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Kunming Cloudland International Youth Hostel Reviews

23 Zhuan Tang Lu, Kunming, China

Reviews & Ratings Explained

85%Overall Rating

From 71 ratings
  • 85%Character
  • 87%Security
  • 83%Location
  • 87%Staff
  • 85%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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90%

The very good reputation of Cloudland is thoroughly deserved! Suits all age groups.

  • Novice Nomad
  • 21 May 2012
  • Anonymous
  • Australia
  • Couple 41+
  • (8 reviews)


100%

I am going with my friend.They are really very helpful with our travel/booking tikets and next hostel.Also the staff in the bar are nice too.I will dedinitely come back.

  • Novice Nomad
  • 16 May 2012
  • Anonymous
  • Malaysia
  • (Gender undisclosed)
  • (1 review)


100%

JUST GOOD!

  • Novice Nomad
  • 09 May 2012
  • Anonymous
  • Australia
  • (Gender undisclosed)
  • (1 review)


100%

Clean/good location/helpful staff act.

  • Novice Nomad
  • 08 May 2012
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


87%

Great dorm beds & facilities & nice little touches. Staff are super friendly and helpful - one member of staff, Zhang Min, was super kind and lovely and even offered to come with me to the pharmacy when I was sick to help me get the right medicine!, great friendly service that goes the extra mile!

  • Novice Nomad
  • 02 May 2012
  • Anonymous
  • Wales
  • Couple 31-40
  • (1 review)


90%

One of the rarely things to do in kunming is staying in this so relaxing hostel! Wonderful! I've been there twice and always was a great choice


70%

Bot a bad hostel, but I'v stayed in better during my trip. Only 3 showers then one of the bathroom where under renovation.

Owner Comment (Show)
Thank you very much for the review and comments. The bathroom on the first floor were finish the renovation.So all of them are good working right now. Hope to see you next time and best wishes from all of our staff. Kunming CLOUDLAND YHA Cindy

93%

Very good place to spend a couple of days in kunming. The atmosphere was good and staying there was so relaxing.

Owner Comment (Show)
Thank you so much for the review and comments. We are very glad to hear you like our hostel and sorry about the bathroom fitment when you stay here.But its OK right now. Hope to see you again. Enjoy your trip! KUNMING CLOUDLAND YHA Cindy

100%

Nice staff.great place. good atmosphere!!

  • Novice Nomad
  • 20 Apr 2012
  • Anonymous
  • China
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Thank you very much for your review. We are so glad to be the good friend with you. See you soon! KUNMING CLOUDLAND YHA Cindy

100%

Here is the best I've ever stayed at the hostel one of .staff all friendly and helpful.

  • Novice Nomad
  • 13 Apr 2012
  • Anonymous
  • China
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Thank you so much for the review. Welcome back if you have time and enjoy your time in Guilin. Best regards. KUNMING CLOUDLAND YHA Cindy

87%

This hostel was in a really lovely area of Kunming near Green Lake, and was super modern and clean. Also very quiet.

  • Novice Nomad
  • 10 Apr 2012
  • Anonymous
  • Australia
  • Couple 25-30
  • (3 reviews)

Owner Comment (Show)
Thank you very much for the review and comments. We are so glad to hear you like our hostel.Enjoy your trip and best wishes from all of our staff. Kunming CLOUDLAND YHA Cindy

60%

Good location, but very noisy.

  • Novice Nomad
  • 04 Apr 2012
  • Anonymous
  • Netherlands
  • Male 31-40
  • (1 review)


97%

The plan is only one night here .But I am still here right now even a few days passes.The hostel is really good.Helpful staff and clean room.

  • Novice Nomad
  • 30 Mar 2012
  • Anonymous
  • China
  • Female 18-24
  • (1 review)


100%

people are very nice there,they can answer almost all the questions I have, and even though thet can't they looked up for me,the location is very good, they have buses to go to all the bus stations and airport and train station. I whould love to stay in there every time i visit kunming!

  • Novice Nomad
  • 29 Mar 2012
  • Anonymous
  • China
  • Male 25-30
  • (2 reviews)


80%

Not the easiest place to find even with the map. Food was a bit overpriced especially for the standard delivered, one day you did not even have any rice! Staff were nice and helpful. Lockers in dorm room could do with a overhaul, as could bunkbed ladders. A better way to dry cloths would be useful, although we understand space is limited.


87%

Very helpful and friendly staff, nice atmosphere and facilities. The portions in the restaurant however were really small, you could hardly call them a meal.

  • Avid Traveller
  • 11 Mar 2012
  • Anonymous
  • Belgium
  • Male 18-24
  • (16 reviews)


43%

quite dirty, no hot water, bad smell

  • Novice Nomad
  • 02 Mar 2012
  • Anonymous
  • Hong Kong
  • Male 18-24
  • (3 reviews)

Owner Comment (Show)
Dear: Thank you very much for your review and comments. We're sorry to hear that your impressions of our hostel were not as good as we would have hoped. We always try our best to satisfy all our guests and most people leave with a positive impression of our hostel. While we're sorry that you had a bad experience, we can guarantee that our hostel has 24hr hot water. Because you arrived late at night, and most people were already sleeping, you would have had to wait a little while for the hot water, perhaps as much as 10 minutes. For the same reason, our cleaning staff had already gone home, but we can assure you that everything is cleaned at least once a day, and if you have a problem during the day we have a helpful team of people who will always try their best to help you. Unfortunately, late at night we only have a skeleton staff, as most of our guests are sleeping. sorry that your stay here wasn't satisfactory. Kunming Cloudland YHA

100%

The staff at Cloudland are amazing really helpful, friendly and knowledgable. It is a family here and if you don't want to party til dawn ever night is the place to stay. Things are very chilled out, its a great place to see the west side of the city with a park outside that is full of chinese life and the centre isn't far away either. The west cliff is the place to see. Have a great trip. J


100%

It's such a comfortable place, very easy to relax and have fun. The location is great, close to everything you need. The staff is very friendly and willing to help with anything. The rooms, bathrooms, and showers were always extremely clean. I would definitely recommend it!!

  • Novice Nomad
  • 11 Feb 2012
  • Anonymous
  • USA
  • Female 25-30
  • (3 reviews)


93%

Cloudland is clean, well-run, and helpful. A great place to have fun or relax.

  • Novice Nomad
  • 10 Feb 2012
  • Anonymous
  • USA
  • Couple 25-30
  • (1 review)


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