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Harbin Russia International Youth Hostel Reviews

No.21 Gong Bu Street, Daoli District, Harbin, China

Reviews & Ratings Explained

71%

Rating
157 Total Reviews
  • 72%Value For Money
  • 71%Security
  • 82%Location
  • 66%Staff
  • 68%Atmosphere
  • 70%Cleanliness
  • 65%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Loved how cheery and helpful the staff was! Very nice, eager to help. Rooms are fine. Bathrooms were bare minimum (which suited me just fine), although the water wasn't always running.


63%

Hostel is about a 10 minute walk from the main pedestrian street and close to bus stops that go to the ice festival and the airport. The staff were knowledeable about how to get where. They do offer free transportation to the ice festival, however if you have a student card it is about half the price to do on own. The hostel was not very clean - the bathrooms were dirty and they do not provide toilet paper. I got bitten by SOMETHING overnight while I was there, but found no evidence of bed bugs.


57%

I came with 5 friends. We were split into 1 triple room and 2 double rooms. All of our rooms smelled disgusting and the bathrooms even worse. Our bathrooms did not include any handsoap. Our mattresses were uncomfortable as well with springs digging into our backs. One of the reasons we picked the hostel was the free shuttle to the ice park and it ended up being full. There was a lot of water damage in my room on the floors and ceiling. Staff were unhelpful. I would not stay here again.

  • 15th Feb 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Actually,at our lobby we have a shelf,There are bath, shampoo, soap,and toothbrush over there,take it by yourself . about the staff we will correct them,we will have some training after the winnter.

60%

This hostel is in a great location but the overall experience in the hostel was poor. The staff don't know anything about the local area (restaurants, how to get places, taxi prices or local transport) The hostel doesn't have a functioning kitchen even though in the rooms it says there is a self catering kitchen. The rooms are basic and in our room there was damp that caused part of the ceiling plaster to fall in leaving our things wet. The bathrooms don't even have soap or paper. Not good value


71%

สะดวกในการเดินไปถนนคนเดินหรือสถานที่อื่นๆ พนักงานก็โอเค ราคาพอเหมาะ ในห้องไม่มีล็อกเกอร์ให้ ระบบรักษาความปลอดภัยเยี่ยม มีกล้องวงจรปิด


63%

Apart from the one lady who checked me in, the staff were pretty indifferent and unhelpful, to the point that one guy could not even be bothered to grunt a greeting when I approached the reception desk. I also had problems in getting assistance with airport transfers. In general, I felt they couldn't really be bothered with pesky guests!

Owner Comment (Hide)
About employees ,We will improve this problem , the hostel will have some training after the winnter.

57%

The pics in this site are much nicer than the place itself, didn't like the girl in the reception. Wouldn't stay there again.


63%

The evening staff was helpful, but the morning staff was showing a lack of English knowledge and friendliness. Moreover the common room is very small and not so cosy! The best thing was the heaten floor!!

Owner Comment (Hide)
employees ,We will improve this problem ,the morning girl is a new employee ,but she speak russian petty good, english is not very well than russian. about the english hostel will have some training after the winnter.

74%

This hostel was pretty good. The showers had no pressure and the staff weren't particularly knowledgable about things to do around Harbin. But the atmosphere was great and met a few great people. The lounging area is great too to stay out the cold!


54%

This hostel is very basic. It doesn't even provide secure lockers in the dorm rooms. There is only 3 showers for the entire hostel (dorms). No bar or restaurant and while most staff were friendly and helpful some were very unwelcoming. The hostel served while during my stay but i would not stay here again.

  • 24th Jan 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
there are two groups lockers at our hostel,one of them is at the lobby,and another is at the first corridor,for security ,in the upper part of it,we are have monitors。 3 showers is enough for our dorm,i think。 our hostel does not bar or food for available ,but a lot of restaurant near our hostel。

60%

Some very appalling staff that wouldn't even help book a taxi to the airport, or tell us somewhere good to eat nearby (after sitting on a train we didn't want to be exploring for an eatery at 9pm when its -20 outside). Very warm rooms with underfloor heating but the bathroom stank in our room, and it wasn't cleaned in the 4 days we stayed there. Also had to ask for toilet paper. Good location, not too far from the main road and a good local breakfast place.


66%

The private rooms had smelly bathroom, we had to open the window during the winter time to air out the room. It was spacier compare to the dorms. The lounge area had chairs and tv, nothing much, kitchen was not open, public bathroom on the first floor was dirty. Third floor had cleaner public bathrooms. Dorms are so small, there is about three feet of space between the beds. They have boots for sale, and green communist coats to rent.


74%

Good location, youth hostel at the expected level for this type of accomodation. If they can propose a breakfast, it would be great !


71%

Stayed in a private ensuite bedroom, room was cramped but the heated floors were great! Warm and cosy even though it was so cold outside. The bed was a bit springy and wasn't too comfortable. The thing that bothered us the most was the smell coming from the bathroom, but that's just Chinese plumbing for you. The location of the hostel was great! 15 min walk to Central Street every day and there were a lot of info for public transportation.


74%

They don not serve any food there, but luckly there are some pretty delicous barbeque restaurants near by.

  • 28th Dec 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)




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