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HI Hostel Chapada - Lencois Reviews

Rua Urbano Duarte 121, Chapada Diamantina, Chapada Diamantina, Brazil

Reviews & Ratings Explained

92%

Rating
133 Total Reviews
  • 86%Value For Money
  • 96%Security
  • 96%Location
  • 91%Staff
  • 89%Atmosphere
  • 94%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The breakfast was amazing and was the highlight of the day. Everything was homemade and well prepared. The staff did their best in accommodating us and had great tours available. Loved staying there.

Owner Comment (Hide)
Thank you so much Eric for staying with us. We appreciate your kindness and hope to see you back here one day. YOur words are fuel to our staff, htey are an incentive to keep up with the hard work. Obrigado! Juan

100%

Enjoyed my stay here. This was my second time at this property. Well organized, clean and friendly. Will recommend.

Owner Comment (Hide)
Hello John, we appreciate your high rating. We understand you could have chosen another place to stay, but you chose us and makes all of us proud. Please keep coming back for more adventures. Obrigado, Juan

97%

The tours were great: The guide for route one could speak good english, but he did not know many historic facts. You can say he just drove us to the sights. Tour guide for route 2 could tell us some facts about flowers for example. He could not speak english, but it was ok because we knew that and we had some girls in our group that could translate for us.

Owner Comment (Hide)
Thank you for your rating and for choosing HI Hostel Chapada to stay in Lençóis. We are glad you approved our services and highly rated us. YOur remarks regarding the guide, will be forwarded to the TOUR AGENCY you chose to book your tours with and we will look into it so that agency ensures that will not happen again. Obrigado.

91%

Excellent and very well-kept facilitiesv, but too many rules and extra payments (early/late check-out, use of showers after check-out, etc.) are a bit annoying.

Owner Comment (Hide)
Thank you John for rating our services. Most people appreciate our well-organized and neat property. Rules are meant to ensure an orderly and harmonious place for all, despite the fact that rooms and common areas are shared by unrelated people of all genders, ages, nationality, and cultures. For our client's convenience, our rates are MINIMUM and contain NO FAT to allow extra freebies besides what we already offer FREE: plentiful breakfast (voted best in region), WiFi, laundry, local map, safes

91%

This place I felt was a grea example of what should be expected of hostels. It had a decent location in town, laundry services were across the street, wifi available, good breakfast in the morning, full kitchen for travelers, staff was very nice

Owner Comment (Hide)
Dear Richard, we are here to take good care of our guests, and we do it 365 days per year with a lot of passion. Therefore, your words are fuel to all our staff. Many thaks for choosing HI HOstel Chapada in Lencois, we hope you come back. Obrigado.

100%

This was an amazing hostel experience. I stayed in a private room with my girlfriend and it was perfect. The room was clean, breakfast delicious, and staff was nice (especially Del). We loved the atmosphere there as well.

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you Jason for your kindness, it was our pleasure to have you folks with us. We were glad to be able to extend your stay. We appreciate your testimonial and hope you come back. Best regards, DeL

91%

Very nice place to stay. If you love hiking and climbing and other outdoors activities than Chapada diamantina is the place for you. Not all the staff speaks English so Spanish or Portuguese is helpful. Also if you want to do yours they set them up for you but the tours in town are sometimes better prices.

Owner Comment (Hide)
Thank you Megan for your kindness. We are glad you enjoyed our buffet breakfast, tidiness and neat procedures. We wish you had had enough time to do some trekking or tour around the park, you would have found out we offer the best services for the lowest rates in town. Please come back to enjoy yourself doing some hiking and to discover amazing waterfalls. Best vibes from Chapada, Christian

86%

This is a nice place in a good location, with friendly and helpful staff.

Owner Comment (Hide)
Thank you Daniela, we hope you have a wonderful time along your journey in Brazil.

89%

I had a really great time in the hostel!! The staff was really chilled and friendly! The room was clean and the bathroom as well. The breakfast was really good and I liked the fresh juices and the homemade cake was delicious! The tours were really good. Go to chapada and stay at this hostel! :)

  • 2nd Jun 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


91%

Very hospitable, with nice, accommodating staff. Charming establishment in convenient location. Loved luggage storage option even after checkout. Great experience, but some qualms: early check-in fee (esp. knowing popularity of overnight bus); rumors that tours offered through the hostel are pricier than other options available around town (though appreciated the A-to-Z service); felt that the hostel could have done more to deal with fly and mosquito population (citronella candles? more fans?).

  • 25th May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Irene, we are glad you enjoyed your stay. We were happy to be able to accommodate all your needs, such as change of dates, cut your stay short, bilingual guide, bus ticket etc. . Yes, daily rate starts at 12h, and as informed throughout the www, there is a cost for the CONVENIENCE of checking in at 5am and having breakfast , all BEFORE daily rates starts. Had you looked further, you would have found out we book tours with the best guides in town for the lowest prices. Thank you!

97%

This hostel is a lovely place. They put a lot of effort in helping the guests and all the staff is very friendly also everyone at reception speaks English. The price might be a bit higher than the average hostel in Brazil but they have a high standard when it comes to cleanliness and the breakfast is amazing. Their lovely breakfast lady always bakes something and everything is fresh and delicious. The bus station is just a few minutes walking distance as well as restaurants and natural pools.

Owner Comment (Hide)
Thank you so much Melanie for your kind words. Your testimonial serves as FUEL to our staff to keep up with the daily effort to take good care of our clients. Hope you come back. Obrigado.

74%

Staff dont speak english, only owner, amazing breakfast- the best I have ever had but also higher price because of that. Very cute common area and close by the main street


94%

Loved my stay here! The staff was friendly, helpful, and eager to talk to us. The breakfast was delicious, and we had our pick of avocados and starfruit from the trees out back. We only had two days in Chapada Diamantina, but the staff made sure that we saw as much as we could by helping us book tours and directing us to the best hikes nearby. We also loved the deals being HI Hostel guests got us at local restaurants. If you're coming to Lençois, stay here!

Owner Comment (Hide)
Thank you so much Jessica for your evaluation of our services. We are here to make sure our guests get the most out of Lencois and enjoy their stay. It is a pleasure taking care of breakfast everyday. We hope you come back for more adventures. Obrigado!



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