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MEININGER Hamburg City Center Reviews

Goetheallee 3-11, Hamburg, Germany

Reviews & Ratings Explained

85%

Rating
2325 Total Reviews
  • 84%Value For Money
  • 88%Security
  • 81%Location
  • 85%Staff
  • 80%Atmosphere
  • 91%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

WiFi was good in all rooms, no lockers or safes in rooms, my bed was next to another bed like a double basically even though I was a lone traveller. T.V in room was good, and bathroom o.k.


89%

I can highly recommend the Meininger in Hamburg. The staff members were very friendly and attentive and the Internet terminals were convenient for someone like me who doesn't always want to bring the Internet with him when he travels. The location in the Altona borough is convenient to the riverfront and the fun atmosphere west of the center of Hamburg.

Owner Comment (Hide)
Hi, thank you very much for staying with us and for your review. We're happy to hear you enjoyed your stay here and we'll pass the compliments on to the rest of the staff. We would like to welcome you again in one of the MEININGER Hotels around Europe. Best wishes, Your MEININGER Team Hamburg

77%

Not exactly what we were after. "Hamburg City Centre" is a bit of a stretch, in Altona, about a 15 min tube ride from the city. Wifi was dodgy, in and out when in the room. Atmosphere wasn't great, we were there Tuesday - Friday and didn't really meet anyone... Staff were friendly and helpful, rooms were clean, beds were good. But not a place to meet people and have some brews.

Owner Comment (Hide)
Dear guest, thank you for staying with us and for writing this review. We're happy you were satisfied with the service we offer. We have a nice guest kitchen where you can prepare your own food and meet fellow travellers easily. Also we have a bar that is open on the weekends where usually all our guests come together to have a drink or two :) We would like to welcome you again in one of the MEININGER Hotels around Europe. Best wishes, MEININGER-Team Hamburg

89%

The hostel is very good. Excellent wi-fi and rooms. The location is not the best, but it is close to a train station. The staff is good as well. I just think the atmosphere could be improved. A lot of teenagers were there during my stay, so maybe it is not the best place in case you are traveling alone.


97%

Our room was great, with plenty of space, the bathroom was quite big compared to other hostels I've been to, and everything was super clean. Breakfast was cheap and quite good. And the location is better than what I thought it would be, just next to the Altona train station, only a short ride in the S-Bahn to the main places in the rest of Hamburg.

Owner Comment (Hide)
Dear Guest, thank you very much for taking the time to write this review! We're happy you were satisfied with your stay here and would love to welcome you back again soon. Make sure to visit other MEININGER Hotels around Europe along the way :) Best wishes, the MEININGER-Team Hamburg

94%

A bit far from the sights, but not bad with a metro ride. Nearby giant supermarket, good kitchen, but lacking in usable sharp knives. Great wifi throughout, huge rooms, great view from the sixth floor, comfy beds. Really clean. Didn't do the (extra fee) breakfast, but meeting people in the kitchen at night was fun. Breakfast is cheaper from the store.

Owner Comment (Hide)
Dear Guest, thank you for rating us and staying with us. We're happy to hear you enjoyed your stay and met some nice people. We're hoping to see you again in one of the MEININGER Hotels around Europe. Safe travels, MEININGER Team Hamburg

69%

My only real gripe is that this is not central at all. You need to take a train to get into the centre of the city. The place is nice, it's like a hotel with some hostel rooms. Wifi works in lounge. There is a kitchen for guests. The lounge area is quite impersonal. I was comfortable here.

Owner Comment (Hide)
Hi, thank you for your review. We're happy to hear you enjoyed your stay here. If you don't like taking the metro to the city center you can also rent a bike at reception or go for a walk along the riverside. Did you know that the Wifi works in the rooms as well? :) We would love to welcome you again next time you're in Hamburg. Safe travels, The MEININGER Team Hamburg

51%

I thought this hostel was an average place to stay. The environment/atmosphere was okay, and the staff did not exceed my expectations. Don't be fooled by the name, it's nowhere near close to the city centre of Hamburg, you have to take the Metro to get into the city.

Owner Comment (Hide)
Hi, thank you very much for your review. We're sorry you expected us to be located even closer to the city center. But did you know you can also walk to the city? Along the riverside it's only a nice 25 min walk to the city center. We hope to welcome you again here in Hamburg or in one of the other MEININGER Hotels around Europe. The MEININGER Team Hamburg

57%

Essentially there was nothing wrong with this hostel, it was just very average. The staff were friendly but not that helpful - when I asked where the Beatlesplatz was they just said they didn't know, rather than looking it up on their computer. Price was ridiculously expensive at €81.00 for 2 nights per person in a mixed dorm, in which there was not a lot of privacy from other guests.

Owner Comment (Hide)
Dear Guest, thank you very much for staying with us and writing this honest feedback. I'm sorry to hear the staff wasn't able to help you in the way you expected it. But if our staff doesn't have enough time to look up directions you can always feel free to use our free wifi or one of the terminals in the lobby to look it up yourself. We hope to see you again in one of the 16 MEININGER Hotels all around Europe. Best wishes, The MEININGER Team Hamburg

100%

24 hour reception good

Owner Comment (Hide)
Dear guest, thank you for rating us! Great to see that you had a good time here. We would like to welcome you an other time in hamburg! Best wishes, your Meininger Team hamburg

74%

It was okay the location is quite near the station.

Owner Comment (Hide)
Hi, thank you for your review. We're happy to hear you enjoyed your stay here. Hope to see you again here in Hamburg or in one of the other MEININGER Hotels around Europe. Kind regards, the MEININGER Team Hamburg

80%

Female staff really helpful, male staff not so much. Wifi is decent, but not good enough to upload pics. 5 minute walk from central train station. Big lockers for security, clean showers that are decent sized and separate from toilet. Reception is open 24 hours. They do have washer and dryer. The area is safe and uneventful, grocer is inside the train station. Comfortable bunks. Bar closes early.

Owner Comment (Hide)
Dear guest, thank you for rating us! Good to hear that you had a great time here with us! We would be very happy about seeing you again here in MEININGER hamburg! Best wishes, your MEININGER team hamburg

86%

Me and my friends missed some proactivity of the team, when asked about local basic things nobody could answer us and also doesn't seem to be interessed in searching, just if asked some times. Sometimes they were lost when more than one person needed something from the reception. The staff also offered us late check out and accepted the money for it when actually it wasn't a procedure allowed at the dorms, the staff working the next day was kind and let me stay anyway. Cleanliness was good.

Owner Comment (Hide)
Dear guest, thank you for rating and staying with us! Usually out staff is always helpful and accesible for any questions, maybe it was a very busy time at the reception but alltough you can always report back to us any time. But accept those things, it´s great to hear that you had a good time with us. We would like to welcome you an other time in MEININGER hamburg! Best wishes, your MEININGER team hamburg

74%

The staff is very friendly and helpful! Thank you very much!

Owner Comment (Hide)
Dear guest, thank you so much for your rating and for staying with us! We are happy to enable you a good stay here. We really would like to welcome you an other time in MEININGER hamburg! Best wishes, your MEININGER team hamburg

74%

Its an awesome hotel...very clean, very comfortable .. But the receptionists are not friendly at all. Besides Tomas , no one would help us w any info.. Not a place to make friends


89%

Large hotel, not much atmosphere and kind of expensive, but the facilities and staff were top notch. Good kitchen and laundry, and they usually have leftover bread for free. Nice place to stay but not really my style of hostel. Kind of loud at night with so many people.


86%

This is a very nice hostel. My only problem was the miscommunication in whether I would have to pay by credit card beforehand or with cash on arrival. The information about special times of the year when bookings must be paid in advance was not updated in the original booking email. This caused us a bit of a headache as we understood we would be paying in cash like the email said. Otherwise everything was fine.

Owner Comment (Hide)
Hi, thank you very much for your review. We're sorry to hear there was some missunderstanding concerning the payment and we will look into that further to prevent it from happening again. Hope to see you again in one of the 16 MEININGER Hotels around Europe. The MEININGER Hamburg Team

83%

This was more like a hotel than a hostel. There was a nice couch in the room to sit on and ample space to spread out in the room.

Owner Comment (Hide)
Hi, thanks a lot for taking the time to write this nice comment. We're glad you enjoyed your stay here. Make sure to visit us again next time you're in Hamburg. Take care, The MEININGER Team Hamburg

91%

The rooms are really nice !!! It's a little far from the city center though !

Owner Comment (Hide)
Dear guest, Thank you for your review! We're happy you enjoyed your stay here. And did you know taking the S-Bahn it's only a 10min ride to the city center? Hope to see you again soon. Safe travels, The MEININGER Team Hamburg

100%

high standard and good managed serivce

  • 30th Apr 2014
  • Novice Nomad
  • Anonymous
  • China
  • Male, 25-30
  • (1 review)


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