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Brisbane City Backpackers Reviews

380 Upper Roma Street, Qld 4000, Brisbane, Queensland, Australia

Reviews & Ratings Explained

76%Overall Rating

From 51 ratings
  • 75%Character
  • 78%Security
  • 78%Location
  • 78%Staff
  • 75%Atmosphere
  • 73%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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77%

no car spaces was told to park on the street and got a $100 parking fine :( nice staff but fairly average hostel

  • Globetrotter
  • 08 May 2013
  • Anonymous
  • Australia
  • Female
  • (30 reviews)


93%

Although I arrived close to midnight, checking in was relatively painless and straightforward. I was able to go more or less straight to bed. Waking up the next morning was helped greatly by a delicious double-egg, double-bacon toasted sandwich. So good! The view was also excellent and I was a little disappointed that I was only passing through Brisbane on the one night. If I have the chance to go back to Brisbane, I will definitely consider Brisbane City Backpackers.

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


77%

I got free upgrade from this hostel. In general it is a good place to stay.

  • Novice Nomad
  • 23 Apr 2013
  • Anonymous
  • Hong Kong
  • Male, 25-30
  • (1 review)


90%

usually stay in BUNK, but it was booked out so we stayed here instead. really nice plus great views of the city and a pub quiz the night we were there....which my friends and I won so it made our stay extra memorable!

  • Novice Nomad
  • 08 Apr 2013
  • Anonymous
  • Ireland
  • All Male Group, 18-24
  • (5 reviews)


30%

It was very bad. Unrecommendly poor. The room was mass like a garbage can. And cleaning staff never care about it. So, i just give up staying here. I moved out. And i found nearest yha hostel and stay there. I double pay for staying. I'm so Unhappy. I don't want to think about the room anymore. The worst hostel i ever been. And low quality. I wish they refund my money back.... I will never go there again.

  • Novice Nomad
  • 06 Apr 2013
  • Anonymous
  • South Korea
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Our rooms are serviced every day and our bathroom facillities are serviced twice daily so i'm not quite sure if your commenting on the right hostel experience. We gave you a FREE upgrade to a 6 share room from the 20 share mixed dorm that you originally booked. I think what you really should of booked was a dorm bed in our female only range. Cheapest option isn't always the best option when your a single young female traveller.

77%

good kitchen and free wifi. but not much as far as atmosphere goes. everyone just stays in the wifi room and there isn't a good common area except for the bar


77%

Made for backpackers with a cheap bar and cafe, swimming pool is tiny but location is good. Value for money is average for Australia.

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (6 reviews)


87%

Really friendly staff and always helpful, and the facilities are brilliant. Has everything you could need for a stay, and just a lovely feel to the hostel. The Fiddlers Elbow is also a huge bonus, really cheap drinks and food every day- always a plus! We really enjoyed our stay here and would definitely recommend Brisbane City Backpackers to anyone on a budget or anyone just passing through.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • England
  • Couple, 18-24
  • (2 reviews)


53%

When arriving I had expected a clean hostel and that was not what I got. The rooms I was put in were dark and smelly. The bathroom facilities were one of the worst I've seen. When I asked for a refund on the prebooked nights they wouldnt refund me for any of them. I would have understood if I had lost one or two nights but because of "A no refund policy" they wouldn't refund me at all. Very disappointed by the cleanliness.

  • Novice Nomad
  • 03 Mar 2013
  • Anonymous
  • England
  • Female, 25-30
  • (2 reviews)

Owner Comment (Show)
Ok! The weekend that you arrived was one of Brisbane's worst days, With regards to the weather (as you know) It had been raining non-stop for a week. As you would appreciate guests coming in and out all the time with damp clothes etc will always make rooms feel more damp and wet. Just to add to the mix we had one of Brisbane's biggest dance festivals on the day before you checked in called "Future Music" so when you checked- in at that time of the morning our housekeeping team hadn't even started work. Our reception manager spoke with you and offered to move you to a different room in a different part of the hostel but you had already made up your mind that you would stay with your friends that had a house in Brisbane. We hope that you enjoy the rest of your trip around Australia.

57%

Very disappointing experience ! I paid for a nights accommodation however they would not let me stay as my backpack did not meet the required "full backpack size ". Couldn't believe thatthey still charged my credit card despite being turned away because my backpack was too small . Taking money for no service is very unfair !


33%

I was shocked to see that the bunk beds had no ladders to get up to the top bunk. I struggled to get up & nearly injured myself getting down. There was also no safety rail to stop you from rolling off the bed while you slept. I don't know how this hostel passes any Health & Safety inspections.

  • Novice Nomad
  • 21 Feb 2013
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Ok! You booked 2 nights but could only stay 1. If you had cancelled the 2 night 24hrs prior you would not have had to pay for it. But you didn't and that isn't our fault!!

57%

Nice place to stay for a night. Terrible wifi, about the rest all good, average!

  • Novice Nomad
  • 18 Feb 2013
  • Anonymous
  • Spain
  • Male, 18-24
  • (2 reviews)


90%

Great location. quality kitchen! Would stay again!

  • Globetrotter
  • 18 Feb 2013
  • Anonymous
  • Ireland
  • Couple, 25-30
  • (22 reviews)


87%

Nice hostel which is clean and has nice and helpful staff working there. Kitchen is big and clean with enough storage in the coolers. The outside areas are awesome with sitting areas and a pool! I loved the top of the hostel where you can enjoy a view over the city and look at the stars. Awesome to have internet for free! Rooms are nice and large with airconditioning! Deposit for dishes - good idea but a bit unhandy to carry the stuff around.

  • Novice Nomad
  • 09 Feb 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (4 reviews)


80%

I stayed in 14 bed girls dorm, which was ok, it was clean and the bed was comfortable. Also the bathroom was nice and clean. It was really warm in the kitchen and it was quite crowded. The view from the outside balconies was beautiful. Free wi-fi worked every once in a while, usually it didn't work, but it's understandable with so many people using it at the same time.

  • Novice Nomad
  • 07 Feb 2013
  • Anonymous
  • Finland
  • Female, 25-30
  • (7 reviews)


83%

It was awesome with the ensuite bathroom, pool and cinema, and your own 'pub'.

  • Novice Nomad
  • 23 Jan 2013
  • Anonymous
  • Finland
  • Female, 25-30
  • (2 reviews)


50%

The rooms were atrociously unclean, stuff littered around the floor everywhere, the carpet was filthy and my room also had the worst smell I've ever experienced in a hostel. Usually not a complainer but I was not expecting everything to be so dirty.

  • Novice Nomad
  • 09 Jan 2013
  • Anonymous
  • England
  • Male, 18-24
  • (2 reviews)


70%

Kitchen very good, but you have to pay 10 s for the cutlery as a deposit anf they dpnt tell you when you ckeck in,so you have to come back to reception. No individual lights in the bunks, nor lockers, but at reception they can keep things if you want to. close to many others badpackers and20 minutes wlaking to the centre,but 5 minutes walking to bus-train station. Free internet but it does not work all the time

  • Globetrotter
  • 05 Jan 2013
  • Anonymous
  • Spain
  • Female, 31-40
  • (38 reviews)


87%

Good functional, hostel,with very welcoming staff - Just a bit too big to be really personal.

  • Avid Traveller
  • 02 Jan 2013
  • Anonymous
  • England
  • Couple, 41+
  • (20 reviews)


63%

- only-female house with extra mirrors, hair-dryerst etc -> really good - unfortunately some rooms where smelling (something like cats-pee..) - location: near bus terminal (greyhound station): 15 min walk

  • Novice Nomad
  • 19 Dec 2012
  • Anonymous
  • Germany
  • Female, 25-30
  • (3 reviews)


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