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A&O City Hauptbahnhof Muenchen Reviews

Bayerstr. 75, Munich, Germany

Reviews & Ratings Explained


289 Total Reviews
  • 72%Value For Money
  • 76%Security
  • 85%Location
  • 70%Staff
  • 65%Atmosphere
  • 74%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This facility was overall an average stay. The staff and cleanliness were below standards. The staff seemed irritated at one time to have to deal with guests, all other times were kind. The cleanliness was questionable, the sheets seemed to not have been cleaned. The accomodations were excellent in having a luggage room before and after checkout, but it did not seem all that secure. Overall I would give this facility 3.5 stars out of 5.

  • 4th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


Well located near the Munich HBF and the Oktoberfest, as it was the Oktoberfest, prices were very high. As my dormitory was not full, maybe there is space to lower the price during the event.


My stay at A&O City Hauptbahnhof Muenchen was the first time ever in a hostel, and I'm very satisfied overall with the experience. The staff were also very helpful.


The location is ok and they have parking facilities but we had problems with the payment. The reception guy kept saying that I had to pay the full amount although I had paid the deposit before and had a confirmation and a booking reference with me. In the end I only paid the remaining amount but he could not give me a receipt. All in all, although the room was quite nice and clean, we did not feel safe in there as the staff did not look like they knew what they were doing. Wifi was slow, too.


Decent. Got all basic needs. Price was okay. Close to the Hbf.

  • 14th Aug 2014
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Male, 25-30
  • (1 review)


Mostly pretty good for the money, but two complaints: 1) Make your directions more clear. When people just arrive to a new city, they may not know what 'exit on the right side' means, etc. Give landmarks and help exhausted people get there as quickly as possible with all of their packs. 2) Have some rooms available early or AT LEAST on time!! We sat in the lobby from 1 until almost 4 pm waiting to get our 3 o'clock room!!


The hostel is dirty. The stairs and corridors smells cigarette and there are some parts that are under construction which makes it even more messy. I did stayed in a 1 bed dorm and its was ok. The only problem was that the only window is facing a building full of offices - not cool for waking up, for example. Besides, everything else in this hostel has to be pay - they charge 1 euro for 20 min of internet!! The staff could be more helpful and sympathetic - only this guy Marcus was nice.

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


We found this hostel very good . Central location. Staff were very helpful.


It was really loud till the morning hours.


Stayed in a double room. Staff were friendly but struggled with simple things like chexk in. Double room was great-very clean-after staying in all hostels this was a very comfortable clean stay


The staff were helpful but struggled with some simple things. The hotel rooms were very nive and kept clean. Only a very short walk to the train station.


The place is very nice and near the central train station of Munich. I liked that they have a secure system of keeping luggage before or after check-in-out hours, but they did not have lockers at least in my room just closets without a way to secure them. The room and toilet were not very clean but survivable and not a deal breaker for me. The people were very nice and helpful!

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