ShakaBrah Beach Resort

Place beautiful and dreamy. Staff seemed bored and uninterested and did not seem to care about us. We had trouble with our flights and there was no help or sympathy. I am sorry but the receptionist may keeps on screaming like a horse and it is very irritating after a time. This place has this don’t worry / don’t care surfer vibe which is nice, but not if it is towards their guests. Staff gave a tour of our room at 8:30 in the morning and we’re super loud!

The staff are kinda It’s right at the beach Next time I’ll book an ac room

Incredibly upset with the service here. Booked for 2 guests for 1 night and turned up to only one bed being vacant. Staff refused to take any responsibility, saying Hostelworld was at fault and offering the choice of sharing one bed or sleeping in a dusty annex alone on the other side of the road. Made me speak on the phone to the owner, an actually nasty man who accused me of trying to take advantage of him. I've never met a hostel owner so frothing at the mouth to rinse backpackers.