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Heart of Gold Hostel Reviews

Johannisstr. 11, Berlin, Germany

Reviews & Ratings Explained

84%

Rating
2284 Total Reviews
  • 87%Value For Money
  • 82%Security
  • 91%Location
  • 85%Staff
  • 84%Atmosphere
  • 83%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Great location and value for money. Staff are friendly and the facilities are really clean. Not always the most social place, but you can definitely make your own fun while there. My only complaint was how few lockers were in the mega dorm compared to beds, but they do have spare ones in other locations for use!


71%

The location is really good, easy to connect to s-bahn, u-bahn, trams and busses. I think the bar and the beargarden deserves a plus. But I think not allowing to bring your own alcohol is pretty cheap. In the room I was staying in (8 bed dorm) there was black mold in the corner and a big spot in the ceiling from probably moisture. The bathroom was pretty okay though.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Male, 18-24
  • (1 review)


71%

The good: location cannot be better-next to U&S Bahn stations, easy to transfer from anything that stops at Friedrichstrausse. Furthermore the atmosphere is very young and back-packer friendly. The bad: the service / professionalism can fluctuate a lot depending on the day, which I guess kind of goes with the backpacker vibe. Breakfast cutlery might be clean one day and have chunks of food the next. Bathrooms is also average/poor. And no wifi in rooms and awful wifi in the lobby.


91%

Such a cool hostel, really good atmosphere. You feel so safe.

  • 14th Jul 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Mixed Group, 18-24
  • (1 review)


89%

It is a great place to meet people, there is a bar so you can drink in there, is not expensive but either way you can get drinks in the local store. The location is great, you can walk anywhere plus th street is really quite. Is still think is expensive.


94%

Another awesome Berlin hostel. Clean, very centrally located and great crowd.

  • 12th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


86%

Greatttt location. Crappy wifi and really bad bathroom cleanliness but the rooms were good and the lounge was awesome


97%

A very good hostel!!


100%

My favourite hostel in my favourite city. Staff great, atmosphere unlike any other hostel, you can't not make friends here. Stay in the 50 bed dorm!!


89%

Very central location near to public transport and within walking distance of many of Berlin's landmarks including Checkpoint Charlie and Brandenburg Gate. Friendly and helpful staff with great English. I also arrived at around midnight because my flight was delayed and that was no problem. Very relaxed stay all in all with no curfew. Only slightlynegative notes I would have is that the breakfast finishes too early and it's very bright in the 50 bed dorm when you're trying to sleep during theday

  • 7th Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Mixed Group, 18-24
  • (1 review)


83%

Cool hostel. Decent bar area. 50 man dorm was great, different rooms and plenty of showers and bathrooms etc.


97%

Can't say enough good things about this place! Amazing location literally in the center of Berlin right next to a train station that can send you in any direction you like. Excellent atmosphere, great reception/bar area with a pool table (cheap beer). Friendliest staff of any hostel I stayed at, clean rooms/beds, clean bathrooms, great showers. Absolutely loved my time at the Heart of Gold and would highly recommend it to anyone!


60%

Well, firstly, my room smelled really musty the entire time I was there. Secondly, I could see built up scum in the girls' shower, so cleaning should become a higher priority. Inclusively, there were far more men's restrooms than there were women's restrooms, almost a 2:1 ratio, actually- at least on the 2nd floor. Thirdly, it is impossibly rowdy, especially in the evening, which I know is not the establishment's fault, but they could try to regulate better. Location is good, staff is nice.


77%

The location is really good! It's licated in the center of the city. Also, there's a big screen in the bar so everyone is able to enjoy watching soccer matches :)


66%

Some cons first, the wifi was terrible, and the toilets could have been way more cleaner - the shower and toilet were a combined room (1 of each seperately in a room), which made it difficult if you needed to use the bathroom and someome was showering. Pros, Location was right in the heart of mitte and easy to get to all the sights, although the good bar area was about a 15min drive near east side gallery berlin wall. Could hire bikes from hostel. Security was very good.

  • 30th Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 25-30
  • (1 review)


94%

Wifi issue...pretty much didnt work..

  • 30th Jun 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)


91%

Wifi is terrible!!!! It's does not work most of the time and it's only available in the lobby. They shouldn't claim they have wifi if it does not work.


89%

Really like the hostel, good atmosphere, friendly staff, brilliant facilities. We waited for 15 minutes to check in, though, because there are not enough staff working at once. They're either at reception or serving at the bar so you're in for a long wait. Everything else was brilliant. I particularly liked when the cleaners played The Doors whilst cleaning the rooms. That was probably the highlight :) And when someone played the Bob Dylan collection at breakfast. Beautiful.


80%

Frustrating wifi


69%

I stayed in the mega-dorm and there was not enough lockers for sure and the lockers were really lousy (hard to open, locks could break easily). The shower was clean, tap was broken but fixed within a day. Location was great, as close by to Friedrichstrasse and easy to get to main sites by undergrand, tram and s-bahn. Staff was friendly. Coffee/Tea available for free all day long which is a plus.


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