Family Guest House Reviews
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Reviews & Ratings Explained
The following reviews were submitted by customers who booked in the last 6 months.
The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »
Reviews of Family Guest House
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Very nice and cheap hotel. Everything nice and clean, internet very fast and staff was really nice. They don't speak so much English, but it's easy to communicate with them anyway. If you look for accommodation in the center of Surabaya, you shouldn't be disappointed with this one. In short: nice, clean, good service and close to the center
- Novice Nomad
- Anonymous
- Poland
- Male 25-30
- (1 review)
Don't go to Family Guest House when you don't speak the Indonesian language! The staff won't understand you. Only the manager speaks a little english, but she's never there and hard to reach. The rest of the staff definitely doesn't speak any english, and is not open for any other kind of communication. I've tried hard, I've been in China too, so I know how to communicate without words, but here it didn't work out. Surabaya was not attractive to us, too big, industrial, and not cultural at all.
- Novice Nomad
- info997
- Netherlands
- Couple 25-30
- (5 reviews)
We now classify our reviewers based on how well travelled they are.
- Novice Nomad: 1-10 Reviews Added
- Avid Traveller: 10-20 Reviews Added
- Globetrotter : 20+ Reviews Added
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