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Heart of Gold Hostel Reviews

Johannisstr. 11, Berlin, Germany

Reviews & Ratings Explained


2342 Total Reviews
  • 85%Value For Money
  • 81%Security
  • 91%Location
  • 83%Staff
  • 84%Atmosphere
  • 83%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Msybe is a big modern hostel in the world


It vould be better if room 411 was closed by a door like all the other rooms, for noise and security reasons. Also it would be much better to have wifi in the rooms. Also maybe more frequent cleaning of the bathrooms? Other than that really nice hostel, lovely staff

  • 1st Jun 2014
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Female, 25-30
  • (1 review)


I definitely would not stay here again. The wifi only works in the lobby and over half the time you couldn't connect anyways. The toilet paper was out in one bathroom and didn't get replaced the entire time I was there. The staff were not friendly or helpful. The majority of the people staying here were 18 yr old German guys, so not very easy to meet anyone unless you speak German.


This is a great place to stay. The location is very convenient for the sights and there are restaurants nearby. The atmosphere in the hostel is great, the rooms and facilities are a good too. Overall, a great place to stay!


This is a nice hostel with a nice atmosphere and good location. The people who work there also seem nice. Only thing I didn't like is that the drapes in the room were almost see-through, so it was not great for sleeping in during summer. Also the breakfast didn't seem all that great so I decided to skip it

  • 20th May 2014
  • Novice Nomad
  • Anonymous
  • Iceland
  • Male, 25-30
  • (1 review)


Loved this hostel. Great social area and good drink specials at the bar. safe location and good security. BUT my friend's camera was stolen from our locked locker. Make sure your locker cannot be opened when you turn your lock sideways and slide the lever. the staff handled it well and assisted her with the police report. otherwise, it was a great stay and we met a lot of friends here


The hostel is good, almost perfect but someone stole a bag ! So if you go there just be really careful 'cause I wasn't the first time ! Except that it's a good hostel, we were in the 50 bedrooms but it was good ! The ambiance is good (we were there during the football match between Bayern and Dortmund ! )


The hostel is in a great location and has a great bar, but don't expect to keep all your stuff if you stay here. We stayed in the 50 bed dorm and there aren't enough lockers for everyone so we had to make do. Three people had items stolen while they were in the dorm and someone rifled through my clothes but found nothing worth stealing. When we notified staff they shrugged and said there was nothing they could do. Highly disappointing.


It is a major problem for travelers that internet / phone access in this hostel in completely unavailable. As soon as you enter, you will lose phone reception and 3G on your phone due to the construction of the building. To remedy this problem, the hostel should supply functioning wifi. The wifi becomes overtaxed as soon as a few people use it,so expect to spend the evening at the bar trying to connect if you need to make onward reservations. Otherwise,the hostel is amazing:friendly,clean,modern


WIFI DOESNT WORK ever. Seriously. If more than 10 people are connected you won't get reception. The atmosphere was super lame. No comfortable common area and no board games or activities unless you want to pay for the pool table. The washrooms are filthy make sure you have flip flops. Staff if super forgettable and not very helpful. The up side is that it is in a good location. Avoid if you can.


Great if you are just looking for a place to crash wih good bathrooms and a bar. The mega dorm was packed but we still got a good night sleep and the location is really close to the S-Bahn. Good value in Berlin but wouldnt recommend the big dorms for first time travellers or people without good locks for their stuff.


The stay at the Heart of Gold Hostel was really good, eventhough it was only one night, the staff was very friendly and helpfull. The room was clean and you were provided with locks if you forgot one. The location of the hostel is just awesome, only a short walk to the U-Bahn and S-Bahn and not even 10 minutes from the central station. One of the main food street with bars and restaurands is just a short walk away! next time again!


Awesome hostel! Great value for money!!


I'd not recommend this hostel if you need a rest. But for partying and meeting new people it's quite good. There is a lounge with computers and a bar where you can hang out and the reception is also in that room. Since it also seems to be a good spot for group travelling, you might have to wait some time to talk to someone at the reception. The rooms are pretty empty, there are no facilities except for a locker and you have to put clean sheet on your bed (provided) by yourself.


Very nice Hostel, I would definitly recomend it. Is big, modern, suuuper clean. Nice atmosphere, has a coll bar in the reception. And the location is pretty good. The breakfast you pay it besides (4 euros) but it worth it)


SUPER good place for money. Very big and clean. Looks like a hotel with its services and facilities. And very cheap. I loved it. The lounge hall was just great: music, pull table, free coffee and tea, washing maschine, iron, etc. Just great.


A good location near the heart of the city and a decent (and cheap) bar on the ground floor. No lockers in some of the rooms, and no wifi in any of them - you need to come down to the bar for both. Wifi is pretty slow, but places with faster wifi can be found all around. I liked the subtle HGttG theme. All in all, quite good.


Great hostel but Anastasia from housekeeping never smiled at me once , if only she had a heart of gold then it would be perfect.


I had a good time here, the bar is a nice social area, the dorms are clean and comfortable, also the staff were very helpful and informative.


Great price, great location and amazing atmosphere. The staff was helpful and fun. Without a doubt I will return next time I am in Berlin

  • 17th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

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