always welcome at our home.

Roots Family Policies and Conditions:

check in: 15:00 - 19:00
Please let us know when you arrive after 7pm to assure someone is around.

check-out: before 11:00
Check-outs after 11.00 will be charged 50% of daily Rate (Roots can store your bags if you leave the same day or come back to us with another reservation. We assume no liability for your bags.

Taxes not included - 13.00%
Payment in card (fees 3.9%) or cash on your arrival date

Cancellation Policy
Full Charge If cancelled within 3 days of arrival
No Charge - If cancelled within 4 days of arrival

The minimum age for check-in is 18
No private parking available. Public parking space around the Hostel - Roots family does not take legal responsibility for damage or theft.
Quiet hours between 22:00 and 07:00
Common kitchen is usable between 07:00 and 22:00
Pets are not allowed
Smoking is not allowed
Towels included in the private rooms - For the Dorm $3 per towel for use during your stay
We charge $5 in case of losing a key
No Food in the Rooms permitted

Group booking of more than 5 people we need the full payment until 14 days before check-in

We project release from any liability in case of natural disasters, loss of personal belongings, damage to your health or safety.