캅술라 호텔

Everything good... comfortable beds and location next to a shopping mall and bus stop... good value for the money... only issue I had is the hotel charged me an extra fee...half the daily rate for an early check in...I arrived in on a late flight... there were empty beds also...

Decent place. The capsules are comfy and well equipped. The wxperience could be so much better if it wasn't for the apathetic if not rude staff, who doesn't speak a word of English. when i checked in at first they tried to tell me that i have the wrong adress and later asked me to pay only to show me the door right away because it was before check-in time. On top of these, the next day they confiscated my Beer from the fridge although there is nowhere mentioned that they don't allow alcohol.

OVERBOOKING. I dropped my bag off in the morning and asked if it was ok to check in that evening, they said it was ok. Arrived in the evening, was told that the room was full. The only other option was the deluxe room for 12000 tenge more. Thanks to the lovely lady at reception, I managed to stay in the deluxe room for no additional charge. No idea what I would have done otherwise. Hostel location ok, facilities ok. Beware overbooking.