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Hostelling International - San Diego Downtown Reviews

521 Market St, CA 92101, San Diego, USA

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Hostelling International - San Diego Downtown

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83%

The staff all the time tryin to do their best and so lovely and friendly...no idea about their salary but they should get double for their interest and being helpful...

  • Novice Nomad
  • 06 Feb 2012
  • Anonymous
  • Turkey
  • Female 18-24
  • (1 review)


90%

I stayed one night at the Downtown HI offering, and really enjoyed myself. I met several very friendly people who I continued to travel with to our next destination. The noise is quite noticeable at the location, but the rooms are nice, and the building offers a myriad of nooks and crannies to chill out in. There is a nice open space (courtyard) on the second floor that provides some natural connection and serenity from the urban noise that surround the hostel.

Owner Comment (Show)
Glad to hear that you enjoyed your stay with us, and managed to find a serene moment or two in our courtyard. We hope to see you again soon! -HI San Diego Downtown

90%

The hostel had a smell of "old" or dust. I guess it's part of the character of the building...The temperature was a bit too warm. One shower wasn't working (by room # 325). And breakfast was...out 15 minutes only after breakfast time started. Overall, excellent location. Parking is a hassle but the staff was very knowledgeable to show us where to park for free. I liked the fact that there were not only dorms but private rooms as well. I would use the hostel again.

Owner Comment (Show)
Thank you for the great review. It is true, our building is over 100 years old, so it doesn't quite have that "New Hostel" scent. In terms of the temperature, our heating system is quite old as well, so some rooms get hotter than others. Thank you for alerting us to the shower issue, we will fix that straight away. Please alert us to in while you are in house next time, as we always attempt to fix issues immediately. The breakfast does go quickly, but we always have more. I would imagine our breakfast attendant was just super busy on that particular morning. Great insights and candidness, we truly appreciate you helping us to get better. Thank you for your business. -HI San Diego Downtown

86%

Great beds and really friendly staff which was great. Internet was very poor and the bathrooms weren't the best but the location was smack in the middle of the Gas Lamp. Would definitely stay here again!

  • Novice Nomad
  • 16 Oct 2011
  • Anonymous
  • England
  • Female 18-24
  • (4 reviews)

Owner Comment (Show)
Thanks for the comments. We are working to improve the wifi speed, and should have a new internet line by the end of November. The bathrooms will also be getting a face lift within the next few months. Thanks again! -HI San Diego Downtown

90%

We were very impressed with the friendliness and helpfulness of the staff and volunteers at this hostel. We will gladly recommend it to friends.

  • Novice Nomad
  • 26 Sep 2011
  • Anonymous
  • Australia
  • Couple 41+
  • (1 review)

Owner Comment (Show)
Wonderful to hear! Thank you so much for the kind words, and your business. -HI San Diego Downtown

86%

Great location, safe, clean and cheap. I cant imagine you would dissapointed!

Owner Comment (Show)
Thanks, we appreciate all the kind words. -HI San Diego Downtown

83%

The staff was excellent. They were eager to help without making much fuss. It was easy to interact with them. There was only one small glitch. They can advertise that in case of full occupancy, they can only give room after 1:30 pm. This will be of great help. Otherwise services were excellent, cleanliness was very good.

  • Novice Nomad
  • 23 Aug 2011
  • Anonymous
  • Singapore
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Thank you for the wonderful comments. Our normal check-in is advertised at 3pm, but we do try to get our rooms clean and ready before then. -HI San Diego Downtown

73%

This is a really nice hostel in an excellent location, however our room was facing the main street which was very noisy until about 3am every night, which made it quite hard to get any sleep. It's a really good place to meet other travellers, especially if you're travelling alone. Also the little extras like hot chocolate and coffee available all day were brilliant. Staff were really friendly and helpful. Being an HI you know it's going to be well organised and great value for money.

  • Novice Nomad
  • 13 Aug 2011
  • Anonymous
  • South Africa
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Thank you so much for the wonderful review. We are currently looking for better ways to solve our noise issue, so hopefully by next time it will be whisper quiet. -HI San Diego Downtown

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all San Diego Hostels
  • 85%

  • Overall Rating
  • From 33 ratings
  • 81%Character
  • 85%Security
  • 95%Location
  • 89%Staff
  • 79%Fun
  • 79%Cleanliness

Latest Review

  • 06 Feb 2012 (83%)
  • The staff all the time tryin to do their best and so lovely and friendly...no idea about their salary but they should get double ...
  • Read more...
  • Anonymous

Hoscar Awards

  • 2009 Hoscar Winner
  • 2nd
  • Hostel Chain

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