We love this hostel! It gets our thumbs up for consistently high customer ratings and excellent quality scores.
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Palmers Lodge - Swiss Cottage

Free Cancellation Book more than 2 days in advance for Free Cancellation.

8.6
Fabulous
16535 Total Reviews
Perfect Location
Superb Staff
Fantastic Cleanliness

Hostelworld says

Palmers Lodge Swiss Cottage is set in what one Hostelworld reviewer calls a spacious, lovely old mansionette with a distinctly Victorian English atmosphere. Many of our users say they would always go back to this hostel when in London. The knowledgeable, lovely and helpful staff are frequently praised for providing very focused, personalised attention to guests, while visitors can meet new people and have a good laugh in the downstairs pub. We like that most of their bunk beds have privacy curtains, creating personal space even in a busy dorm.

Property Description

Whether you're a backpacker, flash-packer or a budget traveller, Palmers Lodge has everything you need for one of the most unique experiences in London! Combining the grand charm of our historic building constucted in 1882, our friendly team and accessible location, Palmers Lodge has it all.

Swiss Cottage boasts not only a fantastic London city location and building but our services are unbeatable! We have a 24 hour reception so you can be assured we are always there when you need us, you can meet other like-minded travellers downstairs at Swiss Bar - taking advantage of our selections of drinks and snacks.

An added bonus is that beds are pre-made and come with linen all for free, so the late arriving lodger can jump straight into bed, or the bar! We also offer free Wi-Fi throughout the hostel so you can stay in touch with the rest of the world and explore what's on in London!

It is easy to forget when you stay at Swiss Cottage that there is a vibrant city just outside waiting for you! We are close to the underground (tube to the locals) so you can be in any of London's hotspots within minutes! If it's shopping you're looking for, the tube will take you directly from Swiss Cottage Station to the centre of Oxford Street (15 mins) or you can shop till you drop at Europe's largest shopping centre Westfield. You could also have a drink or two in Leicester Square (15 mins) take a spin on the London Eye (20 mins) or spot Kate and William at Buckingham Palace (10 mins) all this and more with the tube from Swiss Cottage Station or Finchley Road only 200 metres away!

Award winning Hostel, winning or being a finalist for “Best Customer Service” and 'Best UK Youth Accommodation' (2012, 2013, 2015) by the British Education Travel Association, among our several other awards.

Just some of our facilities and services:
▪ 24 hour reception and staff
▪ Check in time 2 pm
▪ Check out time 10 am
▪ Key-card door access
▪ Free safes and luggage lockers in every room
▪ En-suite rooms available
▪ Coach and car parking available (£10.00)
▪ Full CCTV coverage for added security
▪ Free linen and beds which are pre-made
▪ Bar and late night lounge areas
▪ Reading, conservatory and quiet rooms
▪ Lift
▪ Large selection of rooms including double, twin and dormitory rooms
▪ Ground floor reception and rooms
▪ Luggage storage for hire
▪ Photocopy facilities
▪ Free Wi-Fi
▪ Washing and drying facilities available
▪ Souvenirs and toiletries sales at reception

Note that this property has a maximum stay of 14 nights. No guests can stay longer than 14 total nights within any 6-month period.

Children under 16 years old must stay with a parent or legal guardian in a private room (not in shared dorms). Guests between the ages of 16 and 18 who are travelling alone must bring a passport photocopy of their parents or legal guardian as well as written permission from them. If staying in a single sex dorm room the adult and child must be the same gender. Please note under 16's are not allowed to stay in dorm rooms. You must book a private room.

Bookings for 15 or more people qualify as group reservations and are subject to different Terms and Conditions. Please contact the property/hostel directly for more information.

Please note that reservations for the night of the 31st December will be subject to a no-cancellation policy.

This property has a 24 HR cancellation policy. Bookings will need to be cancelled via email by 2 pm of the previous day the guest is supposed to arrive.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

Reservations for any Guests that fail to arrive for check in between 2pm on their Date of Arrival, up until 5am the next day will be subject to complete cancellation of their reservation and also subject to a one-night cancellation charge unless the property have otherwise been informed of a late/delayed arrival and have also approved an amended check-in time and date.

Guests are reminded that once they have paid on the day of check-in, no refunds will be issued.

Bookings for 15 or more people qualify as group reservations and are subject to different Terms and Conditions. Please contact the property/hostel directly for more information.

Palmers Lodge reserve the right to preauthorise Guests cards for prior to arrival. During times of extremely high demand, all reservations are required to have been made with a valid, chargeable card. Any reservations without a valid, chargeable card may be cancelled by Palmers Lodge at any given time.

Reviews & Ratings

8.6
Fabulous
16535 Total Reviews
  • Security
    9.1
  • Location
    8.6
  • Staff
    8.9
  • Atmosphere
    8.1
  • Cleanliness
    8.5
  • Value for Money
    8.7
  • Facilities
    8.3

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Guests

Location

Latest Reviews

5.4
Rating
Dec 01, 2024
Moderately unclean, especially the bathrooms, bedrooms and lounge area. Bad atmosphere. Building completely under construction, consistently very noisy during the day, all day. Kitchen unusable, only one sink of drinking water in the entire building in the basement. Very expensive for what you get. Sketchy vibes from the street/surrounding areas but close to transport.
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Female, 18-24
7.1
Very Good
Nov 30, 2024
3 level beds!!! The 3rd one is very poorly thought. You can't reach it from the floor. You have no space for your belongings. The cupboards are literally a joke(10cm deep). Even something as simple as hanging your coat you need to climb all the stairs up, cross, crawling the bed at the other end of the bed just to simply hang your coat! Terrible practicality! A literally comfort nightmare.
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Female, 31-40
10
Superb
Nov 29, 2024
Very good hostel and very professional people working there 👍
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Male, 31-40

Facilities

  • Free

    • Free WiFi
    • Free Internet Access
  • General

    • Bicycle Parking
    • Adaptors
  • Services

    • Luggage Storage
    • 24 Hour Reception
    • Postal Service
    • Parking
    • Housekeeping
  • Entertainment

    • Internet access
    • Book Exchange
    • PlayStation
    • DVD's
    • Board Games
    • Pool Table
    • Wi-Fi
  • Food & Drinks

    • Restaurant
    • Bar
    • BBQ
    • Meals Available
    • Vending Machines
    • Cafe
    • Tea & Coffee Making Facilities
  • Kitchen

    • Self-Catering Facilities
    • Cooker
    • Fridge/Freezer
    • Utensils
  • Accessibility

    • Elevator
  • Laundry

    • Laundry Facilities
    • Dryer
    • Iron / Ironing Board
    • Washing Machine
  • Wellness

    • Hot Showers
  • Outdoors

    • Outdoor Terrace
  • Safety & Security

    • Security Lockers
    • Key Card Access
    • 24 Hour Security
    • Safe Deposit Box
  • Social Areas

    • Common Room
    • Games Room
  • Bedroom

    • Linen Included
    • Reading Light
    • Hair Dryers
  • Hostelworld Policies

    • Flexible NRR
  • Available for a Fee

    • Towels for hire
    • Breakfast Not Included
    • Hair Dryers For Hire

Awards

2014

1st, Most Popular Hostels London

2012

1st, Most Popular Hostels London

View all Award Winners

Palmers Lodge - Swiss Cottage says

I think what Hostelworld guests like most about our property is the character of our building, a beautiful Victorian listed mansion. Our helpful staff are also highly rated. We've got some great unique features, like lots of free under-bed storage and custom-made bunk beds with curtains and nightlights for extra privacy. There's also an onsite bar where you can meet other people and join our theme nights; plus, we also stock several pub games and a Wii. I really feel that we're ideal for budget-concious travellers who want to experience boutique accommodation without sacrificing the social element that can only be found in hostels. We're located less than 20 minutes' walk from Hampstead Heath, Abbey Road, Regents Park and Primrose Hill. I recommend checking out the Hamstead Theatre; it's only about four minutes' walk from here.

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