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Mama's Home Reviews

Calle Orion s-n Entre Venus y Sol Oriente, Tulum, Mexico

Reviews & Ratings Explained

93%

Rating
226 Total Reviews
  • 94%Value For Money
  • 93%Security
  • 87%Location
  • 96%Staff
  • 95%Atmosphere
  • 93%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Really a great hostel, Jose takes so much care of his guest, very good breakfast different every day. Very good all day long air coin and nice and spacious rooms, althought the mattress could be better, free cups of purified water. The only minus is the kitchen too small and not so clean. Close to the bus station and the huge supermarket, far from the beach as all the histels in the downtown.


97%

Best hostel ever! Easy to make friends and perfect breakfast!! The stuff is really helpful you can ask him any questions. They have equipment of snorkeling to hire and the price is cheap. Anyway I love this hostel.


97%

Lovely hostel, really nice room and bathroom (love the shell shower head!) Jose was more than helpful - when we noticed our AC wasn't working he called a workman and had it fixed within the hour, resulting in the coolest night's sleep we had in any Mexico hostel. Location is good for the bus station and Tulum town, with easy colectivos/buses to the ruins and other attractions. As other reviews have said, the breakfast was wonderful!


100%

Loved this hostel. Jose is an absolute sweetheart and went to a few extra lengths in helping our travels run smoothly. As everyone has already mentioned, the breakfast is delicious, and having a nice gourmet meal thrown into basic backpacker eating is a real highlight.


86%

Not the very cheapest, but with aircon, private bathroom and great breakfast, good value for money. Additionally the atmosphere is great and the owner José is a really nice guy, nice to talk to and always a great help if you need anything. Good fun to stay there but not rowdy if you're tired.

  • 16th Aug 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 31-40
  • (1 review)


97%

AMAZING hostel, best I have ever stayed in - thankyou so much Jose and the team! Proper air con in the dorms, incredible breakfast (mango pancakes with ice cream, churros, cheese and ham crepes), huge lockers, wifi in the rooms, good kitchen, everything is super clean. Atmosphere is great, activities every night (mojito night or film night on a projector). Great communal space and Jose gets to know everyone and makes sure no one is left out. Also he knows everything about cenotes and tours to do


97%

Awesome hostel with a great inclusive atmosphere led by Jose - he's the man to know in Tulum, a great source of local knowledge and a genuine host. Upgraded our room, wifi was fast, breakfast was something special. Never too early to start the day with pancakes and ice-cream. Highly, highly recommend.


91%

Jose himself is THE sweetest kindest creature w/ the coolest Spanish-Irish accent on the PLANET. The free breakfasts were WAY better than anything I've ever had at a hostel, and varied evety day. Only gave an "average" location because I am dying for a hostel in Tulum that's right on Boca Playa. However, it's abt 10 min f/ the bus station so that makes up for it. There is 1 moody staff who really shouldn't be working in hostels at all, but do NOT let this deter you from staying here. I


86%

Very friendly and helpful staff, great breakfast!!!


100%

Great hostel. Would reccommend this hostel to anyone. Hose was very friendly, helpful and accommadating.

  • 18th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


89%

Everything is fine, breakfast varies every day and people are lovely. The only thing is that the mexican guy who works there is unable to run the hostel while the boss is on holiday. I didn't get to know the boss unfortunately, I only heard good things about him, also in other parts of mexico. But as I said, the mexican dude is quite moody, doesn't really help you and forgets a lot of things. Make sure you pay the right amount of money when you're leaving. The rest of the staff is wonderful!!!


100%

relaxing atmosphere with great breakfasts and staff. Jose is amazing! Loads to do in Tulum and they give great advice


97%

Jose was very good to us at mamas! It feels like a cabana there. With a palm tree in the middle! Breakfast is lovely too. I highly recommend u get a bed or room with the air con cuz the Mosquitos are bad in tulum and it's friggin hot! It was way worth having it than not! I would for sure come back!


91%

This hostel is lovely and Jose is such a nice guy. They do need to change their directions though as I walked around for 30 mins in the hot sun looking for the hostel. It says turn right three blocks after the big square but it's actually only 2 blocks and would be more descriptive to say turn right at the farmacia. The private room was beautiful, hotel quality but the bed was hard as a board and the air con ineffectual. I enjoyed the breakfast.


97%

Excellent, relaxing place. Pina Colada Night was very cool! Jose was a super nice host who was very helpful with where to go and what to do. And not to forget the breakfast: Awesome! You get a special dish made for you and it's simply delicious.

  • 22nd Jun 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


97%

Excellent hostel! Jose and staff were so great couldn't have asked for a better place away from home. Outstanding breakfasts and great activities. This place draws a great bunch of travellers and is one of the best hostels I've ever stayed at.


100%

Best place to stay in Tulum! Mama's Home was wonderful and Jose made the best breakfast every morning! No one can say no to pancakes with Mango, vanilla ice-cream and peanuts, even at 7:30 am! Great value for money and lovely, relaxed atmosphere! Highly recommendable!


89%

We loved our stay at mamas home, fantastic environment run by charismatic Jose. They ran activities and tours to cenotes that only locals would know about for very cheap. Downfalls was kitchen could of been a bit bigger and make sure your choose an air conditioned room in summer. Breakfast was phenomenal, different and delicious every day. Hostel was the perfect size to meet people and socialize. Couldn't of picked a better place to stay in tulum.


94%

Pls arrange a fan for the top bunk beds in the rooms with no AC.

  • 8th Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)


100%

It was the best hostel i have stayed! It really feels like Mama´s Home! I wanted to stay for 2 nights, and stayed all my last 9 nights in this hostel! The stuff is very very friendly and so nice! And the breakfast is so good!! I will always come back to this hostel!!!!

  • 1st Jun 2014
  • Novice Nomad
  • Anonymous
  • Austria
  • Female, 25-30
  • (1 review)


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