Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.

Additional Terms and Conditions

HERVEY BAY FLASHPACKERS TERMS & CONDITIONS
Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Flashpackers Hervey Bay

Book more than 3 days in advance for Free Cancellation.
7.4
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Flashpackers Hervey Bay is your top choice for a great time.
We are only a 4 minute walk to our pristine local beach, and only a boat-ride away the beautiful beaches Fraser Island, So we will understand when you want to extend your stay!

Not only do we offer an FREE bus pickup and dropoff 7am-11am and 2pm-10pm plus the standards you expect in a FLASHpackers like free unlimited WiFi , a resort pool , sandy volley ball court, indoor cinema, huge well equipped kitchen with FREE daily breakfast and amazing hot showers but we ALSO offer FREE DAILY activities including:
Monday: Wine and cheese
Tuesday: Popcorn Night
Wednesday: Ice Cream Party
Thursday: Popcorn Night
Friday: Sausage Sizzle
Sunday: Pancake breakfast
Also FREE car parking available :)

We pride ourselves on our exceptional customer service and love to go the extra mile to make all our guests feel welcomed and at home here.
Our amazing staff at our tour desk can advise and book all of your local Fraser Island trips and Whale Watching Tours!

General Policy
HERVEY BAY FLASHPACKERS TERMS & CONDITIONS Cancellations made 48h prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given. Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 7.2

  • Location 7.4

  • Staff 7.8

  • Atmosphere 6.2

  • Cleanliness 7.8

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    01 May 2021
    The hostel was clean and tidy and the staff were very helpful. Thank you for a lovely stay.
    Australia, Female, 41+
  • 10.0

    Superb

    30 Apr 2021
    Everything was as described. Helpful staff.
    India, Male, 25-30
  • 9.4

    Superb

    29 Apr 2022
    The staff were really helpful as we asked to move room and the lady on the front desk did so and we had our own room for 2 nights before anyone checked in, a very short walk to the beach and esplanade, met a few people there. If I come back to Hervey Bay will definitely stay there!
    England, Male, 25-30
  • 8.9

    Fabulous

    27 Mar 2022
    Comfiest bed I've stayed in so far and the best shower too, they provide a free shuttle which is really handy and free breakfast, the owners/managers are awesome
    England, Male, 25-30
  • 8.6

    Fabulous

    25 Jun 2021
    Good hostel with a great kitchen and very friendly/helpful staff. Nice common areas although there were a lot of children around. Awesome free breakfasts with pancakes on Sunday’s and just a short walk to the beach.
    England, Male, 25-30
  • 8.0

    Fabulous

    06 Mar 2022
    I stayed in a private room with a private bathroom. The room was spacious and clean. The air conditioner kept the room cool and pleasant in the afternoon and at night. Bathroom and toilet were clean and all facilities worked as expected. I enjoyed my stay and can recommend the hostel.
    Australia, Male, 31-40
  • 7.1

    Very Good

    03 Oct 2021
    Had a pleasant stay despite being a busy weekend. Free breakfast was good, especially the pancakes on Sunday. Pool was closed though. Overall a good place for those passing through Hervey Bay!
    England, Male, 31-40
  • 6.0

    Good

    25 Mar 2022
    Very few people staying at this hostel as a result there was no atmosphere whatsoever. I would not stay here again
    England, Male, 18-24
  • 4.3

    Rating

    09 Jan 2022
    Totally incompetent staff. Told my group there were no beds when we had already messaged Flashpackers ahead of time to check. We ended up booking on hostel world (there were HEAPS of rooms left), as they were lying out of laziness. In the mornings they BLAST Christian rock and the bookshelves are filled with Bibles and books about Jesus. Highly inappropriate to force people listen to religious songs over breakfast. No hand soap in dorm bathrooms (covid?!), stained sheets and broken beds.
    England, Female, 25-30
  • 2.0

    Rating

    08 Feb 2021
    How can you enjoy a hostel when it is impossible to get a good nights sleep. Air con goes off at 5am and the rooms are an absolute furness, literally wake up dripping in sweat. Then head into the kitchen for breakfast but instead of a nice quiet start to the day they start hoovering the kitchen as you are making breakfast such a lovely sound to start your day. The grounds look very worn down and in need of some maintenance, especially the outside of the accomodation block. Dont bother
    England, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


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