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MEININGER Vienna Downtown Franz Reviews

Rembrandtstrasse 21, Vienna, Austria

Reviews & Ratings Explained

86%

Rating
1027 Total Reviews
  • 88%Value For Money
  • 90%Security
  • 80%Location
  • 86%Staff
  • 81%Atmosphere
  • 93%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Great facilities and all, the building is huge and it doesn't really have a youth hostel vibe to it, I saw a lot of families during my stay. I wouldn't say it's a great place to meet people but the place was comfortable.

Owner Comment (Hide)
Hey hey, thanks a lot for the feedback :) Lovely greetings from Vienna, your MEININGER Team

89%

The rooms are very clean and the beds comfortable and since the shower and toilet are separated we wouldn't have to wait so it was good. Overall i really like this hostel but it's not the best place to meet people, as said in the other comments, and my friends had a of trouble connecting to the wifi. But i would definetly recommand it for a few nights in Vienna!

Owner Comment (Hide)
Hey Hey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, your MEININGER Team

97%

Perfection ! The only little thing is the wi-fi, but I think the problem comes from the city. I heard that they have problem with wi-fi everywhere in the city..

Owner Comment (Hide)
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, your MEININGER Team

89%

Toilet and shower were seperat, both with a proper sink (dorm) - awesome!!! In the shower room was mould due to the not working (and unfortunately not cleaned) ventilation, otherwise I would have given an "excellent" for cleanliness as well - everything else was very clean! TV in the dorm. Nice design of the dorms. All together: A very nice hostel, I would definately stay there again!!!

  • 16th Nov 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Hey , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, your MEININGER Team

91%

I thoroughly enjoyed my stay here - definitely on the very top end of hostel accommodation, especially when you factor in the frankly phenomenally low prices for the facilities you have access to during your stay. It comes highly recommended, even though there is a bit of a journey necessary from the city centre, but a relaxing walk or a short trip on the U-Bahn will sort you out there. The room was clean and quiet, and the bed surprisingly comfortable! I would not hesitate to stay here again.

  • 1st Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, your MEININGER Team

71%

The place looks very nice and clean. However, I got rashes and flea bites after my stay :(

  • 28th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey Hey, Thanks for the rating. Please come to reseption the next time if there is a problem in our rooms :) Kind regards from Vienna, your MEININGER Team

97%

Staff seems to be inexperienced sometimes. They don't knwo if they already charged you... things like that. But they are helpful and friendly, and nobody wants to rip you off there. I would definitely stay there again.


74%

The wifi signal was really poor

Owner Comment (Hide)
Hey hey, thanks for the comment - we are working on it, soon there will be a good WIFI connection :) See you, your MEININGER Team

77%

The cost for doing laundry is too expensive, and the use of the computer terminals should be free, but the hostel was clean and the staff was great. Location is not too far from the action.

Owner Comment (Hide)
Hey, thank you for the comment :) Our WIFI is free in the whole building, and for some extras we ask for a small fee. Nevertheless we hope to see you soon, your MEININGER Team

77%

Very nice clean place but it is not a hostel. If you want to meet other travellers it is very difficult to do it here.

Owner Comment (Hide)
Hey, thanks for the comment :) Lovely greetings from Vienna, your MEININGER Team

97%

Clean, bright, friendly. Staff is always pleasant and, often bustling, it is an easy and Fun environment. If you go a few blocks over the neighborhood is great, too.


97%

Other than my roommate who took my key while i was still sleeping and i ended up being charged euro,5 everything else was fantastic. The hostel can find a way of tagging the keys so that people in a room do not engage in this kind of mischief.

  • 12th Oct 2014
  • Novice Nomad
  • Anonymous
  • Kenya
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, we also want to apologize for the problems with the key :( Sincerely, your MEININGER Team

60%

Rebecca was very helpful and cool. Thanks to her we didn´t leave after the first night.. Beside that this ho(s)tel reflects everything about vienna ... Sterile, boring and dead.

Owner Comment (Hide)
Hey there! Thank you very much for your feedback. It´s great to hear that Rebecca was so ncie to you, we will definitely pass the compliments to her. Otherwise we are sorry to hear that you didn´t enjoy Vienna so much. Maybe you can check out the other MEININGER locations, such as Salzburg or Munich and have some more fun! Best wishes from Vienna Your MEININGER Franz Team

60%

not very friendly staff, and a little impersonal, but the facilities are good

Owner Comment (Hide)
Hey there! Thank you very much for taking your time and writing us a review. We are glad to hear that you enjoyed our facilities and are sorry about the staff who seemed unfriendly to you. We will definitely try to improve here so you can feel welcome at our hotel. Maybe you can check our progress the next time you decide to stay with us. Best wishes Your MEININGER Franz Team

83%

My last day the girl at the front desk (brunette) was very hospitable, smiley and gave me a free coffee. She was very helpful and I appreciated it. However, one of the staff members, I believe her name was Laura did not seem happy to be there and was very short when answering my questions. I was a bit embarrassed to ask questions and did not feel as welcomed when checking in. I stayed at two other Meningers while in Europe and haven't had any issues until now. Besides this, I enjoyed my stay.

  • 8th Oct 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hey there! Thank you very much for your feedback! We are really happy to hear that you had a nice time staying with us. We are sorry about the atittude of some of our staff- we will definitely talk to all of them to make sure, nobody has to feel embarrased to ask questions. It would be great to welcome you in a 4th MEININGER soon! Cheers from Vienna Your MEININGER Franz Team

69%

Not a hostel. Definitely a hotel. Place was nice, but it was impossible to meet people. Groups of students and retirees. Stay somewhere else if you plan on meeting people

Owner Comment (Hide)
Hey there! Thank you very much for your feedback. We indeed are a mix of a hotel and hostel, that is why you might not find the very typical hostel atmosphere here, on the other hand, you find a hotel quality for hostel prices. Perhaps you can still give us a chance at our other locations, such as Salzburg, Munich or London. Best wishes Your MEININGER Franz Team

91%

The only thing I didn't like was that in the end, I received and email from someone called Adrian saying that I should pay a no-show fee. Also, I've paid for breakfast, but I've noticed that nobody was checking if I've paid or not, and this made me really upset, because people can have breakfast without paying.

Owner Comment (Hide)
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon and we apologize for the missunderstanding.... Sincerely, your MEININGER Team

100%

Hostel was very good! The beds and pillows were really comfortable, the staff super friendly and the bathrooms got cleaned everyday which topped off how great it was! Would definitely recommend it.


86%

The guest kitchen was rather small and there was a mess, due to not enough towels to dry the cuttlery.


80%

The rooms were nice, quite cosy and very clean. Kitchen was a bit too small though.

Owner Comment (Hide)
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, your MEININGER Team

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