소개
Stay in Tekapo Backpackers is located within the Lake Tekapo Village Motel, offering two room types: mixed dorm rooms and private dorm rooms. Both options share common facilities, including a kitchen, bathrooms, and a lounge area. Backpackers are welcome to check in at the reception from 2 PM to 6 PM, with late check-in available upon request.
Please note that towels are not provided, and there is no onsite parking for backpacker guests. However, convenient public parking is available next to the motel.
Our backpackers' accommodation is ideally situated in the village center, where dining, shopping, and services are all within easy walking distance. The Tekapo bus station is just a 3-minute walk from the property, making your arrival and exploration hassle-free.
Reservations
All guests under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18. The property has the right to refuse any booking if the legal parent/guardian over 18 cannot provide a current photo ID.
Payments
We accept cash (NZD), EFTPOS, Visa and Mastercard. When paying by credit card a 3% credit card surcharge fee will apply. The price advertised might not be the same price charged to the credit card account due to exchange rate movements.
Check-In
Check-in hours are from 2 pm to 6pm.
Late Arrival
If you expect to arrive later, please contact us before 6 pm and ask for late check-in arrangements.
Check-Out
Check-out is BEFORE 10 am on your departure day.
No Show
If you do not show up for your reservation, then your booking, in its entirety, may be canceled. This is equivalent to a last-minute cancellation. Please refer to the Cancellation terms below.
Children
We don't allow children under 5 years old to stay at the backpackers.
Accurate guest numbers
Our rooms are priced differently according to the number of guests staying in. Please kindly inform us of any additional guests prior to check-in (including all children), should it differ from your booking request. We will amend your tariff accordingly.
Please note: Failure to inform us of additional guests or children will result in a penalty charge of NZD100 per additional guest. We also reserve the right to terminate your booking WITHOUT a refund.
Smoking
Smoking (including vaping) is NOT permitted anywhere in our motel suites. We reserve the right to charge a penalty of NZD $200 if we smell/find it.
Pets
Pets are NOT permitted. We reserve the right to charge if we find the hair.
Parties, excessive noise, disruptive behaviour
Please be respectful and keep any noise/music inside after 10 pm. Gatherings, parties and functions must not be held without permission from Lake Tekapo Village Motel. Excessive noise, disruptive behaviour or anything unlawful will be dealt with immediately and may result in you being asked to leave the property immediately.
Vehicles and belongings
Guests must report any loss of or damage to their property immediately on discovery to Lake Tekapo Village Motel and shall make themselves available to assist with any reports made by the provider to the police.
Lake Tekapo Village Motel shall not be liable to a guest for any loss or damage to property caused by the misconduct or negligence of a guest.
Force Majeure
Lake Tekapo Village Motel shall not be liable for any failure or delay in performing any of its obligations under this Agreement if the failure or delay was due to any cause beyond its reasonable control, including but not limited to war or threat of war, civil or political action or disturbance, riot, natural disaster, fire, epidemic, testing positive for Covid-19, bad weather, terrorist activity (threatened or actual), military activity, governmental or regulatory action, industrial dispute, failure of power or machinery, failure of or interruption in externally provided services and utilities, and all similar events outside holiday homes control.
Whilst all reasonable efforts have been taken by Lake Tekapo Village Motel to ensure that Bookings made under this Agreement are able to proceed, we reserve the right to relocate any bookings to another accommodation of similar size and standard. The Client acknowledges that Lake Tekapo Village Motel accepts no liability for any loss or damage suffered by or caused to the Client in consequence of the relocation.
Damage to Property
We reserve the right to charge guests the cost of rectifying damage caused by the deliberate, negligent or reckless act of the guest to our property or structure.
Should this damage come to light after the guest's departure, we reserve the right to charge the guest’s card or send an invoice to the registered address.
We will however make every effort to rectify any damage internally prior to contracting specialists for repair and therefore will make every effort to keep any costs that the guest would incur to a minimum.
Weather Conditions
Lake Tekapo is in Mackenzie High Country, New Zealand. The temperatures here can drop to below zero degrees Celsius during winter, ice and snow are common due to the alpine climate. All our houses are heated with electrical heating appliances, however, please be prepared to wear warm clothing indoors. Please check road conditions and drive cautiously when there has been frost or snow. Please note we do not refund for road closure due to weather.
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Free Cancellation Policy
A full refund will be given for cancellations made at least 14 days prior to arrival.
Please note that this policy does not apply during the Christmas and New Year period.
Booking Modify Policy
Changes to your booking can be made without any charges if requested at least 7 days prior to arrival when booked directly. Changes made within 7 days of arrival will incur a charge of 100% of the first night's stay. Price differences between your original booking and the replacement booking are non-refundable, and you will need to pay any additional cost if applicable.
Please note: Availability of changes is not guaranteed. Please contact us to discuss possible options.
Refundable policy
All cancellations and amendments must be received by email or in writing. Refunds will only be made within 14 days to the same card/account of the original transaction.
Non-Refundable policy
No refunds will be issued for no-shows, road closures, natural disasters, or failure to cancel/amend bookings within the notice period.