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HI Hostel Chapada - Lencois Reviews

Rua Urbano Duarte 121, Chapada Diamantina, Chapada Diamantina, Brazil

Reviews & Ratings Explained

88%

Rating
199 Total Reviews
  • 82%Value For Money
  • 95%Security
  • 95%Location
  • 88%Staff
  • 86%Atmosphere
  • 89%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Wonderful and helpful staff. Great breakfasts.

  • 9th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


100%

Best location if hiking. Staff went they way to make us feel at home. They organised a xmas party for all with live music and food. Exactly what you need when away from home. Staff were knowledgeable and were able to advice me on tours and local places to visit. I had the best time there would book again if in the area


83%

There was no cold milk at breakfast.


89%

Overall this hostel had everything we needed: Clean bed and bathroom, lockers, wifi, and breakfast included. They also offer tours. However I found it a lil bit overpriced.

Owner Comment (Hide)
Thank you for your rating. We are glad you approved of our spectacular cleanliness, abundant breakfast, convenient location, friendly and attentive staff, security. Also, you did enjoy the free space in open garden with trees and guest kitchen. Free services you took advantage of made us happy too. We hope you come back. Obrigado! Juan

80%

Pretty much the only hostel in town. I spent a few nights there and organised all my tours with them. The outdoor area is really nice, the staff are friendly and the breakfast is decent. The rooms/furnishings are a little old and there is literally a sign or rule for everything but I'd still recommend it. Especially to use as a base for trips into the national park.


77%

Very good location in Lencois. and very clean and well kept. Breakfast is very good but only served for a short time until 9am. big negatives are some of the staff and not friendly at all, and not willing to help with information on any trips/treks that are free or do not run though their expensive tour agency. And the place seems to run purely on rules, signs every where what you can and can't do, what they don't provide ect.

Owner Comment (Hide)
Thank you for your reviews, we appreciate your stay with us. Yes, breakfast here is abundant, varied and made with a lot of love, SERved for 2 CONSecutive hours, daily. Yes, it is convenient to have an agency properly documented and certified to provide insured services as opposed to "pirates" on the street with no commitment to security and quality of service. And absolutely most certainly we do enforce courtesy rules in obedience to HI standards to ensure an orderly and harmonious place.

94%

Really enjoyed our time here . Staff were really helpful when booking tours !

  • 10th Aug 2015
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your words Jodie. We are proud to be one of the few lodging establishments in Lençóis that have an agency working directly within the hostel, as this allows us to help our guests meet all of their trekking and hiking needs. We are always pleased to hear that the work that we put into planning and executing the longer trails is appreciated, and we are glad that we were able to successfully arrange this 4-day trek for you as a part of your stay. We truly appreciate your review.



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