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Hostel Casa Kankuamu Reviews

Calle 7 1B-71, Taganga, Colombia

Reviews & Ratings Explained

70%

Rating
12 Total Reviews
  • 67%Value For Money
  • 73%Security
  • 67%Location
  • 63%Staff
  • 63%Atmosphere
  • 80%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

We had a nice stay in Casa Kankuamu. The chill-out area with the hammocks is just great. The hostel is really clean. It's a bit away from the main street, but it's a small town, so it is still relatively close to everything. The staff made us feel comfortable throughout our stay. Great wi-fi, which is a bonus.

Owner Comment (Hide)
Thank you very much for your stay and comments, thery help us have a better service. Have a nice trip!

49%

We were told to pay as soon as we left the bags in the room for the two nights we were going to stay, showing a lack of trust and homeliness. High price for the low services offered. Difficult location (there is an error as it should read Calle 7 instead of Carrera 7). We asked to have our laundry done and they were charging us far more than any other place I asked. I even had to haggle the price and the clothes were given to me unfolded and creased. They shut the water after 11pm. Mmmh...

Owner Comment (Hide)
We feel very sorry for your bad experiencie. This is new hostel, and some of our procedures and staff are in process of improvement. There was a mistake with the laundry service, in fact it is inttended to be self service. We have water tanks to prevent the failure of public water service, that was the case at that time of the night we did not notice. Now we are working on a procedure to know al the time if the water service and water tanks are working right. Thanks a lot for your time and comments, this help us to improve.

20%

it did not exist!!! there is no hostel. we asked 5 taxi drivers in taganga, who in turn radioed their base, there is no address. We asked 3 shop owners and 2 locals, there is no hostel, there is no address of this hostel, it does not exist. In such a small village if that many locals tell you there is no address, then there is no address. I feel ripped off that i lost my deposit

  • 15 Jan 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Our hostel is relatively new, so many people at the town does not know our location yet. We did place some posters on the streets of the town close to the church and a laudry service to help find us better. We will contact you in order to give you a full refund of your deposit.

97%

such a great little hostel in a town where they are hard to find (good ones...). everything is spotless in this little renovated house, the staff are super nice and help anyway they can. could not possibly fault this place for anything, was such a disapointment when they couldnt fit us in when we got back from tayrona, as we were definitely looking forward to staying there again. thanks a lot.

Owner Comment (Hide)
Thank you very much for your time. We hope to have you or your friends again at our hostel.

100%

Me senti muy comoda en el espacio, Dn Jaime y Leo quienes estaban atentos a cualquier necesidad de los hospedados, son seres humanos muy amables.

  • 28 Dec 2012
  • Novice Nomad
  • Anonymous
  • Colombia
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Nos alegramos que todo haya salido bien en su estadía. Le agradecemos mucho por su tiempo.



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