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Citadel Youth Hostel Reviews

Jerusalem Old city Jaffa gate, 20 st Marks road, Jerusalem, Israel

Reviews & Ratings Explained

78%

Rating
1299 Total Reviews
  • 78%Value For Money
  • 78%Security
  • 96%Location
  • 86%Staff
  • 76%Atmosphere
  • 67%Cleanliness
  • 66%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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49%

We sleep in a 6 pers bedroom but they set 2 extra bed in the room so there was nothing on space for you luccage The kitchen was to to small No it was to basic you do not she my here again

  • 9th Jan 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 41+
  • (1 review)


80%

nice location (old city) with a spectacular view over old city Jerusalem from the roof kind and helpfull staff too small kitchen for so many guests and only 2 showers with hot water (other only cold) when you are here you can feel the atmosphere of old city :)

  • 8th Jan 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Male, 31-40
  • (1 review)


91%

very very good hostel! all you need at a very good price for jerusalem.


80%

Clean and comfortable and they have heaters in the winter, which kept all the rooms nice and warm. The location is ideal for those who want to stay in the old city, and it is a walkabl distance to the new city. Great view from the rooftop. The staff is friendly and easy to work with. One thing to know in advance: wi-fi is only available in the common rooms, and can't be accessed in the dormitories. Other than that, it was great value for the money and I would recommend it.


83%

GREAT LOCATION WITH AN UNBELIEVABLE TERRACE VIEW

  • 2nd Jan 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Male, 25-30
  • (1 review)


63%

Cold water and cold room during winter time it's not the best, anyway the people were friendly.


43%

This is by far the dirtiest place I have ever encountered. When we were going to bed we realised that they hadn't even changed the bed linen from the previous guests. It smelled like old sweat and that was exceptionally discusting.


80%

Solid hostel choice, located in Jerusalem's old city within walking distance of most major landmarks. Simple, clean rooms. Decent common areas, nicely equipped kitchen, and the shared bathrooms were usually clean. The staff were pleasant and knowledgeable. In my opinion, the atmosphere lacks a bit of excitement, but this is also a matter of personal taste. Citadel is a solid choice for travellers on a budget looking for a simple well-placed guesthouse.


66%

Great location in old city. We had a 3 bed room - plastic sheets on the beds made for unpleasant sleeping, plus one bed was unstable on its legs so rocked about anytime you rolled over. Only one power plug in the room meant you had to juggle charging your cameras and phones - surely they could put a power board in there for a 3-bed room! Showers (hand held) are in same room as the toilet (right next to them, with no curtain or other divider) ...not the best. Hot water not always available.


60%

renovate bathroom.


71%

This is a good hostel, and the building is very unique. Be careful though, the ceiling is very low in some spots. The staff was fantastic, the only problem was that the hostel is very big and confusing at first, and nobody shows you to your room, them simply tell you where to go. I hated how everyone was on their phones in silence, and there were not many games or other activities to do together, just a suggestion. A lot of hostels incorporate that kind of thing more, and it would be a bonus :)


80%

The kitchen utensils could do well with some updating. Pots beyond description. Also plain knives and cups missing. A micro could make cooking easier. We where there during The Snowstorm. The staff who happened to be one man stuck at work for days and nights due to weather conditions was so friendly and helpful..

  • 11th Dec 2013
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 41+
  • (1 review)


77%

The hostel definitely has a perfect location for visiting the Old City of Jerusalem with almost everything reachable in walking distance. Staff is great and always ready to help you with every information regarding the city and the surroundings. Bedrooms and bathrooms a little bit quirky and old-fashioned, definitely needing renovations but okay to sleep and rest. Nice views from the rooftop. Good atmosphere to meet other travellers.

  • 11th Dec 2013
  • Novice Nomad
  • jorginhop
  • Portugal
  • Mixed Group, 18-24
  • (1 review)


100%

It was my second stay at the Citadel Youth Hostel this year and I believe this is the best recommendation. Located in the heart of the Old City, cosy and relaxed. In the summer check out the rooftop: nothing can compare to the feeling of being woke up by church bells, muezzins and sunshine at the same time. Thank for everything and see you again, hopefully soon!


46%

No card payment exepted, bad smell from the bathrooms for most of the time, poor kitchen standard.


91%

Stunning roof top views! Great location and very good value for money.

  • 16th Nov 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)


86%

EXCELLENT location if you want to stay at the Old City. I really enjoyed my stay at Citadel Youth Hostel. I got a dorm room and the beds were very comfortable and clean. I would stay at this hostel again any time. Staff were incredibly friend too.


100%

Always stay here when I come to Jerusalem, love it.


46%

Ugly showers and toilets. Nothing good except the location inside the Old City and low price space on the roof.


100%

wonderful experience


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