Free WiFi

Civic Guest House Backpackers Hostel

Free Cancellation Book more than 2 days in advance for Free Cancellation.

7.9
Very Good
2007 Total Reviews
Wonderful Location
Superb Staff
Excellent Cleanliness

Property Description

Due to the current Covid-19 situation, our property is implementing all the government regulations, social distancing and QLD Public Health guidelines. Covid-19 restrictions are subject to change as regulations change

Winner of 2021 Tripadvisor Excellence award. The Civic Backpacker Guest House is a friendly, hostel in the heart of Townsville offering clean, safe and cheap accommodation. Free WiFi, Free Transport to/from the Ferry and Greyhound bus terminal, Free pool table.

Our aim is to provide our guests with a comfortable and quiet place to stay in a relaxed and friendly environment. You can chill out in the lounge room, prepare a meal in our large communal kitchen, or have a game of chess in the new game room.

Conveniently located in a quiet street in Townsville's CBD, Civic Guest House Backpackers Hostel gives you a broad choice of room options ranging from shared dorms to private double rooms with en-suite bathrooms.

Townsville is a great place to experience a laid-back tropical city lifestyle while enjoying the fantastic wildlife and exceptional sights of the Great Barrier Reef and Magnetic Island. Take a tour, enjoy numerous free activities in and around town, or simply relax by the beach a few minutes walk away.

Reception hours:
8:30am to 12:00pm
2:00pm to 9:30pm

Check in from 2:00pm
All guests MUST confirm arrival times prior to the 2pm on day of check in.
Should you arriving after 930PM, please contact us to organise late check in.

Passport, proof of age, current drivers licence must be presented upon check-in.

All bookings require a valid credit card to be confirmed. Please note that we can only accept Visa or Mastercard.
Please be advised that all bookings require relevant contact phone numbers. We reserve the right to cancel your booking without refund if you failed to do provide a valid phone number.

Dorm age limit is 18 to 35 years ONLY.
Children are welcome in private rooms only and must be accompanied by an adult. Children up to 12 years of age must stay in a private room with own bathroom. Children 12 to 18 years may stay in private rooms with shared bathroom.

Cancellation Policy
A minimum of 24 hours notice is required for cancellations on FLEXIBLE rate bookings. In other words, cancellations made before 2pm the day before arrival are free of charge. After that time, the remaining balance will be charged and charges will be applied up to the full cost of the reservation.
NON-REFUNDABLE bookings will be charged the total reservation cost at the time of the booking and there is no refund on cancellations.
Bookings made the same day cannot be cancelled.


Smoke-free Property
The Civic Guest House is a smoke-free property due to fire and safety regulations.

Reviews & Ratings

7.9
Very Good
2007 Total Reviews
  • Security
    7.7
  • Location
    7.7
  • Staff
    8.8
  • Atmosphere
    7.7
  • Cleanliness
    7.7
  • Value for Money
    8
  • Facilities
    7.7

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Guests

Location

Latest Reviews

9.1
Superb
Sep 28, 2024
We loved our stay here! We stayed in a private room equipped with a fridge an AC unit that actually kept the room cool for once. The bed was incredibly comfortable and the room had everything we needed for a really great stay. It is however a bit of a hike down to The Strand which is what brought the rating down a bit. But this was minor in comparison to how great this place was to stay. Would definitely recommend!
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Couple, 25-30
4.3
Rating
Sep 27, 2024
An awful stay:( Security- Bags do not get locked away if you want to leave them, they just get put in an open cupboard in the lounge. You also can not lock your room at night from the inside which makes no sense. Should invest in card locks like most hostels have now days. Cleanliness- we (2 ppl) were sharing a 4 man room and unfortunately it was filthy. The 2 men must have been staying long term as the room was disgusting- dirty cups, rubbish and grime everywhere. Cant believe wewereputinthere
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Couple, 18-24
8.9
Fabulous
Sep 12, 2024
Stayed in a private double room, which was an alright size and had Aircon and a fridge. facilities were great and staff very helpful. front door is locked at night so secure as well. only improvement could be that it didn't seem like our blanket was washed as it had toothpaste or something on from previous guest!
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Couple, 25-30

Facilities

  • Free

    • Free City Maps
    • Free WiFi
    • Free Internet Access
  • General

    • Bicycle Parking
    • Adaptors
  • Services

    • Luggage Storage
    • Tours/Travel Desk
    • Shuttle Bus
    • Parking
  • Entertainment

    • Internet access
    • Book Exchange
    • DVD's
    • Board Games
    • Pool Table
    • Wi-Fi
  • Food & Drinks

    • BBQ
    • Vending Machines
    • Tea & Coffee Making Facilities
  • Kitchen

    • Self-Catering Facilities
    • Cooker
    • Fridge/Freezer
    • Utensils
    • Microwave
  • Laundry

    • Laundry Facilities
    • Dryer
    • Iron / Ironing Board
    • Washing Machine
  • Wellness

    • Hot Showers
  • Outdoors

    • Outdoor Terrace
  • Safety & Security

    • Security Lockers
    • 24 Hour Security
  • Social Areas

    • Common Room
    • Games Room
  • Bedroom

    • Linen Included
    • Air Conditioning
    • Hair Dryers
    • Ceiling fan
  • Hostelworld Policies

    • Flexible NRR
  • Available for a Fee

    • Bicycle Hire
    • Towels for hire
    • Hair Dryers For Hire
    • Late check-out

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