HI Manaus Reviews

Its a fine hostel to stay for 1 night while looking for which amazon tour you want to do. Showers arent the cleanest and I'm not sure but there might be bed bugs (I got more bits there then during my entire stay in the amazon despite using repellant). In terms of security the street it is located on can feel a little dodgy at night and if you stay in the cheapest accommodation there are no keys for the room so the door is always open. While they have lockers under the bed you need your own lock

I picked this Hostel because it was Australian owned - i expected a certain level of cleaningness & service. But i was very dissapointed with the whole level of service, but specially so with the cleaning. I had private room #7 and toilets opposite to my room were appauling - although cleaning lady serviced it every day but did not clean it. There is mould and a build up of soap residue of months on the walls. I have the photos to show it. + there are bld repiars going on various places inside.

Not well organised especially when a shift changes. Arrangements made with day staff are not correctly transferred to night staff, forcing to wait until the next day when the same day staff member returns. This is not efficient to travellers who are short on time.

The positive aspect of this hostel was the security and the service of storing yours bags securely at no extra cost. On arrival you are asked for a $R 20 deposit for linen - this is not mentioned prior to arrival nor was the cat resident! The bedroom floor and shower rooms are filthy. The breakfast is ok. The staff seem very disorganised - there was no record of our booking on their systems. Their English is not very good. Wi-fi connection is very poor. A very mediocre hostel.

The hostel is currently undergoing building work in the central part of the hostel. This is very loud and intrusive. The staff are not always helpful and there seemed to be frequent room booking problems. The private rooms are a good size but the shared bathroom seemed to be with most of the hostel. The breakfast is good but you need to be there early or the food had finished. It is a good location walking distance to the major sights and a good price.

Staff did not speak english or did not care at all about the problems. The room that we were going to stay in was already taken so we had to stay in a room that had been peinted the same day (chemical smell). We went to breakfast 20 min before it stopped : we had almost nothing to eat. Only one computer that is never free.

Had a good stay there, pretty basic but good enough. Showers are regularly cleaned. AC was pretty cold in both rooms I stayed in. Breakfast was also ok

Usually a good hostel with a very relaxed atmosphere but we had to wait from 14:00 to 19:00 to get our 2 weeks in front booked room cleaned. That was indiscussable We just came out of the jungle, it was a hot and sweaty day and we really needed an hour of separation and a bed to calm down. We had to speak 3 times with a girl of the stuff and another two times to the manager until something happened after 5 hours. But the location itself is great;nice breakfast place and a big terrace on the roof

The breakfast was really poor, the room (a privet one) was really plane (at the beginning there was no curtain for the window through which everyone in the hostel could see in-but we got it later) and it only had one really small closet. About the stuff-they have a lot of people coming in and out of the hostel so any time you want to ask them something it really feels like you're bothering them (but you do get the answer in the end!)... and some of them don't really speak English...