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Koala International Youth Hostel Reviews

No.58, Bei Hai Road, Tunxi District, Anhui Province, Huangshan, China

Reviews & Ratings Explained

82%Overall Rating

From 15 ratings
  • 77%Character
  • 87%Security
  • 85%Location
  • 84%Staff
  • 79%Atmosphere
  • 83%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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80%

I did enjoy my stay, however, on the last day I was shocked to see two turtles trapped in what was pretty much a glass jar. They looked quite miserable, the small one couldnt even rest its head above the surface without having to climb the other turtle. I think at the very least they should be given a proper aquarium, or handed to someone who can take care of them.

  • Novice Nomad
  • 18 May 2012
  • Anonymous
  • Sweden
  • Female 18-24
  • (2 reviews)

Owner Comment (Show)
oh ! my god ! the turtles love water....and I have already put enough stones under the water!they are playing!Can't you see that, I love them! the small one always like to stay on the back of the big one!

83%

Nice hostel. Had a good common area with free pool. The location is right by the train station, if that's how you're traveling. Otherwise you might consider something in the old town as there's more going on there. Most people use this as a transit hostel to get to the mountain and the UNESO villages, so don't expect to meet too many people that stick around for long. The hostel staff is very helpful in arranging transportation to these spots, as well as accommodations there.

  • Novice Nomad
  • 12 May 2012
  • Anonymous
  • USA
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your comments! our hostel is also very near to the old town,10 minutes by bus ,half an hour walking,or 5 minutes by taxi! so maybe our location is not the best,but it is still good ,right? heh ...

90%

Quite good. Had a squatty, and the shower was in a room where the curtain didn't cover the window, so you ended up flashin the entire street. The staff had a bit of an attitude, but they could book anything you wanted and gave excellent directions. Cafe was quaint and comfortable, they will store you backpacks for you, the train station was good and they also provide locks for the lockers and shower shoes. Bathrooms were private to a dorm room.

  • Novice Nomad
  • 27 Apr 2012
  • Anonymous
  • USA
  • All Female Group 18-24
  • (2 reviews)

Owner Comment (Show)
thank you for your comments!and to all the tourists , if you do have any trouble or disunderstanding,please let us know!sometimes we are really busy,so sorry if we have a bit of an attitude!

83%

Location near the train station was key for me, since I was going to the Yellow Mountains from the train station. Liked the bed and the lockers. The wi-fi was really slow, though. It's a really big place too, but the atmosphere was just average.

  • Globetrotter
  • 11 Apr 2012
  • Anonymous
  • Canada
  • Male 25-30
  • (38 reviews)

Owner Comment (Show)
we hate the wifi speed as well sometimes ,when someone watching films with wifi,but he was really happy with the film.although we hope everyone do have a happy trip here,it's impossble. but we will go on to try out best ...wish you a nice trip!

73%

Overall the hostel was good. We arrived at 8 pm due to our train being late ( hostel is near the station which is good ) however I booked the arrival time for 6pm. So when we got there he had sold our room to someone else. To his credit he did email me to check we still wanted he room but due to having no wifi on the train I missed it. He put us up in a dorm for the night and we could have our room the next day. The rooms are fine, tidy, we did change rooms due to there being ants though.

  • Avid Traveller
  • 07 Apr 2012
  • Anonymous
  • New Zealand
  • Mixed Group 25-30
  • (11 reviews)

Owner Comment (Show)
really sorry for everything happend here! we will try our best to serve you!and do really wish you did have a nice trip here!and to the other tourists ,if you do have any change to you booking here,please let us know!

77%

Good location right next to the train station, decent rooms, semi helpful staff.

  • Novice Nomad
  • 30 Mar 2012
  • Anonymous
  • USA
  • Couple 18-24
  • (1 review)

Owner Comment (Show)
sorry,we try our best to help everybody here,no matter we know or not ! so, wish you a good trip!

90%

Great location right beside the train station. They can link you to a bike rental place if you need it, and sort out bus and train journeys. Real helpful.

Owner Comment (Show)
thank you very much for your comments!wish you a nice trip!

77%

Koala was comfortable, with good heating, hot water and wifi worked in our room. Although food was theoretically available, they offered only one dish for dinner and it didn't change. Although close to the train station, it was a little too far from town and good restaurants. Staff were helpful when asked, but not friendly on other occasions.

  • Novice Nomad
  • 08 Mar 2012
  • Anonymous
  • Australia
  • Couple 41+
  • (9 reviews)

Owner Comment (Show)
hi,we offer food ,but maybe the day you arrived here,the cooker do have a rest!and we do have menu here,you can oder yourself,so I do not quite understand the "it didn't change",and if you want to go to the center of the city ,you can take a bus with 10minutes,or taxi with 5 minutes,or walking with 30minutes.and at last I trust my staff that they are always friendly enough,so I do not understand the "on other occasions"! although it seems that you were not quite satisfied with our service,wish you do have a nice trip!

87%

It has a perfect location - close to train station and regular bus stops. Besides, it is so far the cleanest hostel I have stayed in China. The wifi here is really good as you can easily access wifi from any floor, and even in the the room. A great place to stopover for a night or two if you are planning to go Huangshan and Hongcun. Besides, it is really cheap and it provides more than it should. :D

Owner Comment (Show)
Thank you very much for you comments!and wish you a really nice trip!

80%

I liked the room and the people were nice. But the common room didn`t have a heater so it was as cold in there as outside.

  • Novice Nomad
  • 19 Jan 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (1 review)

Owner Comment (Show)
sorry,we do have air condition in the hall,it does not work well ! wish you nice trip!Maybe next you can come here in a better time like october,november,less people,and the weather will be cool!

80%

The value for the money is very good. The hotel is clean and the rooms are more than decent. This is quite conveniently located. I was there off season, so maybe that's the reason why there wasn't any kind of atmosphere there. Some part of the staff is really really helpful (train tickets booking, Huangshan mountains tips). They propose you tours for Xidi and Hongcun, but we actually found more interesting, more genuine and very much cheaper to go there by ourselves.

  • Avid Traveller
  • 23 Dec 2011
  • Anonymous
  • France
  • Couple 18-24
  • (10 reviews)

Owner Comment (Show)
Thank you very much for your comments. It was so lucky for you that skipped the fare,And wish you a nice trip in china .

87%

HOT SHOWER AVAILABLE it was bliss..... Just what I needed after mountain trek. It was fairly quiet when I went but then it was off peak..... As Lp mentioned a little run down...... But that's character for you. There was a tent with covers set up in corridor...... Guess that's for people on a super tight budget and can't afford a dorm bed....... I'm guessing. Excellent wifi signal on all floors

Owner Comment (Show)
Thank you very much for your comments and approving.If you want to climb the mountain again,you should come here after March,the weather will be good ,and all the peaks will be open.Wish you a really nice trip!



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