Free Cancellation Book more than 4 days in advance for Free Cancellation.

9.0
Superb
539 Total Reviews
Perfect Location
Superb Staff
Fantastic Cleanliness

Property Description

Welcome to Roots Family!
Our familiar, bamboo and wooden made Hostel create a feeling of home and good vibes. Easy and chill out environment with the Caribbean Touch.
Be a Part of the Family and meet open minded travelers from allover the world. Just feel the love in our space! Pura Vida.

Roots is built in an open, typical Caribbean style and located at the heart of Puerto Viejo, only 100 meters from 'Parquecitos' Beach, 5 minutes walk for bars and restaurants and 300 m from the Bus Station.

The Beds in the Tree House Dorm provide bamboo and cane features as own locker (space enough for suitcases), lamp, outlet, curtains and a lot privacy! we have a few different ts category of private rooms and the house has different common areas to enjoy and gather and have a good time while meeting new people. We have a common kitchen for use with all the implements and filtered Water. All beds have a mosquito net.

We have the cutest cats and our Dog Jamie loves to give kisses.

Roots Family Policies and Conditions:

check in: 15:00 - 19:00
Please let us know when you arrive after 7pm to assure someone is around.

check-out: before 11:00
Check-outs after 11.00 will be charged 50% of daily Rate (Roots can store your bags if you leave the same day or come back to us with another reservation. We assume no liability for your bags.

Taxes not included - 13.00%
Payment in cash on your arrival date - Dollars or Colones

Cancellation Policy
Full Charge If cancelled within 2 days of arrival
No Charge - If cancelled within 3 days of arrival

The minimum age for check-in is 18
No private parking available. Public parking space around the Hostel - Roots family does not take legal responsibility for damage or theft.
Quiet hours between 22:00 and 07:00
Common kitchen is usable between 07:00 and 22:00
Pets are not allowed
Smoking is not allowed
Towels included in the private rooms - For the Dorm $3 per towel for use during your stay
We charge $5 in case of losing a key

Group booking of more than 5 people we need the full payment until 14 days before check-in

We project release from any liability in case of natural disasters, loss of personal belongings, damage to your health or safety.

Reviews & Ratings

9.0
Superb
539 Total Reviews
  • Security
    9.3
  • Location
    9.7
  • Staff
    9.4
  • Atmosphere
    8.8
  • Cleanliness
    8.9
  • Value for Money
    8.6
  • Facilities
    8.3

Check Availability

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Guests

Location

Latest Reviews

10
Superb
Jun 13, 2024
Cozy, beautiful and clean hostel! The only thing is that there is no air-conditioning and it gets pretty hot, also the mosquitoes are a little bit of a problem there make sure to pack a lot of bugspray
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Female, 18-24
9.7
Superb
Jun 13, 2024
Perfect location and super nice staff!
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Male, 25-30
10
Superb
Jun 09, 2024
My stay at Roots was very pleasant. Clara and all of the volunteers there were so nice and helpful in recommending things to do in the city or even having everything needed at the hostel. They location is perfect, really close to the main street in Puerto Viejo and social room is perfect to relax in the hammocks. They have really cute cats too. Definitely recommend!
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Male, 25-30

Facilities

  • Free

    • Linen Included
    • Free City Maps
    • Free WiFi
    • Free Internet Access
  • General

    • Security Lockers
    • Common Room
    • Breakfast Not Included
    • Hot Showers
    • Self-Catering Facilities
    • Cooker
    • Fridge/Freezer
    • Utensils
    • Outdoor Terrace
    • Ceiling fan
    • Card Phones
  • Services

    • Internet access
    • Airport Transfers
    • Towels for hire
    • Tours/Travel Desk
    • Late check-out
    • Reception (limited hours)
  • Food & Drink

    • Cafe
  • Entertainment

    • Board Games
    • Wi-Fi

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