Free Cancellation Book more than 4 days in advance for Free Cancellation.

7.4
Very Good
24 Total Reviews
Wonderful Location
Marvellous Staff

Property Description

Featuring free WiFi and a restaurant, Pensión Alcalá offers accommodation in Alcalá.A terrace or balcony are featured in certain rooms.
There is room service and Guests can enjoy various activities in the surroundings, including golfing and windsurfing. The property also offers bike hire.

Playa de las Americas is 19 km from Pensión Alcalá, while Puerto de la Cruz is 36 km away. The nearest airport is Tenerife Sur Airport, 30 km from Pensión Alcalá.

All rooms offer all you need for your stay and included complimentary wireless Internet access

RULES OF COEXISTENCE

1)    The CHECK-IN time must be between 3:00 p.m. and 9:00 p.m.
2)    CHECK-OUT must always be done before 10:00 in the morning.
3)    The keys will be handed over at the establishment in Calle Carero, nº1, Alcalá, Santa Cruz de Tenerife.
4)    Pets are not allowed during the entire stay in the establishment.
5)    The entry into the establishment of intoxicated persons or anybody under the state of any narcotic substance is be prohibited.
6)    You should make try to maintain an appropriate tone of voice throughout your stay.
7)    The maximum number of guests per accommodation must be respected at all times.
8)    The keys will be placed in the mailbox located in the entrance hall of this establishment (mentioned above).
9)    The right to hand out a second set of keys is reserved when deemed appropriate.
10)   We are not responsible when the service in the establishment is interrupted by natural causes, or of any other
        nature and when that cause is beyond our control.
11)   Payment can be realized in full amount at the time of booking (when it´s online) or on arrival at the establishment.
12)   To carry out the registration, it will be necessary to present:
a)    Spanish citizens: D.N.I., Passport or Driver's license.
b)   EU Member Citizens: Identity Document or Passport.
c)    Citizens not a Member of the EU: Passport.

We inform you that:

•    A DEPOSIT OF €30 PER RESERVED ROOM WILL BE CHARGED ON YOUR CREDIT CARD at the time of registration, the return
operation will proceed after CHECK-OUT. WE INFORM YOU       THAT DELAYS DUE TO THE REFUND PROCESS BY BANK IS NOT RESPONSIBILITY OF THE ESTABLISHMENT.

THE MONEY WILL NOT BE RETURNED WHEN:

-    THE GUEST SMOKES IN THE RENTED ROOM.
-    Borrowed objects haven´t been returned during your stay.
-    Damages are created and the manager or receptionist is not notified.
-    Domestic animals enter the accommodation.
-    The keys are not returned or lost.
-    THE GUEST LEAVES THE ROOM AFTER 10:00 A. M.

The client is reminded that, after THE END OF THE STAY in the room, the management reserves the right to verify that the room has been vacated. If required, the entrance key will be blocked and all belongings will be removed.

•    We are not responsible for the loss of personal items in common areas or theft during your stay.

Reviews & Ratings

7.4
Very Good
24 Total Reviews
  • Security
    10
  • Location
    8
  • Staff
    8
  • Atmosphere
    6
  • Cleanliness
    4
  • Value for Money
    8
  • Facilities
    8

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Guests

Location

Latest Reviews

7.4
Very Good
Nov 02, 2023
No luggage storage before check-in possible though confirmed in email before arrival, left me sitting in the street with my bags. Shared bathroom and shared shower + toilet both mean the same, only a small sink in the room. In my stay of 10 days no cleaning of the room and no change of my 1 towel. Did love my balcony, really opened up the room which had a little fridge, table and chair. And really loved my fan, 10/10 for that one! Fantastic gentleman at the reception! Carried my bags up!
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Female, 31-40
5.7
Rating
Mar 26, 2023
The place is just fine to sleep. However, there is a problem with the management of this place. They have rooms, but also apartment. When we arrived the guy at the counter couldn’t find our reservation. When I first booked with the website pension Alcalá charged me the whole amount directly. When I arrived I was charged again the full amount. Contacted the hostel, no answers. Charged twice. This is not acceptable.
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All Female Group, 18-24
8.9
Fabulous
Dec 18, 2022
Great location ... Not really a hostel as there is no common area. But good value for money and lovely clean rooms
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Female, 41+

Facilities

  • Free

    • Linen Included
    • Free Parking
    • Towels Included
    • Free WiFi
    • Free Internet Access
  • General

    • Breakfast Not Included
    • Fridge/Freezer
    • Reading Light
  • Services

    • Reception (limited hours)
  • Entertainment

    • Wi-Fi

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