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Hostel Helvetia Reviews

Sewerynow 7, Warsaw, Poland

Reviews & Ratings Explained

89%

Rating
978 Total Reviews
  • 90%Value For Money
  • 92%Security
  • 94%Location
  • 91%Staff
  • 83%Atmosphere
  • 87%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Made a booking at Helvetia through hostel world a couple of hours before I was arriving there. Upon arrival the reception staff told me that they had overbooked and that instead of being in the dorm they had me in a private room. I ended up sleeping in past checkout and the cleaning lady was very nice and accommodating, and even let me eat before I left despite being so late!

  • 7th Nov 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


94%

would be great if has more toilet. strong wifi, great location, helpful staff.


97%

The hostel was very nice. I enjoyed staying there. I just wish that the doors to the rooms automatically locked when you leave. Otherwise the security is really good, the door to get into the building has a passcode that changes everyday.


94%

only 3 toilets, may not be enough for peak season. strong wifi all over whole hostel. big locker. great location, walkin distance to everything. staffs are all very friendly and helpful.


94%

This hostel was absolutely wonderful! Although it was tucked away in a side street, it was clearly marked and very easy to get into. The staff were very friendly and always ready to help you in anyway possible whether it was to mark something out on a map for you or to recommend a good place to eat. The only downside is the common room closes at one to prep for the free continental breakfast. The beds are super comfortable and there is a lot of room to get about. I would absolutely recommend it!


94%

This was a very nice hostel. The rooms were clean and comfortable and the staff were very helpful. Excellent location right near Nowy Świat street. The only, very minor, nitpick I had was that there wasn't any dry place to put your clothes in the shower room. But overall lovely place.


97%

Located in the heart of Warsaw, near the University, the hostel is a perfect place for sightseeing the city and exploring it's night life. The stuff is friendly, common room cosy and the rooms and common bathrooms are clean. Nice place to stay.


91%

Some of the things in need of repair :)


100%

The nicest and kindest receptionist I have never known! I really suggest this hostel

  • 19th Sep 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 18-24
  • (1 review)


94%

I loved it. Wonderful staff and very clean.

  • 10th Sep 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 41+
  • (1 review)


86%

The staff was friendly and helpfull. Nice place to stay in Warsaw.


86%

I like it. The staff is very friendly and you feel welcome. Also the location is very good. The sanitary facilities can be improved though, there are always problems with showers and the toilets and filthy sometimes.


83%

The location is good and the value for money is great. Maybe if you want to make party in Warsaw, this Hostel is most recommandable. There were bachlors farewells and some strange guys, who were drinking a lot of beer. They occupied the common room, which was not so pleasant. But this depends of course on the guests. The kitchen is all right, You can even cook. So all in all it's a good place to explore Warsaw.


89%

It is a good location. Not far from the old town. The staff are friendly.The atmosphere is good


80%

We had read reviews of 2 staff in particular who were claimed to not be accommodating. We met them both and we did not share this experience - they were very helpful and accommodating to our needs. We stayed in a private room which had nice decor and nice photos. Basic breakfast was good and free. Only complaint was the bathrooms - we only stayed 1 night but in this time I only managed to find 1 toilet that smelt rather. Would stay again.


83%

Good location, clean, decent sized room. I liked my stay overall. My two recommendations for improvement: encourage staff to be a bit more helpful/friendly (the person who checked me in basically handed me a map and said "what else do you want?' and add some fruit/yogurt/something to "breakfast," aka some toast. Or just dont offer breakfast! Otherwise, a good place to stay.

Owner Comment (Hide)
I'm sorry that you felt so. Each of our receptionists have full knowledge of Warsaw and all tourist attractions. Our staff is always happy to help our guest. Thanks for the breakfast suggestions. Hope to see you again!

100%

Had an amazing time here! The bathroom facilities were excellent - several showers, no line and always clean. The staff was friendly and helpful and there was a locker where we could but our luggage the day we left

  • 5th Aug 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Cheers ! Hope to see you again :)

89%

It was so good. We have a really nice stay in Poland in this hostel, the atmosphere and the personal are good. It has kitchen so for us was a ver good point, we saved money cooking food instead of buy it directly. I recommend it.

Owner Comment (Hide)
Thanky you for the comment :)

77%

Hot in the rooms, but overall a decent place to stay. The rasta man receptionist who checked us in wasn't very friendly or informative but the others were good.

Owner Comment (Hide)
Thanks for your rate! Yes, it was hooot in Warsaw. I'm sorry if you didn't find Matt friendly enough. It's probably because of the heat, because he's a decent person ;)

94%

Great place, would definitely recommend staying here, they even made sure a parcel I needed couriering home was correctly sent, AND they looked after my luggage for a couple of days when I had to visit another city...... Only downside is having to pay for internet access on the hostel computers.....bring your own tablets, they have free wifi!!!!

Owner Comment (Hide)
Cheers! We are glad that we could help you in your trip! Hope to see you again :)

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