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Gîte d'Etape - Youth Hostel Jacques Brel Reviews

Rue de la Sablonnière 30, Brussels, Belgium

Reviews & Ratings Explained

82%

Rating
1425 Total Reviews
  • 80%Value For Money
  • 88%Security
  • 81%Location
  • 87%Staff
  • 81%Atmosphere
  • 81%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

We only stayed for one night and were quite annoyed by the sensor-mediated bathroom light. It would often turn off while we were in the midst of doing something in the bathroom. There were also renovations going on, so it meant that the place was dustier and noisier than it probably usually is. The wi-fi was only available in the lobby, so that was slightly inconvenient. The room was quite small, but clean and sufficient. Within walking distance to the main tourist sights of Brussels.

Owner Comment (Hide)
Hi, thanks so much for you comment and for your observations, they are really useful in order to fix what does not work in our hostel. For example now we have fixed the sensor in the bathroom and now it works better! The renovations in the floors are now almost finished, it means there is no more dust or big noise during the morning. Hope we can host you soon in a brand new hostel ;D Cheers, Mattia

91%

Great hostel, rooms are amazing, in room sink and shower. Lockers need to be a bit bigger. Staff were friendly and helpful. In hostel bar had great music and great staff and cheap food and drinks :D the place is 2min walk from metro and 10min walk from city centre perfect location!! Definitely going back :)

Owner Comment (Hide)
Hello, Thanks for leaving us such a good comment !! We're so happy you liked our hostel ! We're waiting for you next time you travel to Bruxelles :) We wish you the best, Agathe

100%

Everthing you would want in a hostel

Owner Comment (Hide)
Hello ! Thanks for your nice comment :) We'll be happy to host you on your next trip in our beautiful city. We wish you the best within the HI community, Agathe

94%

I loved this hostel. The location is good, easy to get to the centre. The atmosphere is great here and the staff are really helpful. They have computer access, a luggage room as well as smaller lockers in the rooms - you need a lock for these. The hostel was clean which is always good. The breakfast was amazing - such a range in different food and drinks - can't believe it was free! Overall I loved this place and will definitely be going back.

Owner Comment (Hide)
Hi dear, Thanks so much for your amazing review of our hostel, hope we can see you again soon!!! Cheers, Mattia

57%

I stayed at this hostel a year ago, and liked it so much I came back. I was extremely disappointed this time around. The building is under construction; it happens, I get that. However, to charge the price they did for an entire floor to be sharing ONE toilet was ridiculous to me. There was no toilet paper by 2:00am, and there werent staff available to ask for more. If a hostel is in the condition it is in now (wires hanging from ceilings, ceilings exposed, etc) they need to charge less.

Owner Comment (Hide)
hello thank you for your comments we are deeply sorry for the inconvenience we are doing some works in the hostel so that we can offer a better service in the near future best regards phil

83%

Nice and big hostel, great atmoshphere. If you are looking for a quiet place for rest and a good value for money this is the place! Easy location by underground. Staff is nice and friendly.

Owner Comment (Hide)
hello thanks for your nice comments we're 15 minutes walk from downtown city center all the best within the HI circle regards phil

83%

Great place but sleeping was difficult as the noise from the bar area was super loud past even 1am!

  • 4th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
hello thanks for the good comments we're sorry for the noise at night, we'll try to be quieter in the future hope to welcome you again best regards phil

83%

The hostel was in a decent location with a good atmosphere. There was only internet in the lobby which made it difficult to do work. There was also an issue with the toilet, there was no toilet paper in the restroom, I went down to the lobby to ask for some but they did not supply it until the following afternoon.

Owner Comment (Hide)
hello thanks for your comments we're sorry for the toilet paper problem we'll take good note of your remark so we'll improve our services. best regards phil

86%

We would like to appreciate mainly breakfasts. This hostel knows how look a real breakfast for backpackers;).

Owner Comment (Hide)
g'day we're glad you enjoyed our organic breakfast which is the most important meal of the day ;-) bon voyage within the HI circle regards phil

100%

Great Hostel but twin room was too hot.

Owner Comment (Hide)
g'day thanks a lot for your comments and notes ... 100 %% we are working on the air regulation so the heat problem should be fixed very soon. best of all within the HI community regards phil

83%

great hostel, clean, easy to find, staff are helpful, tours are available, good way to meet people if travelling alone

Owner Comment (Hide)
g'day, thanks for your comments, we're glad you enjoyed your time with us ;-) "bon voyage" within the HI community regards phil

66%

The room had a shower, but no toilet. The sign on the door said the one toilet on that floor was inoperable and to go to another floor. Room needs more electrical outlets, preferably one or two per bed. The remodelling construction is not complete in the sleeping areas. This will be a fine hostel when it is finished, but it is not yet finished. The bar is nice, breakfast was satisfactory. AND, please oil the door hinges and locks!

Owner Comment (Hide)
Hello, Thanks for your comment ! Our toilets are being renovated for the moment, but it's gonna be done soon. I pass the message to my colleague to oil the door. We're glad you liked our organic breakfast and selection of Belgian beers in the bar. I hope you'll have great experiences in your travel. Regards, Agathe

80%

A pleasant place to stay with something happening each night we were there.

Owner Comment (Hide)
Hello, Thanks for your comment ! We're really glad you liked our BBQ, DJ mix and our great bar with its Belgian beers :) You're welcome to come back ! We wish you the best within the HI community. Regards, Agathe

89%

There are many good things to mention - the kindness of the staff, the calm atmosphere and the tourists services inc maps and tour. What I did not like is that our toilet was in another room and that there were few electricity point in the room - in the smartphone era we all need it ! One per person at least... I wish there was a Wifi signal in the room. Yet - the hostel is good and paid itself.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Israel
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hello, Thanks for your message ! We're so happy you liked our hostel ! we take your comments regarding the wifi and electricity point into consideration. Now, renovation works of toilets are finished ! We wish you to live great moments within the HI community. Agathe

94%

During the world cup they had a large screen showing the game in their bar. Also great continental breakfast

Owner Comment (Hide)
We make our best to put a good atmosphere in the hostel and to give pleasure to our hosts. We are really happy that you appreciated the giant screen, we will think of it for the world cup 2018:) Claire

89%

The hostel was great! (my only issues were with the construction that is going on - which I was informed prior to booking so I knew I was gonna deal with it. It was unfortunate that the works would start so early but, that being said, if you are considering a place to stay in Brussels, please do consider this place) The staff was friendly, the room was very spacious and clean. The access to the building is through a card which makes me feel good, the bar is very reasonably priced. Once

Owner Comment (Hide)
Hello ! Thanks for your nice comment :) We're really happy you liked our hostel ! Xe're doing our best to deal with renovation-works, and we apologize for the inconvenience. You can come back when it finished, to try our brand new rooms ! We wish you the best within the HI community. Agathe

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