NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

H.I. Los Angeles / Santa Monica Reviews

1436 2nd Street, Santa Monica, CA 90401, Los Angeles, California, USA

Reviews & Ratings Explained

86%Overall Rating

From 140 ratings
  • 83%Character
  • 90%Security
  • 95%Location
  • 80%Staff
  • 80%Atmosphere
  • 86%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
  • Sort reviews by:


80%

very good hostel, despite I had to pay an extra charge cause i wasnt a HI member when i arrived, If u are looking for a cheap hostel its not the option, but its very good

  • Novice Nomad
  • 07 Feb 2012
  • Anonymous
  • Argentina
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Yes it's true that we are a membership organization so you can save the $3 non member charge by buying a membership that is good for a year. We may not be cheap but we are a great inexpensive option if you want to stay in Santa Monica steps from the beach...

53%

No character at all. It felt like a hospital. Locker room style showers and toilets wasn't too good. No power outlets or lamps on/near the bunks (which were quite sqeaky as well). Cleaning crews coming in to vacum sometimes around 8-9am, which I found a bit odd. Vey clean hostel, and a great location near the beach, but that's about all it had going for it......

  • Novice Nomad
  • 05 Feb 2012
  • Anonymous
  • Australia
  • Male 25-30
  • (3 reviews)


83%

great facilities, clean, comfortable, would recommend to everyone.

  • Novice Nomad
  • 04 Feb 2012
  • Anonymous
  • Australia
  • Female 18-24
  • (2 reviews)


90%

Great place, although the guy that's sometimes at the door doesn't seem too pleased with you presence. Oh, and don't be fooled, they'll charge taxes and etc, so it'll be $32 for the cheepest bed.

  • Novice Nomad
  • 25 Jan 2012
  • Anonymous
  • Argentina
  • Male 18-24
  • (1 review)


93%

I wish I knew there were lockers in the rooms, I paid $5 for the ones downstairs then went to my room. This is a great hostel though, loved the common areas, beds and rooms were roomy. Thank you.

  • Novice Nomad
  • 25 Jan 2012
  • Anonymous
  • USA
  • Male 25-30
  • (1 review)


97%

best hostel i ever had!

  • Novice Nomad
  • 19 Jan 2012
  • Anonymous
  • China
  • Female 18-24
  • (3 reviews)


67%

Shower room is so dirty that I can not take a shower.

  • Novice Nomad
  • 18 Jan 2012
  • Anonymous
  • Japan
  • Male 18-24
  • (1 review)

Owner Comment (Show)
You must have picked a busy time for your shower.....the bathrooms can get pretty untidy in the morning. Housekeeping tries to keep on top of the bathrooms but it's difficult if the area is being used.

80%

I was very disappointed with the general attitude of the staff, especially the kitchen stuff who could have not been more unfriendly if they tried. Communication with guest are also not excellent. There was an miscommunication in booking and I was checked out a day earlier without warning. I found myself without a place to stay at 10 PM at night after I returned to an occupied bed after a long day.

  • Novice Nomad
  • 14 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
I'm so sorry that our customer service didn't reach your expectations and that you had problems with your check out date. I looked at the occupancy for that day and noticed that we still had beds to sell. I hope you can forgive us and give us another try next time in your in the area.

100%

it was wonderful... they really tack care of you .. and there is a special rate for the tour guides just because you are from the hostel... i loved it ..:)

  • Novice Nomad
  • 13 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Thank you so much for taking the time to leave such an uplifting comment....sounds like we did our jobs and you left happy!

87%

Big, airy, clean contemporary, cool hostel. Loved being able to walk to the beach in 5 mins, dorms nothing spectacular but nice....and I liked all the different little communal areas dotted around the bottom floors....nailed the hostel experience!

Owner Comment (Show)
You saw our hostel exactly the way we do - thanks so much for your observations!

70%

I liked the location but the staff were a little rude when I needed information. The place was well kept and maintained, lots for the guests to do. Good wifi and lots of computers to use. The kids running around bugged ma a little. The two guys in my room stank to high heaven, they need to open a window. That really ruined my stay. Hair all over my bed. So gross. Didn't stay the second night purely due to the stentch. The male bathroom was also pretty terrible. Good for a night or two.

  • Novice Nomad
  • 30 Dec 2011
  • Anonymous
  • Australia
  • Male 31-40
  • (1 review)


97%

I liked too much, the place is wonderful for all types of persons.

  • Novice Nomad
  • 30 Dec 2011
  • Anonymous
  • Brazil
  • Male 18-24
  • (1 review)


100%

very nice staff and service. I just spent one night there, only one problem bother me: the shampoo is not very good to use.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • China
  • Male 18-24
  • (1 review)


83%

Free luggage storage while I was waiting for my plane would've been nice but overall a very secure and well layed out hostel, giving the illusion that it's not as big as it actually is! Also nice and close to the beach :)

  • Globetrotter
  • 27 Dec 2011
  • Anonymous
  • Scotland
  • Female 18-24
  • (22 reviews)


67%

And some comments about my stay there. What to keep doing: The breakfast is very good. what to fix: Some staff can not understand international guests'English phone calling. what to add to make the hostel the best: To make the airport shuttle booking 24hours available. I stayed in your hostel from Dec.27th-30th, Room 301-02(ELS).I enjoy the time there. I left an adaptor(white, small square form, only three holes,on the wall)and a knit woolly hat(dark green). I called the front desk about that

  • Novice Nomad
  • 27 Dec 2011
  • Anonymous
  • China
  • Female 41+
  • (1 review)


87%

old but clean, well equipped location also good

  • Novice Nomad
  • 26 Dec 2011
  • Anonymous
  • South Korea
  • Male 25-30
  • (3 reviews)


77%

It's a good place you can go to the beach in 10 min by walking. But little bit far away to downtown LA and Hollywood, you need to take bus like 30 to 45 min. Right next to the hostel there is a tourist agency which will offer special discount if you stay here. Staff service is good also. The only thing which I don't like is you can't get wifi in your room, only in first and second floors and the speed of internet was so so slow especially in the night....

  • Novice Nomad
  • 20 Dec 2011
  • Anonymous
  • Taiwan
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Sounds ike our location really suited you and what you wanted to do during your visit. We're in the process of upgrading our wifi so it should be alot better when you visit us again.

87%

Good location where you can enjoy sunset and sunrise everyday.And there are a lot of interesting activities.The only complaint is about the noise.Every night there is a lot of noise outside my room.But overall,it's a good choice to stay there.

  • Novice Nomad
  • 18 Dec 2011
  • Anonymous
  • China
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Sounds like you took full advantage of what we have to offer...thanks for taking the time to write your review.

63%

If you are not a HI member the price you pay is different from the one you are said when you book. They charge you $3 more for every night. It'squite a boring place. You can't even drink a beer in the hostel. Some people live in there and the room I was staying in was totally messed up.

Owner Comment (Show)
HI is a membership organization. If you are planning on travelling, sometimes it's less expensive to just pay the $28 for a membership that is good for a year at all HI hostels.

83%

Beautiful hostel, very well-located (close to 3rd street promenade, next to the beach). They give lots of info on how to get places, etc.

Owner Comment (Show)
Thank you so much for your kind words - we really are happy that you liked our hostel.....we're looking forward to your next visit.

(84 results)


View all Los Angeles Hostels

Please give us your feedback