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HI Hostel Chapada - Lencois Reviews

Rua Urbano Duarte 121, Chapada Diamantina, Chapada Diamantina, Brazil

Reviews & Ratings Explained

90%

Rating
144 Total Reviews
  • 85%Value For Money
  • 93%Security
  • 93%Location
  • 89%Staff
  • 87%Atmosphere
  • 93%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

the hostel is very clean (they even make your bed everyday), the breakfast is exceptional, staff is always friendly and helpful (especially Juan - the owner - was a great help concerning my further travel plans). i couldn`t have wished for a better place to stay!!!! unfortunately staff members only speak portuguese. but even with my limited portuguese i was completely able to conmunicate all important details.


100%

Very friendly environment, welcoming and comfortable from the moment they meet you at the bus. They were very accommodating with regards to breakfast and always provide reliable information. Hostels seems to be quite unpredictable in Brazil but you're safe with Hi Hostels.


63%

The Breakfast ist amazing! But the Staff could be better, no one speaks proper english or even to understand what you mean/want in the first place. The cleaning staff looks very grumpy the whole day, even if you smile to them. And they stress you at check-out day. Reminiding you to check out when you have still 30 Minutes left and again when there are still 15 Minutes left. Feels like getting kicked-out. Rooms are ok.

Owner Comment (Hide)
Thank you for your rating. We are happy you got the best out of our property. YOu arrived before check in time and left after check out time without paying one dime for such convenience, all on our generosity. In the interior of Bahia we do the best to teach English to our staff. You found rooms, bathrooms, garden and common areas clean at all times. And yes, you certainly got the best out of our buffet breakfast, non-stop eating for 90 minutes. That was amazing! Obrigado!

97%

A hostel with spirit!. Beaitiful garden, geat breakfasts, helpful staff, super location. Only the double room we stayied had no window but surprisingly it was fresh inside. Would stay there again!


94%

Lovely double room, really nice staff would couldn't do enough, excellent day trips. Maybe not the best place to meet people as it has 10pm curfew, but then it is all about the trekking. Lencois lovely wild west feeling town too with good range of restaurants. If you are in Salvador visit. Scenery is stunning on the treks.


100%

The breakfast was amazing and was the highlight of the day. Everything was homemade and well prepared. The staff did their best in accommodating us and had great tours available. Loved staying there.

Owner Comment (Hide)
Thank you so much Eric for staying with us. We appreciate your kindness and hope to see you back here one day. YOur words are fuel to our staff, htey are an incentive to keep up with the hard work. Obrigado! Juan

100%

Enjoyed my stay here. This was my second time at this property. Well organized, clean and friendly. Will recommend.

Owner Comment (Hide)
Hello John, we appreciate your high rating. We understand you could have chosen another place to stay, but you chose us and makes all of us proud. Please keep coming back for more adventures. Obrigado, Juan

97%

The tours were great: The guide for route one could speak good english, but he did not know many historic facts. You can say he just drove us to the sights. Tour guide for route 2 could tell us some facts about flowers for example. He could not speak english, but it was ok because we knew that and we had some girls in our group that could translate for us.

Owner Comment (Hide)
Thank you for your rating and for choosing HI Hostel Chapada to stay in Lençóis. We are glad you approved our services and highly rated us. YOur remarks regarding the guide, will be forwarded to the TOUR AGENCY you chose to book your tours with and we will look into it so that agency ensures that will not happen again. Obrigado.

91%

Excellent and very well-kept facilitiesv, but too many rules and extra payments (early/late check-out, use of showers after check-out, etc.) are a bit annoying.

Owner Comment (Hide)
Thank you John for rating our services. Most people appreciate our well-organized and neat property. Rules are meant to ensure an orderly and harmonious place for all, despite the fact that rooms and common areas are shared by unrelated people of all genders, ages, nationality, and cultures. For our client's convenience, our rates are MINIMUM and contain NO FAT to allow extra freebies besides what we already offer FREE: plentiful breakfast (voted best in region), WiFi, laundry, local map, safes

91%

This place I felt was a grea example of what should be expected of hostels. It had a decent location in town, laundry services were across the street, wifi available, good breakfast in the morning, full kitchen for travelers, staff was very nice

Owner Comment (Hide)
Dear Richard, we are here to take good care of our guests, and we do it 365 days per year with a lot of passion. Therefore, your words are fuel to all our staff. Many thaks for choosing HI HOstel Chapada in Lencois, we hope you come back. Obrigado.

100%

This was an amazing hostel experience. I stayed in a private room with my girlfriend and it was perfect. The room was clean, breakfast delicious, and staff was nice (especially Del). We loved the atmosphere there as well.

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you Jason for your kindness, it was our pleasure to have you folks with us. We were glad to be able to extend your stay. We appreciate your testimonial and hope you come back. Best regards, DeL

91%

Very nice place to stay. If you love hiking and climbing and other outdoors activities than Chapada diamantina is the place for you. Not all the staff speaks English so Spanish or Portuguese is helpful. Also if you want to do yours they set them up for you but the tours in town are sometimes better prices.

Owner Comment (Hide)
Thank you Megan for your kindness. We are glad you enjoyed our buffet breakfast, tidiness and neat procedures. We wish you had had enough time to do some trekking or tour around the park, you would have found out we offer the best services for the lowest rates in town. Please come back to enjoy yourself doing some hiking and to discover amazing waterfalls. Best vibes from Chapada, Christian

86%

This is a nice place in a good location, with friendly and helpful staff.

Owner Comment (Hide)
Thank you Daniela, we hope you have a wonderful time along your journey in Brazil.



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