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La Sienna Reviews

241 West 123rd Street, New York, New York, USA

Reviews & Ratings Explained

86%Overall Rating

From 36 ratings
  • 86%Character
  • 88%Security
  • 84%Location
  • 87%Staff
  • 81%Atmosphere
  • 91%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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97%

Wonderful stay at La Sienna! Very close to the direct subway to downtown! Nice room with bathroom and kitchen for a very good price. The owners are very nice. If you are looking for a very modern hotel don't come here, but if you like the old charm of a guest house, you will like the place! We had a great time in New York! And the place is really safe!

  • Novice Nomad
  • 09 Apr 2013
  • Anonymous
  • France
  • Female, 25-30
  • (2 reviews)


100%

I stayed for five nights and enjoyed the stay very much. It was much better than I had expected. Although the single room was small, everything I needed was there. The kitchen and bathrooms were very clean. The owner was very kind. I would like to stay here again when I come back to NY. The loation was very good, too. I could go to the 125th station directly from JFK. There was an elvator at the station and only 5 minutes' walk to La Sienna.

  • Novice Nomad
  • 09 Apr 2013
  • Anonymous
  • Japan
  • Female, 41+
  • (1 review)


97%

We had a wonderful stay at La Sienna. Even if its a bit outside the city center, it is a warm and welcoming place for everyone in New York. You can easily get there by Metro Train (there is an express train that gets you extremely fast downtown) and it is very safe, even though you might be worried about that it is in Harlem, there is a police station just 2 minutes away and don't worry, it is safe even at night. The owners are just wonderful - I simply loved the atmosphere!

  • Novice Nomad
  • 18 Mar 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


97%

The place is safe, clean and quiet. Really good if you dont need to make friends in the hostel. There's nothing in the neighbhood, but it is just 3 blocks from a subway station. Bailey is the best!

  • Avid Traveller
  • 17 Mar 2013
  • Anonymous
  • Brazil
  • Female, 31-40
  • (15 reviews)


67%

The payment methods are very archaic. In today's day and in a big city like New York the house still does not accept credit cards, so take cash or otherwise treat you like a deadbeat. The home owner is quite rude, it is virtually impossible to communicate with him. The location is modest, the facilities are very good and the cleanliness is excellent, but they definitely do not know how to treat a customer well. Surely in a new visit to New york I am staying again not in La Sienna ..

  • Novice Nomad
  • 07 Mar 2013
  • Anonymous
  • Brazil
  • Couple, 25-30
  • (1 review)

Owner Comment (Show)
What kind of a person travels across the country books a place, arrives, looks right into your eyes and tells you they are not sure when they are going to be able to pay? This man claims to be on his honeymoon and tells us he has no way to pay credit or cash but expects to spend 12 nights here. Not possible. We opened up the dates and finally on the second evening he shows up to pay and was upset to find out that half his dates were not available. On the last morning at 11:00AM (check out time) he begins to prepare breakfast and refuses to check out. He was approached several times before they finally left.

87%

It is a very good location. you can get on subway and bus very easily. The staff are very friendly.

  • Novice Nomad
  • 15 Feb 2013
  • Anonymous
  • USA
  • Female, 41+
  • (2 reviews)


87%

Very good value-wise hostel. Not for party people though. It's very warm in the winter, which is greatly appreciated. Large selection of complimentary teas at the kitchen, at least twice I even found some complimentary Red Bulls. There are umbrellas you can also use for free. Main lock is sometimes a bit hard to open. Zone is okay for regular tourists, there's a grocery store nearby and the metro is not far from there. The stairs creak a bit and rooms are tiny but very clean.


63%

So far so good. Subway station is within walking distance. Travelling to downtown and Time Square just take you about 20 -30 mins.Also, if you are looking for a place with a kitchen, this is a good choice. The kitchen is well equipped, also with different flavor of tea. BUT you should be a little aware of the security because this hostel is located in Harlem district.

  • Novice Nomad
  • 17 Dec 2012
  • Anonymous
  • Hong Kong
  • Couple, 18-24
  • (2 reviews)


90%

Comfortable bed. Hot shower. Short walk from the subway station. If you're looking for a great place to stay on a budget, look no further! I was there for 6 days and would definitely go back.

  • Novice Nomad
  • 15 Dec 2012
  • Anonymous
  • Canada
  • Male, 25-30
  • (2 reviews)


90%

Great place and great location. Yvete and Many are always to support you and give a hand if required. The Sienna is very near two subway lines and is fast to reach the places to visit at Manhattan


73%

La Sienna is perfect in terms of value and for those looking for guesthouse rather than hotel accomodation experience. The owner literally demands respect for his set of rules. If you're not trying to deviate from these basic rules intentionally you'd find this property even charming with original wooden decor and squeaky stairways. Location is really safe with a NYPD precinct just across the street and subway station in 2-3 minutes walking distance. Just do not expect too much from Harlem )))


90%

We really enjoyed our stay at La Siena. The owners were awesome, they took a lot of time giving us recommendations on where to go in NYC. It was super clean all the time. Just by the hostel is a Deli that seemed to be open long at night. If you're on the express train, it doesn't take long to go to downtown Manhattan (about 10-15 min, depending on where you are going), however by local train and when changing trains it sometimes takes a long time, but I guess that's just what it is in NYC.


90%

We liked the personal atmosphere and having a kitchen and a bathroom almost to our own. The room was wonderfully old-fashioned and nice.


83%

It´s a good guesthouse in Harlem, next to a subway station. The room was a little small, but as I was alone it was perfect for me. Very clean and quiet place, with a very soft bed. I recommend it, if you want a simple, cheap and peaceful place to sleep.

  • Novice Nomad
  • 21 Nov 2012
  • Anonymous
  • Italy
  • Male, 25-30
  • (2 reviews)


40%

Definitely I will not come back to this hostel La Siena in NYC. Completely different than the others that I've been before. Staff - Very rude guy. There is no way to talk with him or ask anything about the hostel or even in NYC. You must read everying prior. Wireless signal is very poor as well. Very old construction. Bathroom with an glass in the door... The people that are out of the bathroom almost can see you inside. Shower is too small. There are many other places to go with good prices.

Owner Comment (Show)
This is a perfect example of a person who never mentioned anything to us so we did not have the opportunity correct and help make his experience in New York pleasant. We are not a hostel and this is not a social environment. We are a guesthouse. More of a personal and private experience for someone who just wants to come back and have peace and quiet after a hectic day in New York. We are still growing as a guesthouse so we are learning. All complaints are taken into consideration. Manny is not rude, just straight foward and I can see that coming off wrong but overall Manny keeps the place immaculate. Yes this building is small and over 100 years old with original woodwork and we could modernize and do a complete renovation but our prices would reflect that. He rated us a 2 on cleanliness which I disagree with. We clean the bathrooms several times a day. The rooms are steamed cleaned at a high temperature as well as our linens and towels. We have a large bathroom on the second floor or you can use the small one on the third floor. If the etched glass was an issue he could have used the other one with the solid door. You have options. Wireless signal does get upgraded every new year in January. I nor Manny were approached regarding any questions from this person to say that he could not talk to us. He didn't even try. If something bothers you please say something. Give us a chance to assist you. This is your vacation. Your memories. So its up to you.



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