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Gîte d'Etape - Youth Hostel Jacques Brel Reviews

Rue de la Sablonnière 30, Brussels, Belgium

Reviews & Ratings Explained

80%

Rating
1376 Total Reviews
  • 77%Value For Money
  • 89%Security
  • 77%Location
  • 84%Staff
  • 79%Atmosphere
  • 79%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

location isn't amazing but over all a good hostel. Not a party hostel. Staff are lovely


69%

Terrible wifi that you need to keep logging into constantly while you are actually using the internet. Other than that not.too bad a place.


100%

Everthing you would want in a hostel


57%

I stayed at this hostel a year ago, and liked it so much I came back. I was extremely disappointed this time around. The building is under construction; it happens, I get that. However, to charge the price they did for an entire floor to be sharing ONE toilet was ridiculous to me. There was no toilet paper by 2:00am, and there werent staff available to ask for more. If a hostel is in the condition it is in now (wires hanging from ceilings, ceilings exposed, etc) they need to charge less.


83%

Great place but sleeping was difficult as the noise from the bar area was super loud past even 1am!

  • 4th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


83%

The hostel was in a decent location with a good atmosphere. There was only internet in the lobby which made it difficult to do work. There was also an issue with the toilet, there was no toilet paper in the restroom, I went down to the lobby to ask for some but they did not supply it until the following afternoon.


86%

We would like to appreciate mainly breakfasts. This hostel knows how look a real breakfast for backpackers;).


100%

Great Hostel but twin room was too hot.


83%

great hostel, clean, easy to find, staff are helpful, tours are available, good way to meet people if travelling alone


66%

The room had a shower, but no toilet. The sign on the door said the one toilet on that floor was inoperable and to go to another floor. Room needs more electrical outlets, preferably one or two per bed. The remodelling construction is not complete in the sleeping areas. This will be a fine hostel when it is finished, but it is not yet finished. The bar is nice, breakfast was satisfactory. AND, please oil the door hinges and locks!

Owner Comment (Hide)
Hello, Thanks for your comment ! Our toilets are being renovated for the moment, but it's gonna be done soon. I pass the message to my colleague to oil the door. We're glad you liked our organic breakfast and selection of Belgian beers in the bar. I hope you'll have great experiences in your travel. Regards, Agathe

80%

A pleasant place to stay with something happening each night we were there.

Owner Comment (Hide)
Hello, Thanks for your comment ! We're really glad you liked our BBQ, DJ mix and our great bar with its Belgian beers :) You're welcome to come back ! We wish you the best within the HI community. Regards, Agathe

89%

There are many good things to mention - the kindness of the staff, the calm atmosphere and the tourists services inc maps and tour. What I did not like is that our toilet was in another room and that there were few electricity point in the room - in the smartphone era we all need it ! One per person at least... I wish there was a Wifi signal in the room. Yet - the hostel is good and paid itself.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Israel
  • Male, 25-30
  • (1 review)


94%

During the world cup they had a large screen showing the game in their bar. Also great continental breakfast

Owner Comment (Hide)
We make our best to put a good atmosphere in the hostel and to give pleasure to our hosts. We are really happy that you appreciated the giant screen, we will think of it for the world cup 2018:) Claire

89%

The hostel was great! (my only issues were with the construction that is going on - which I was informed prior to booking so I knew I was gonna deal with it. It was unfortunate that the works would start so early but, that being said, if you are considering a place to stay in Brussels, please do consider this place) The staff was friendly, the room was very spacious and clean. The access to the building is through a card which makes me feel good, the bar is very reasonably priced. Once

Owner Comment (Hide)
Hello ! Thanks for your nice comment :) We're really happy you liked our hostel ! Xe're doing our best to deal with renovation-works, and we apologize for the inconvenience. You can come back when it finished, to try our brand new rooms ! We wish you the best within the HI community. Agathe

77%

The hostel is located a little further away from the Grand Place so it's a little bit of a walk. It's a clean hostel and I felt safe leaving my things there. The staff is willing to help you and figure out taxis and your way around Brussels. The bar at night is a nice touch but there weren't many people there so it can be a little difficult to meet other travelers. I missed the breakfast, but I heard it's absolutely great and it's free!

Owner Comment (Hide)
Hi there, we're glad you enjoyed your stay even though the bar was kind of empty by the time you were there ( it's usually very busy ! ) we're 15 minutes walk from downtown city center and we're also famous with our "all you can eat" breakfast, best in town ! we hope you'll give us an other try all the best within the HI circle cheers phil

86%

The hostel was a little out by itself but we made it there okay within 15 min walking from Gare du Nord. Reception was very nice and thoughtful, offering us free maps of Bruges when we told them we were heading there. Breakfast was great- actually bummed that we left too early on our second day to eat there again. Only wish that there was a toilet in the ensuite bathroom.

Owner Comment (Hide)
g'day, thanks a lot for your comment, we're glad you had a great time ! as you said, we're pretty central, only 15 minutes from downtown city center: yes, that's where you'll find the best waffles and pralines ! our breakfast is famous among backpackers : it's almost 100% biological ! as you may have noticed, we are actually renovating some rooms so we'll continue to improve our services best regards and bon voyage within the Hostelling International community cheers phil

83%

Location is excellent. Right next to the central train/bus station and the Cathedral. The staff were not very friendly and the atmosphere was lacking but It had large common areas and the bed was comfortable with a reading light and a power socket. Overall the place was nice and clean. It's not the best place to meet people if you are a solo traveler or looking to party.

Owner Comment (Hide)
Hi, I am really sorry my colleagues and me were not really friendly, we try to do our best to give a good service but if we didn't look so friendly, we want really to apologize for it. I those days you stayed in Brussels there was a big business meeting and we had plenty of groups and not so much backpackers to hang out for party. Brussels have real different public, that changes everyday. Hope to see you again in order to prove our friendliness! Thanks so much for the commentary,

60%

wont recommend it at least you have to save lots of money. inconvenient location with impolite staff


97%

Great hostel! Friendly and helpful staff, free wifi, clean, big room, great free breakfast. Location wasn't the closest to city center, but still walking distance. It has a great bar with cheap drinks, patio, and common room with ping pong. Easy to make friends.

Owner Comment (Hide)
hello thanks for your notes ;-) !!! and thank you again for your comments, you've said it all ! best of all within the HI community cheers phil

51%

They did not have enough towels. The place was dirty, the Staff are not polite, the wifi just works in the big hall. The room was old and dirty. The only good thing is that they offer breakfast.

Owner Comment (Hide)
hello thank you for taking some time to leave a comment we are sorry you didn't have a good stay, you can be sure we take your remarks into account, so we can improve our services. by the way, we are renovating a few rooms so we'll have brand new rooms to propose best regards phil

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