This hostel is committed to following WHO and local government guidelines for Covid-19 sanitation. This includes increased cleaning routines, better hygiene measures and social distancing when required.
Free WiFi

Civic Guest House Backpackers Hostel

Free Cancellation Book more than 2 days in advance for Free Cancellation.

7.4
Very Good
1857 Total Reviews
Wonderful Location
Superb Staff
Awesome Cleanliness

Property Description

Due to the current Covid-19 situation, our property is implementing all the government regulations, social distancing and QLD Public Health guidelines. Covid-19 restrictions are subject to change as regulations change

Winner of 2021 Tripadvisor Excellence award. The Civic Backpacker Guest House is a friendly, hostel in the heart of Townsville offering clean, safe and cheap accommodation. Free WiFi, Free Transport to/from the Ferry and Greyhound bus terminal, Free pool table.

Our aim is to provide our guests with a comfortable and quiet place to stay in a relaxed and friendly environment. You can chill out in the lounge room, prepare a meal in our large communal kitchen, or have a game of chess in the new game room.

Conveniently located in a quiet street in Townsville's CBD, Civic Guest House Backpackers Hostel gives you a broad choice of room options ranging from shared dorms to private double rooms with en-suite bathrooms.

Townsville is a great place to experience a laid-back tropical city lifestyle while enjoying the fantastic wildlife and exceptional sights of the Great Barrier Reef and Magnetic Island. Take a tour, enjoy numerous free activities in and around town, or simply relax by the beach a few minutes walk away.

Reception hours:
8:30am to 12:00pm
2:00pm to 9:30pm

Check in from 2:00pm
All guests MUST confirm arrival times prior to the 2pm on day of check in.
Should you arriving after 930PM, please contact us to organise late check in.

Passport, proof of age, current drivers licence must be presented upon check-in.

All bookings require a valid credit card to be confirmed. Please note that we can only accept Visa or Mastercard.
Please be advised that all bookings require relevant contact phone numbers. We reserve the right to cancel your booking without refund if you failed to do provide a valid phone number.

Dorm age limit is 18 to 35 years ONLY.
Children are welcome in private rooms only and must be accompanied by an adult. Children up to 12 years of age must stay in a private room with own bathroom. Children 12 to 18 years may stay in private rooms with shared bathroom.

Cancellation Policy
A minimum of 24 hours notice is required for cancellations on FLEXIBLE rate bookings. In other words, cancellations made before 2pm the day before arrival are free of charge. After that time, charges will be applied up to the full cost of the reservation.
NON-REFUNDABLE bookings will be charged the total reservation cost at the time of the booking and there is no refund on cancellations.
Bookings made the same day cannot be cancelled.


Smoke-free Property
The Civic Guest House is a smoke-free property due to fire and safety regulations.

Reviews & Ratings

7.4
Very Good
1857 Total Reviews
  • Security
    7.9
  • Location
    7.4
  • Staff
    8.3
  • Atmosphere
    6.7
  • Cleanliness
    6.8
  • Value for Money
    7.5
  • Facilities
    7

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Guests

Latest Reviews

7.4
Very Good
Feb 15, 2023
On arrival we were given the wrong room keys, so the staff member waited to for us to arrive back from dinner to show us to our new room. We had our own room with a twin bed which was nice, though it was a bit warm with no AC at times. The bathrooms were quite disappointing. The floor drains didn't all drain properly, the sinks were very small and they were often out of toilet paper. The rest of the communal spaces we really didn't use but they looked okay.
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Couple, 25-30
7.1
Very Good
Feb 15, 2023
Pretty okay hostel. Nothing really wrong, nothing really special as well. I liked the lockers in the room but the light in the bathroom didnt work and the shower was weak. The kitchen was a bit dirty and had almost no cutlery. In general this hostel feels as a blast from the past. It was great and now it's just so so.
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Male, 25-30
8.3
Fabulous
Feb 14, 2023
Good stay for a few nights, not much atmosphere at all for solo travellers. Staff helpful, ensuite bathroom wasn’t cleaned very well on arrival though.
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Female, 25-30

Facilities

  • Free

    • Linen Included
    • Free City Maps
    • Free WiFi
    • Free Internet Access
  • General

    • Security Lockers
    • Common Room
    • Bicycle Parking
    • BBQ
    • Air Conditioning
    • Adaptors
    • Book Exchange
    • Hot Showers
    • Self-Catering Facilities
    • Cooker
    • Fridge/Freezer
    • Utensils
    • Dryer
    • Outdoor Terrace
    • Hair Dryers For Hire
    • Parking
    • Hair Dryers
    • Ceiling fan
    • Iron / Ironing Board
    • Microwave
    • Washing Machine
    • Flexible NRR
    • Covid-19 safe
  • Services

    • Internet access
    • Laundry Facilities
    • Bicycle Hire
    • Towels for hire
    • Luggage Storage
    • Tours/Travel Desk
    • Shuttle Bus
    • 24 Hour Security
    • Late check-out
  • Food & Drink

    • Vending Machines
    • Tea & Coffee Making Facilities
  • Entertainment

    • DVD's
    • Board Games
    • Games Room
    • Pool Table
    • Wi-Fi