Free Cancellation Book more than 4 days in advance for Free Cancellation.

96 Total Reviews
Perfect Location
Superb Staff
Fantastic Cleanliness

Property Description

Caleta Hostel Rooftop & Pool is a Modern Hostel with great spaces, an incredible rooftop and an amazing pool. We are located in the heart of Cancun just in front of the bus station, next to the Transfer Vans of the Rivera Maya.

Caleta Hostel Rooftop & Poolis located less than a kilometer away from the beach and walking distance from Puerto Cancun. Located Right next to the Soriana supermarket. Take a Bus or van from the airport to the ADO bus station, we are located just in front of it.

The property offers modern private rooms and dorms with big spaces, great location and Incredible Rooftop.

Caleta Hostel Rooftop & Pool - Terms & Conditions:

Cancellation policy: 3 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00 to 22:00 .
Check out before 11:00 .

IMPORTANT BOKINGS ARRIVING AFTER 10PM : All bookings arriving after 10pm must be fully paid, security will hand you your room key after showing ID.
You can check-in after 10pm, just make sure your reservation is paid in full. We have security 24h, after 10pm front desk leaves all fully paid reservations with their room key to Security, and they give them to the Guests when they show their ID.
You will be charged to your credit or debit card the pending balance of your booking, on the day of arrival before 9pm.

Payment upon arrival by cash, credit & debit cards.
This property may pre-authorize your card before arrival.
A Credit card needs to be pre-authorized for a Damage Deposit at chek-in.

Taxes not included - 16%
City Tax - 5%
Credit card fee 3.6%
Breakfast not included.

Reception hours 7:00 to 22:00.
No curfew.
No pets allowed.
Luggage storage until 15:00pm
Guest are allowed to Stay at the Hostel facilites one hour after check-out.

Reviews & Ratings

96 Total Reviews
  • Security
  • Location
  • Staff
  • Atmosphere
  • Cleanliness
  • Value for Money
  • Facilities

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Latest Reviews

Very Good
Sep 25, 2023
Room size was good (4 bed female dorm ensuite) but room was quite dark, not really windows. Separate shower and toilet but sink in the room, so can be disturbing. Upper bunks do not have curtains and lockers do not feel very secure. Rooftop and pool were quite nice. Only thing good about the location is the proximity to the ADO bus terminal.
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Female, 31-40
Very Good
Sep 21, 2023
Absolutely fine for one night. I would add that they charge your card a deposit without prior knowledge and there are lots of cheeky added charges they can do (leave towels in your room but say they’ll charge you for use of them- which is only on a tiny sign at reception). No windows in room, lack of plug sockets and no bedside light. Definitely not a hostel vibe- but great location if you’re catching a flight like we were. Wouldn’t stay for longer than that.
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All Female Group, 25-30
Sep 18, 2023
I would not recommend staying at this hostel. After travelling through the night and arriving at the hostel at 6:45am I was not allowed on the premises of the hostel until i had paid for the room and 1000 MXN deposit. I had just arrived into the country, needed a few minutes with wifi to sort my finances out, get cash out etc and they would not even let me in the common area. I am a solo female and had to go to another hostel to organise myself before returning with the cash for them to even let me in the b
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Female, 25-30


  • Free

    • Linen Included
    • Free Parking
    • Free WiFi
    • Free Internet Access
  • General

    • Swimming Pool
    • Key Card Access
    • Common Room
    • Breakfast Not Included
    • Fitness Centre
    • Air Conditioning
    • Meeting Rooms
    • Hot Showers
    • Outdoor Terrace
    • Outdoor Swimming Pool
    • Towels Not Included
  • Services

    • Internet access
    • Towels for hire
    • Tours/Travel Desk
    • 24 Hour Security
    • Housekeeping
    • Reception (limited hours)
  • Entertainment

    • Board Games
    • Wi-Fi