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Gîte d'Etape - Youth Hostel Jacques Brel Reviews

Rue de la Sablonnière 30, Brussels, Belgium

Reviews & Ratings Explained

85%

Rating
1518 Total Reviews
  • 85%Value For Money
  • 90%Security
  • 80%Location
  • 85%Staff
  • 85%Atmosphere
  • 87%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Our staying at the hostel was perfect! The room was nice and cozy; the atmosphere very international, with easygoing guests; and the staff helpful and polite (particularly the Italian guy at the reception).

Owner Comment (Hide)
Hello , Thank you for your coment , I give the word to Mattia our Italian receptionnist :) Hope to see you again soon in the HI network. Claire

54%

The only person very nice with us was Mattia the italian one. The other staff did not help us with energy smile or happiness. The breakfast was quite poor. In our room the shower does not work for 3 days: cold and poor water even if we suggested the broken since the beginning of our stay. The location is not centred and at night is quite dangerous because closer there is a kinda of poor people facilities.

Owner Comment (Hide)
Hi, thanks so much for your review, it helps to get our hostel better. Really? you think our breakfast was poor with milk, yogurt, fruits, cereals, bio juice, water, coffee, tea,butter, cheese, chocolate, bread, rice biscuits, eggs, etc. when you payed about 20 Eur for your bed. I remember I gave you access to another shower in order to have a shower. We are one of the most central hostel in Brussels in the royal part of the centre! cheers, Mattia

89%

Really nice hostel. Good staff. Good facilities. It has everything you need and its really nice plae to stay. Internet only works in the lobby, not in the bedrooms, but I hightly recommended it.

Owner Comment (Hide)
hello thank you for your comments weare glad you had a great time we're doing our best for our guests bon voyage regards phil

97%

Brilliant hostel, excellent atmosphere just a shame about the ignorant barman. Other than that it is one of the best hostels I've stayed in.

Owner Comment (Hide)
Thanks for you commentary, it is always really important for us to know the experience of our guests. I will ask directly what did it happen with the barman. Hope to see you again in our hostel or in another HI hostel in the world! Cheers, Mattia

97%

The breakfast is great!

Owner Comment (Hide)
Hello , Thank you for your great comment , we are proud of our included breakfast, cause we have more of 70% of organic and locals products. Hope to see you soon again, Cheers, Mattia

97%

It was a very pleasant stay. The staff was very helpful, the prices were good and the facilities were always clean. Breakfast was satisfatory also. The Hostel is really near to one metro station so that was another advantage as well.

Owner Comment (Hide)
Dear guest, Thank you for your great comment , we are doing our best to make the Jacques Brel experience unforgivable . We are so happy when we can make enjoy our guests stay. Hope we can see you again, Cheers Mattia

83%

Very co-operative staff, hostel is a 4 min walk to the Botanique Metro station. Loved my stay there. Has free WiFi, Cool Bar and Bartender :P who catered Music to everyone's taste!

  • 24th Dec 2014
  • Novice Nomad
  • Anonymous
  • India
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
hello thanks for your nice comments we're doing our best for our guests ;-) regards phil

66%

Glad I only stayed one night. At 03:00, a strange man, who we later found out worked at the hostel, knocked but then immediately entered the room using a master key. This happened again after breakfast. Glad to know I have no privacy in a private room :/ The "bar" was fun, only for the bartender who was very nice. Food was ok, about what I expected. Wifi did not reach our room at all, which was on the 3rd floor.

Owner Comment (Hide)
hi, thanks so much for your comment. I will immediately ask to my colleague why did he act like that, so we can discover which was the reason to enter in your room. Kind regards, Mattia

94%

This hostel is amazing. Especially the staff here are really friendly and interesting. There is a bar inside the hostel and it is a good place to make friend here.

Owner Comment (Hide)
Hello , Thank you for your great comment , we are doing our best to make the Jacques Brel experience unforgivable . Claire

80%

Good breakfast. No towel included.

Owner Comment (Hide)
Hello , The towels are to rent at reception for 3€ . Claire

100%

This is probably one of the best hostel I have ever stayed. So organized! Cages to keep your things on the last day. 4 people per room, with a toilet. A board with the stuff happening at the city. Cool maps. A bar (which I didn't try). Totally recommended!!!

Owner Comment (Hide)
g'day well, what else could we add ? thanks a lot for your energy ! best of all within the hi community regards phil

80%

Positive comment: nice atmosphere and excellent breakfast Negative comment: malfunctioning of the shower and hot water intermittent

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hello , We had some problem due to the renovation of the hostel but now everything is working . Hope we don't loose your confident and hope to see you again in the HI network . Claire

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