Sustainability Level 1
Free WiFi

Hanoi Serenity Hotel 2

Free Cancellation Book more than 4 days in advance for Free Cancellation.

6.1
Good
3 Total Reviews
Perfect Location
Helpful Staff

Property Description

Around Hanoi Serenity Hotel 2 you will discover a variety of shops, restaurants, bars and cinemas. The area is also the center of the capital's cultural life with a host of displays, exhibitions, shows and musical events happening at any one time.

We offers 30 Room 9 floors with 4 Family Room , 4 Suite room, 9 Deluxe Room, 8 Superior Room, and 5 Connecting Room. All of them have enough equipment: bed room, kitchen and living-room are equipped with individual climate control and upscale amenities like slippers and a bath robe. They are furnished with a large working desk and an executive chair, a living area with a comfortable sofa, dressing-table, minibar, china cabinet dresser, kitchen cupboard, wardrobe with hangers in each apartment, laundry basket, the bathrooms for the suites feature a separate shower stall and bathtub, make up mirror and separate toilet area. We can provide an iron and ironing board upon request. The kitchen is fully equipped with everything what you need to fix a delicious meal.

***Property Policies and Conditions***
1).Our check in time is after 1pm and check out before 12 noon.
Requirements for late check-in after 6:00pm please inform us by email or phone prior.
2).If cancelled up to 3 days before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
3).Surcharge of 3% is charged for payments by Master Card, Visa, JCB.
4)Free internet in rooms and lobby; wifi
All non-guaranteed reservations will be held until 6:00pm.

Reviews & Ratings

6.1
Good
3 Total Reviews
  • Security
    8
  • Location
    9
  • Staff
    6
  • Atmosphere
    5
  • Cleanliness
    4
  • Value for Money
    5
  • Facilities
    6

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Guests

Sustainability Level 1

This hostel has begun to introduce practices that result in a positive social and environmental impact, grasping the fundamentals of the Staircase to Sustainability.
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Location

Latest Reviews

4.3
Rating
Nov 25, 2017
Showed up to this Hostel/Hotel and they told me I was at the incorrect location. Went to the other location they told me I was to go back to the other location. I go back and they tell me they don't have a room available for me so they comp me to a hotel nearly 20 minutes out of the old quarter. I asked for a refund as I did not want to stay that far out of the city center and they could not credit my credit card used to purchase the room. Fail
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Male, 25-30

Facilities

  • Free

    • Free City Maps
    • Free WiFi
    • Free Internet Access
  • General

    • Key Card Access
    • Elevator
    • Air Conditioning
    • Hair Dryers
  • Services

    • Internet access
    • Laundry Facilities
    • Airport Transfers
    • Bicycle Hire
    • Luggage Storage
    • Fax Service
    • 24 Hour Reception
    • Tours/Travel Desk
    • Currency Exchange
    • 24 Hour Security
    • Housekeeping
  • Food & Drink

    • Restaurant
    • Tea & Coffee Making Facilities
    • Mini-bar

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