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HI Hostel Chapada - Lencois Reviews

Rua Urbano Duarte 121, Chapada Diamantina, Chapada Diamantina, Brazil

Reviews & Ratings Explained

86%

Rating
159 Total Reviews
  • 82%Value For Money
  • 88%Security
  • 89%Location
  • 84%Staff
  • 84%Atmosphere
  • 88%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Would definitely recommend people stay here! The facilities were great, the staff were so friendly and helpful and went out of their way to help is and make us feel at home. The trips into the chapada were good value for money and a great experience! When staying there we felt like we were visiting friends or family, I would highly reccomend staying here. Thank you got a great time in lencois & the chapada!! Gina and Savina

  • 15th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


100%

Excellent hostel, good helfpul staff, booked tours with in house tour company which were also very good. Great breakfast


100%

Nice surprise, spotless bathrooms, delicious breakfast, attentive staff. Feels like home.

  • 12th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


83%

The breakfast at the hostel is very very good! The rooms are nice, also the rest of the hostel. The only thing I didn't like, was that there was no one at the reception one night, so I couldn't enter and had to sleep at another place.

  • 23rd Feb 2015
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest, thank you for staying with us at HI Hostel Chapada. We are happy you enjoyed our clean spotless rooms and bathrooms, had a plentiful breakfast and a lot of caring from our staff. Our security cameras recorded your tentative to enter the Hostel accompanied with a NON Guest at 1 am, event that was declined by night shift receptionist. Our cameras also show you returned at 2 am by yourself and receptionist was in guest kitchen cleaning, returning to answer the door when you had left.

46%

The staff was not helpfull at all neither nice. Their tours were quite bad.

Owner Comment (Hide)
Dear guest, it was your choice to hire a guide from the street, despite our recommendation otherwise. We knew you would not be pleased with that suspicious service. Regarding your one-night stay here at HI Hostel Chapada, we were aware that you were the only unhappy guest among 27 other pleased guests. We know it is impossible to please everyone, specially certain people. Fortunately, everybody else left satisfied with our friendliness, except you.

94%

Hot food for breakfast! Great juices! Very nice, warm, helpful and welcoming staff! They even made the bed for me. Free condoms! What's not to like? Best hostel ever. They advocate a quiet atmosphere after 10PM, and they don't have a bar/restaurant in the hostel. This makes it slightly harder to meet new people, but its not too big of a deal because I met people anyway.

Owner Comment (Hide)
Thank you for choosing to stay at HI Hostel Chapada in Lencois. Yes, we are happy to take good care of our guests and make sure they get the best out of their stay. Making our guests beds, preparing breakfast in abundance and cleaning all property impecably everyday is part of daily activities, and we do it with love. We hope you come back for more fun. Obrigado! Juan Mendez.

100%

the hostel is very clean (they even make your bed everyday), the breakfast is exceptional, staff is always friendly and helpful (especially Juan - the owner - was a great help concerning my further travel plans). i couldn`t have wished for a better place to stay!!!! unfortunately staff members only speak portuguese. but even with my limited portuguese i was completely able to conmunicate all important details.

Owner Comment (Hide)
Thank you for your rating. We are happy to hear you enjoyed your stay and hope you come back for more fun. Obrigado, Juan

100%

Very friendly environment, welcoming and comfortable from the moment they meet you at the bus. They were very accommodating with regards to breakfast and always provide reliable information. Hostels seems to be quite unpredictable in Brazil but you're safe with Hi Hostels.

Owner Comment (Hide)
We appreciate your comments and want to thank you for your kind words. We are happy to provide the best we can for our clients and now hope you come back soon. Best vibes from Chapada, Juan

63%

The Breakfast ist amazing! But the Staff could be better, no one speaks proper english or even to understand what you mean/want in the first place. The cleaning staff looks very grumpy the whole day, even if you smile to them. And they stress you at check-out day. Reminiding you to check out when you have still 30 Minutes left and again when there are still 15 Minutes left. Feels like getting kicked-out. Rooms are ok.

Owner Comment (Hide)
Thank you for your rating. We are happy you got the best out of our property. YOu arrived before check in time and left after check out time without paying one dime for such convenience, all on our generosity. In the interior of Bahia we do the best to teach English to our staff. You found rooms, bathrooms, garden and common areas clean at all times. And yes, you certainly got the best out of our buffet breakfast, non-stop eating for 90 minutes. That was amazing! Obrigado!

97%

A hostel with spirit!. Beaitiful garden, geat breakfasts, helpful staff, super location. Only the double room we stayied had no window but surprisingly it was fresh inside. Would stay there again!


94%

Lovely double room, really nice staff would couldn't do enough, excellent day trips. Maybe not the best place to meet people as it has 10pm curfew, but then it is all about the trekking. Lencois lovely wild west feeling town too with good range of restaurants. If you are in Salvador visit. Scenery is stunning on the treks.




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