Sustainability Level 1
This hostel is committed to following WHO and local government guidelines for Covid-19 sanitation. This includes increased cleaning routines, better hygiene measures and social distancing when required.
Free WiFi

Ekoos Hostel, Bilbao Eko Ostala

Free Cancellation Book more than 3 days in advance for Free Cancellation.

7.5
Very Good
100 Total Reviews
Great Location
Superb Staff
Fantastic Cleanliness

Property Description

Ekoos Hostel, Bilbao Eko Hostel is the first sustainable and eco-friendly accommodation alternative in the Basque Country that stands for green and conscious hospitality for solo travelers, groups of friends and families.

Located in one of the most authentic and culturally vibrant areas of Bilbao, this space built with recycled materials and environmentally friendly solutions has a unique showroom where you can learn more about Basque culture and its historical past through exhibits and digital content that you will find in the corners of the Ekoos Hostel.

At the hostel all rooms are equipped with a private bathroom, air conditioning and bed linen.

Ekoos Hostel Bilbao Policy and Conditions:

Cancellation Policy:
For Standard Rate, if you cancel 48 hours before arrival (arrival is at 16:00 hours) you will get a full refund from they payment taken by Ekoos Hostel Bilbao. If you cancel 48 hours or closer to arrival, or are a No Show, there will be no refunds.
For Non Refundable Rate, if you cancel or are a No Show, the reservation will be canceled and there will be no refunds.
In both cases, failure to arrive before check in period will result in a No Show, and the reservation will be cancelled, including following days. If you are arriving late, it is your responsibility to let us know in advance.

Check in from 16.00 to 21:00. Late check in is only available on request, subject to availability.
Check out before 11.00

Payment 48 hours prior to arrival time (or at the time of booking, if the reservation is for the same day or the next) for flexible rates. For Non Refundable rates, payment is taken at the time of booking, and No Refunds apply. Payment is possible by credit and debit cards.
Taxes included.
Breakfast not available.

General:
No physical reception,after 21.00.By 18.00, any unpaid reservations will be canceled. Only paid for reservations will be granted access after 21:00, and only if the online check in is completed (you will find instructions in your email).
No curfew, but we have a No Noise policy from 22:00 to 08:00.
Please note that when booking 3 or more rooms, or reservations for more than 9 guests, different policies and additional supplements may apply.
Children under 18 years of age cannot stay in shared rooms.
Towels are only provided in private rooms, and available for rent in shared rooms.
Pets are welcome at Ekoos Hostel Bilbao (ONLY in private rooms), but it is necessary to notify us when making the reservation. A supplement of € 15 per night and pet applies. Check availability for pets other than dogs. Dogs must be on a leash at all times when in shared spaces, and can under no circumstances be left unattended.

Reviews & Ratings

7.5
Very Good
100 Total Reviews
  • Security
    7.9
  • Location
    6.1
  • Staff
    8.6
  • Atmosphere
    6.8
  • Cleanliness
    8.3
  • Value for Money
    7.5
  • Facilities
    7.1

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Guests

Sustainability Level 1

This hostel has begun to introduce practices that result in a positive social and environmental impact, grasping the fundamentals of the Staircase to Sustainability.
Learn more

Location

Latest Reviews

6.3
Good
Nov 03, 2023
Ok hostel. By far the biggest annoyance was the automatic lights in the dorm. So anyone going to the toilet lights the whole room, awful design. Otherwise ok Tom and common space
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Male, 18-24
8.9
Fabulous
Oct 22, 2023
Not a hostel for backpackers neither long term travellers. All the eco concept is appreciable and eye-opening, however some small details make it not ecological. Microwaving instead of cooking is not healthy. Having to phone if u have just arrived and no one is walking in. Social atmosphere, guests' personalization and common windows are missing. Staff very nice, but morning recep not giving u 10 sec of attention while u kindly say bye and give positive wishes.
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Male, 18-24
7.1
Very Good
Oct 13, 2023
BRING AN EYE MASK. The lights are motion sensing and turn on automatically during all hours. If you’re unfortunate enough to be in a bed close to the entrance (as I was), the lights will turn on every time you shift even a little bit in bed. I barely got any sleep the first night I was there. And if you get up early, the lights turn on for everyone else as well. An eye mask is mandatory if you want to get any sleep at all. Read other reviews as well for both upsides and more downsides.
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Male, 18-24

Facilities

  • Free

    • Linen Included
    • Free City Maps
    • Free WiFi
    • Free Internet Access
  • General

    • Wheelchair Friendly
    • Security Lockers
    • Common Room
    • Breakfast Not Included
    • Air Conditioning
    • Hot Showers
    • Cots Available
    • Fridge/Freezer
    • Utensils
    • Dryer
    • Reading Light
    • Hair Dryers
    • Microwave
    • Washing Machine
    • Covid-19 safe
  • Services

    • Internet access
    • Laundry Facilities
    • Towels for hire
    • Luggage Storage
    • 24 Hour Security
    • Housekeeping
    • Express check-in / out
    • Reception (limited hours)
  • Food & Drink

    • Tea & Coffee Making Facilities
  • Entertainment

    • Wi-Fi

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