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Civic Guest House Backpackers Hostel Reviews

262 Walker St, Townsville, Australia

Reviews & Ratings Explained


551 Total Reviews
  • 86%Value For Money
  • 81%Security
  • 78%Location
  • 90%Staff
  • 82%Atmosphere
  • 84%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This is good place to stay, the staff were great. We got in very late and the night manager as super helpful, got us sorted quickly and with no fuss. The place itsits self is much bigger than I first thoughtthought, with plenty of outside relaxing/eating places.


The best hostel so far! They offer tea and coffee all day, there is oil and salt for free in the kitchen, they picked me up from the ferry station for free, wifi which works really good, free sunscreen, they offer ice cold water! Just perfect. Aaand airconditioning.


Nice, clean hostel. Super effective air conditioning in our private room. Very nice manager :)


The best hostel I have ever seen!


We only stayed her very briefly but the hostel has such a nice feel to it!! The staff we absolutely lovely giving us a tour of the hostel before letting us settle in. The outside dining area is very Mediterranean and was really nice to relax in. The showers and bathrooms could have been cleaner but the beds were very comfy and clean. Perfect if you prefer the smaller hostels rather than the large chains.


It's a nice hostel and I had some chats with the friendly owner. I liked the atmosphere and probably the best (and free) WiFi in all hostels I've been the last weeks.


Such a friendly and clean place - I didn't want to leave!


Very nice and clean hostel. Good rooms, big, well equipped kitchen, Woolworths close. Friendly staff.


Mel & Jake really make this place a great hostel to stay at - plenty of cheap & free activities put on every day, knowledgeable about the local area and just a good laugh. Ideal location next to the Greyhound stop, BWS, and Woolsworths; plus great AC in the TV room and the bedrooms. Awesome place for chilling out and seeing some of the local wildlife!


Lovely clean and friendly hostel.


very clean hostel! It is only 15 minutes walk to the ferry, has got free Wifi and is close to Woolworth. The only negativ point was the kitchen which close quite early about 9.30 pm. Altogether I can recommend this place.


Good hostel, but location isn't very convenient


Lovely hostel. Very clean and really friendly staff! Very close to Woolworths. Free wifi, coffee and tea is really nice.


There was nobody on reception when I arrived at 9pm. The double private room was clean and had air conditioning and had a fan and fridge so the room was quite good.


Helpful staff, great kitchen but slightly out of the way.


Stayed for a total of 3 nights and fell in love with the place. The staff is so friendly and the owner takes personal interest in each guest. My room was clean, had AC, it's own bathroom and a mini fridge. Kitchen and common areas are large and tidy. Free wifi was great, as was the nearby Woolworths. Castle Hill hike is 5 mins walk away, and beach is 10-15mins walk. The best part of this hostel is the people. I felt like I was home. Can't wait to come back to the best hostel I've ever stayed in.

  • 27th Nov 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


hostel is nice and big ,very clean. close enough to the CBD. staff are very friendly and helpful. Free WIFI! Bit hard to meet people as a solo backpacker, had less of a traveler vibe and more of a halfway house vibe.


Great place to stay for a relaxed holidays. Nice movie chillout area and only a 5 min walk to town. Fred xfer service to/from ferry/greyhound terminal was brilliant.


Extremely friendly and helpful owners and all round good hostel


Good hostel, extremely friendly staff and set a welcoming vibe throughout the hostel. Have all the facilities needed, and at a good standard. Wifi has a limited area for social purposes, which is nice to see for a change. They offer a shuttle bus to the coach station, so the location is a little out the way ($10 cab ride) but they're ways around it. Only negative is no lockers in the room I was in.

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