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HI Hostel Chapada - Lencois Reviews

Rua Urbano Duarte 121, Chapada Diamantina, Chapada Diamantina, Brazil

Reviews & Ratings Explained

94%

Rating
178 Total Reviews
  • 93%Value For Money
  • 94%Security
  • 96%Location
  • 92%Staff
  • 92%Atmosphere
  • 97%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Very good location in Lencois. and very clean and well kept. Breakfast is very good but only served for a short time until 9am. big negatives are some of the staff and not friendly at all, and not willing to help with information on any trips/treks that are free or do not run though their expensive tour agency. And the place seems to run purely on rules, signs every where what you can and can't do, what they don't provide ect.


94%

Really enjoyed our time here . Staff were really helpful when booking tours !

  • 10th Aug 2015
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 18-24
  • (1 review)


94%

A great hostel!! Spacious rooms, clean bathrooms, large social areas, comfortable beds, and amazing staff. They go out of their way to help you with whatever you need, it seems nothing is too much to ask from them. They even posted something to me when I left it behind in the hostel. Also...they have the best breakfast of any hostel I´ve stayed in in SA. Would definitely recommend!

  • 15th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


100%

Stay here! Great staff who went above and beyond to make sure I had everything I needed to get there and to my next destination. I'd definitely recommend this hostel. Clean, good breakfast, with a nice relaxing atmosphere. I stayed as a solo traveler, and both travelers and staff were really friendly. You can organize day trips or longer hikes right from the front desk, the night before. If you're worried about finding the place, email them to see if someone can meet you at the bus station.


100%

Had a great time while my stay.

  • 28th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


89%

Nice Place, the lady who cooks the breakfast is lovely, the breakfast is also very nice, I had no problem with the hostel, and i Would stay there again


91%

Nice hostel in a quiet street not far from the bars and restaurants. Nice staff and great breakfast. Can book all the various tours from here. Would stay again.


97%

It's really hard to find a bad thing about this hostel! I just can't! Amazing staff, clean beds and bathrooms, peaceful atmosphere & delicious breakfasts (just loved those jellies)! I surely recommend it to you all, guys. Nice job, Juan!

Owner Comment (Hide)
Thank you Rhaissa for your rating. It is our pleasure to take good care of our clientes. We appreciate your kind words and take them as fuel to our daily taks and dedication to satisfy our guests. We hope you come back soon. Obrigado, Juan

86%

Very well located, very good breakfast. The personal its very attentive and they help on organizing the excurtions. I would definitely reccomend this place.

Owner Comment (Hide)
Dear Catalina, many thanks for your rating. We are happy you enjoyed our services. The entire Hostel Staff takes pride on their dedication to our guests, thus cleaning, securing and breakfast are definitely well done . Tending to our clients need as far as organizing excursions and trekking is another daily routine that we enjoy very much. Obrigado and volte sempre!

100%

Would definitely recommend people stay here! The facilities were great, the staff were so friendly and helpful and went out of their way to help is and make us feel at home. The trips into the chapada were good value for money and a great experience! When staying there we felt like we were visiting friends or family, I would highly reccomend staying here. Thank you got a great time in lencois & the chapada!! Gina and Savina

  • 15th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Gina, we appreciate your kind words. Know that your presence here with us made a difference in our experience. YOur positive energy was felt and enriches all of our staff members. Your testimonial shall serve to enlight other travelers when choosing where to saty in Lencois and we hope to host most of them! We trully expect to see you again. Many thanks, Claudia

100%

Excellent hostel, good helfpul staff, booked tours with in house tour company which were also very good. Great breakfast

Owner Comment (Hide)
Dear Brian, we feel fortunate that you have chosen HI Hostel Chapada to stay in Lencois. Your presence fills us with pride. We know there are quite a few other means of accommodation in Lencois and it is our understanding that clients become more demanding each day. Thus, we perform daily tasks with a lot of care and love, for this makes the difference and set us as the best hostel in town. Many thanks,

89%

My stay at this hostel was great. I'm not really a hostel person, but this time decided to save some money and give it a go. Hi hostel Chapada felt more like pousada. It had a beautiful garden with hammocks. It just felt truly Brazilian experience. The place was very clean and well looked after. But the best thing about tis hostel is breakfast: great variety of food and absolutely delicious.

Owner Comment (Hide)
Dear guest, we are happy you enjoyed your experience here at HI HosteL Chapada. You are right, this is our home and we love taking good care of our clients, as family members. Preparing breakfast is one of our favorite tasks in the morning. In fact entire Hostel staff enjoys it too. Because satisfying our clients is a goal, cleaning with zeal is mandatory everyday 365/days a year. We appreciate your kind words and hope you come back. Best vibes from Chapada, Juan

100%

Nice surprise, spotless bathrooms, delicious breakfast, attentive staff. Feels like home.

  • 12th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, thank you for your reviews. We appreciate your taking the time to rate our services and hope you come back soon. Best vibes from Chapada Diamantina, Juan



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