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Il Castello Reviews

Via Porta di Castello 4 Bologna, Bologna, Italy

Reviews & Ratings Explained

80%

Rating
390 Total Reviews
  • 79%Value For Money
  • 84%Security
  • 94%Location
  • 77%Staff
  • 74%Atmosphere
  • 81%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

I stayed for two nights, first night everything was perfect, It was not until second night, when two american checked in the room next to us. Then me and another buddy in our room notice that the "wall" between the two room was in fact not a wall, but the two room was only divided by a layer of wardrobe, leaving a huge gap between the top of the wardrobe and the ceiling. That would have been fine, if the two american did not decide to sing, jump around, talk loudly 3 o'clock in the morning.


100%

Perfect place to stay in Bologna. Great location, price, staff and facility. I would love to stay when I visit Bologna again.

  • 6th Apr 2015
  • Novice Nomad
  • Anonymous
  • Japan
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you! We really appreciate your positive review and comment! Hope to see you again! -From the staffs of Castello.

71%

The hostel is right in the heart of the city in a quiet street. You get what you need for the price, but nothing more. The rooms are clean, as are the bathrooms. There's only 1 shower, which can lead to issues in the morning. There's a small(!) breakfast. Staff tries to help, but is not always able too. So you better go to the tourist office for a proper map of the city and all your touristic questions. Would recommend if you need a bed in Bologna, not if you're searching for a good atmosphere.

  • 4th Apr 2015
  • Novice Nomad
  • Anonymous
  • Belgium
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Ours is a structure and not a tourist information office. However we always try our best to satisfy every customer's request. In particular in its case when you came to us showing up with the map received from the tourist office asking us the information that obviously has not received in the office where youhad gone earlier!!!!!!!!!

66%

Well located but not very clean.


94%

The staff is very nice, rooms are recently renovated and have modern furniture. Only the walls are thin and you can hear the neighbors when they are loud. Also there are not many bathrooms, so it could be a problem when it is crowded. Ambient is nice and included breakfast is not bad.


46%

Las habitaciones dan todas al comedor y las paredes son de ladrillo de vidrio. Mi pieza conectaba a otra por medio de una puerta de vidrio. Se escuchaba todo. Solamente habia una ducha para todas las piezas, te dan un manojo de llaves q se te cae la mano de tan pesado q es.La atencion de la chica deja mucho q desear. Tiene un trato bastante persecutorio y cuando estaba por irme despues del checkout, me puse a revisar un mapa por el cel y ella me dijo q me tenia q ir. No volveria ni gratis


40%

まず、ホステルの場所が分かりにくいです。 10分くらいうろうろ迷いました。 大きな看板があるわけではなく、小さな表札の一番下にIl Castelloと書いているだけなので気をつけてください。 呼び鈴を押すとスタッフが中からロックを解除してくれます。 そして、部屋のドアの鍵をあけられない!!! 鍵の回し方にコツがあるのですが、1回失敗するとその都度スタッフを呼ばないと中に入ることができません。 スタッフは無愛想なアジア系の女性とニキビの後が目立つ大柄な男性でした。 宿泊料は割高で、朝食はおいしくないです。 ベットルームがきれいだったのがせめてもの救い。 どうしてもここに泊まらなければいけないという理由がない限り、他のホステルか隣駅のホステルに行くことを強くお勧めします。 Il Castelloはお勧めできません。

Owner Comment (Hide)
i am sorry, but the keys are simple kyes. Everyone use them without any problem.

80%

Very good

  • 19th Mar 2015
  • Novice Nomad
  • Anonymous
  • China
  • Mixed Group, 31-40
  • (1 review)


77%

This place is hard to find - look for the Fashion Line. It's not really a hostel- more a hotel with a dorm rooms so there is room atmosphere. It was good for one night stopover. Location to main square and train/bus station is good. Bathrooms are good and clean.


91%

Excellent place for staying at Bologna. The faciliies were nice, lot of travellers, I had a pretty good time at "Il Castello". The prices are good.


54%

sehr unfreundliches Personal und recht schmutzig. Parken kostet 10€ pro Tag, das war vor unserer Ankuft niergends zu sehen. Sehr, sehr dünne Wände. Frühstück ist kaum nennenswert. Das Toast wird nicht (oder erst nach langem warten) aufgefüllt und es langen nur 6 Scheiben bereit, obwohl mehr Gäste da waren. Es stand eine große Küche zur Verfügung, diese durfte jedoch nicht genutzt werden. Im ganzen Hotelbereich war es extrem warm und wir waren Anfang März dort.

Owner Comment (Hide)
You are from those customers who would like to have any hotels. Not happy with the ridiculously low price paid to be in the heart of the city, you have behaved so arrogant, rude and ignorant all this to extort parking free, instead you have rightly paid. If you do not have money do not go around begging. We have supported when instead we should send in the street. With us you will not have accommodation.

80%

I loved the hostel. But I am not from the area, and having staff that know the area enough to tell you where to go is huge. The staff weren't helpful at all, and the map they give is terrible. So i was left to float around hoping the locals could direct me to places to eat, etc. Great place to stay, but need to work on people skills.

Owner Comment (Hide)
You are many and the staff can not stay there behind you my friend. If you need something you can go and ask them. Maybe you needed that the staff had also done as a tour guide so you remained glad !!!!!!!!!!!

89%

Personale non troppo cordiale (il signore che pareva abbastanza scocciato). Camera doppia molto carina così come del resto l'appartamento e i bagni, fra l'altro molto puliti. Uniche pecche una ragnatela molto grande sul soffitto e tantissima sporcizia sotto il letto come carte di caramelle ecc. (magari nessuno ci fa caso ma se a qualcuno, tipo me, cade qualcosa sotto il letto, non è un bello spettacolo). Posizione centralissima, colazione passabile per il prezzo (tipo cornetto imbustato)

  • 26th Feb 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Couple, 18-24
  • (1 review)


86%

to find the hostel is difficult,there is no name outside!!!!!


94%

Excelente hostal, de verdad. Es uno de los mejores hostales en los que he estado. En pleno centro, con una magnífica habitación y sala común y de verdad que un personal fabuloso. Cuando vaya a Bologna pienso volver a este hostal. Oh! Y qué desayuno más bueno! Lo único malo que tienen que mejorar es la ducha que, aunque tenga incorporada el modo jacuzzi, solo hay una para todo el hostal. A pesar de ello, totalmente recomendable :)


69%

Mettete delle tendine scure nelle stanze, mancano le tapparelle e al mattino presto entra la luce che da molto fastidio. Fate rispettare un po' più il silenzio nella stanza comune, in quanto ravvicinata alle camere.

  • 14th Feb 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Le finestre hanno tutte una tapparella esterna a comando elettrico.

83%

Very hard to find! They need to update their directions For sure. Good location. Breakfast included and nice facilities. a bit expensive. All in all a good hostel


89%

This little hostel is located really close to the main square, and not too far from the station, which makes it a perfect starting point for any traveller who wants to see the city. Our double room was simple and small, invoquing the feeling of being one simple room transformed into a double one. But it had the needed things. The personal is friendly and willing to give you any information. The common area is really nice and the breaksfast was very good as well.


83%

Muy bueno, excepto por aquello, que ya mencionaron: las paredes son muy delgadas, todo se escucha; y una, regadera puede no ser suficiente para todos. Como sea es muy cómodo, limpio y tiene una ubicación excelente.


97%

시설이 매우 깨끗해서 좋았다. 조용하고, 모든 시설 깔끔해서 더 머무르고 싶었다. 중앙역에서 찾아가는 길이 조금 힘들었지만 체크인만 하고 나면 시내랑은 매우 가까운 거리에 있기 때문에 정말 편했다. 다음에 또 가고 싶다!


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