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Ming Palace International Hostel Reviews

10-3 Dong Hua Rd, XiuFeng District, Guilin, Guilin, China

Reviews & Ratings Explained

90%Overall Rating

From 41 ratings
  • 90%Character
  • 91%Security
  • 92%Location
  • 90%Staff
  • 91%Atmosphere
  • 86%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

The location and the hostel itself were great! Concerning the guided tour to the rice teraces :DO NOT take it! The ladies from the reception will hardly recommend of it, but it's a waste of money. You can do it by yourselves. The english-speaker guide wasn't understandable, and there is no chance to walk to the villages.

  • Novice Nomad
  • 26 May 2012
  • Anonymous
  • Israel
  • Male 25-30
  • (2 reviews)


93%

We loved it there, staff very friendly, helpful and knowledgable. We would highly recommend it to anyone who is traveling.

  • Novice Nomad
  • 22 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


83%

Really nice and helpful staff, Breakfast is good but tankes very much time for them to prepare (although it is just scrambeled egg and toast), on request I didn't get coffee because they were to busy.

  • Novice Nomad
  • 18 May 2012
  • Anonymous
  • Austria
  • All Female Group 18-24
  • (2 reviews)

Owner Comment (Show)
Hi, thanks for your review and compliment! We hope you enjoy your trip in Guilin. We pity that you didn't get your coffee on time. We have at least two staff to serve in the bar, so normally our guests won't have to wait too long to get their food/drinks. We want to explain that there were many other guests ordered breakfast at the same time in that morning. And as you know, all our food and coffees are freshly cooked and brewed, which is quite time consuming. We must improve our working efficiency as so many guests like the food we make^^

87%

Excellent Location, within walking distance to ZhengYang Pedestrian Street. Helpful Staff's esp. Betty They suggested Places of Interest for me to see.

  • Novice Nomad
  • 14 May 2012
  • Anonymous
  • Malaysia
  • Male 41+
  • (2 reviews)


70%

Det var ett trevligt hostel, bra storlek på rummen. Vattenskador på väggar nära toaletten, annars helt ok Mer än väntat för ett hostel. Managern är extremt pratglad! och vill erbjuda extra service med utflykter etc, dock väldigt dyrt. Utlovat Wifi på rummen fungerar ej! Finns datorer för lån i lobbyn. Mat och dryck finns men de lokala restaurangerna i området är mycket mer prisvänliga. Passar bra för dem som söker komfort framför prisvänlighet och hostelkänsla.

  • Novice Nomad
  • 10 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


70%

It has a pool table yeah!!!

  • Novice Nomad
  • 10 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Hi, we hope you enjoyed your 11 days in our hostel! The pool table is opened from 9AM to 11PM every day, and all guests can use it for free. Besides pool table, we also have many other entertainments, such as DVD, bars, mahjong, chess, etc. We will have more activities in the future to make Ming Palace is a more fun place!

100%

This hostel is best place to stay Guilin, Indeed Staffs are very friendly, and facilities also were good. Next time i wanna visit this hostel again :) thanx!

  • Novice Nomad
  • 03 May 2012
  • Anonymous
  • South Korea
  • Female 25-30
  • (2 reviews)


100%

This is the best choice you can make for a budget hostel with a value as a 3 star hotel. Its very nice located just a step away from the old city. All interesting places are in walkable distance. The rooms are spacious and very new. They have a good taste of decoration and interior. Bathroom is huge and clean. On each floor you can use a hairdryer for free and WiFi is almost available everywhere, definitely in the lobby and rooftop and even in the rooms (depends on your room location :)

  • Novice Nomad
  • 02 May 2012
  • Anonymous
  • Germany
  • Male 31-40
  • (1 review)


100%

staff is very helpful and will assist you anytime. had a 3 bed private room, very spacious and cosy. nice cafe too. overall great atmosphere, definitely recommend this place!

  • Novice Nomad
  • 28 Apr 2012
  • Anonymous
  • Germany
  • All Female Group 18-24
  • (5 reviews)


100%

Ming was a great hostel, the best so far in China. Staff speak good english and is capable of inform you whatever you need on the sites. Also very friendly. they are near all the tourist sposts and good food is a plus.

  • Novice Nomad
  • 28 Apr 2012
  • Anonymous
  • Brazil
  • Female 25-30
  • (2 reviews)


83%

Easy directions from the train station, and a really nice location down a quiet street, near the river & between Elephant Trunk Hill and Folded Brocade Hill.

  • Novice Nomad
  • 15 Apr 2012
  • Anonymous
  • USA
  • Female 25-30
  • (5 reviews)


100%

In-room wifi is a bit slow.

  • Novice Nomad
  • 10 Apr 2012
  • Anonymous
  • Malaysia
  • Mixed Group 25-30
  • (1 review)


77%

Staff were lovely and helpful. Central to river and Solitary Beauty Park both a few minutes walk away.

Owner Comment (Show)
Hi, we are happy that you like our youth hostel. And it's a pity that you only have one night stay in our youth hostel. Our new style bar is OK now. I am sorry maybe there is a little inconvenion regarding the decoration for our bar during. We will keep the hard work to make here better and better in the future. Welcome for your next coming.

97%

I only used this as a stop-over because I arrived in Guilin late at night. The staff were helpful and knowledgeable and the rooms were very clean and secure. It takes a while to reach the hostel from the train station and when I arrived the hostel seemed quiet.


93%

I stayed on 5th floor and that was of little inconvenient as there wasn't a lift. The bathroom's door made a noise. The window in room had no mosquito net. Except these trivial things, everything from the design, to interior design and atmosphere, to kind staffs was just good enough to be amazed. Strongly recommend.

  • Novice Nomad
  • 06 Apr 2012
  • Anonymous
  • South Korea
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Hi, thanks for your recommendation. We're so glad that you enjoyed your stay at Ming Palace. We have checked the room you stayed in and got the bathroom door repaired, it should not make any more noises. As for the room window, the reason we don't equip mosquito net is that we want to ensure our guests a perfect window view, but we do have mosquito coil in room and mosquito net in the bathroom. Considered 5F is the top floor, and to keep the decoration style (which you highly commend) and layout of the hostel, we didn't install a lift, please understand. Welcome to stay at Ming Palace again in the future!

90%

Good and spacious rooms, recommend!! Great location

  • Avid Traveller
  • 03 Apr 2012
  • Anonymous
  • Brazil
  • Couple 25-30
  • (10 reviews)


100%

Overall, thumbs up! A wonderful stay at Ming Palace International Hostel. Fantastic hostel with great customer service from front desk to the back. "Good people make good service" hostel staff were extremely friendly, helpful, and knowledgeable about local attractions. And were always keen for a chat. Had a wonderful time staying here! An effortless style and gracious attitude that ensures a truly unforgettable experience. Unforgettable moments of this trip, will be back again... very soon :).

  • Novice Nomad
  • 02 Apr 2012
  • Anonymous
  • Malaysia
  • Female 25-30
  • (1 review)


67%

Staff were friendly however they weren't very knowledgeable about the local area. For example we were given wrong directions and bus numbers which was a bit time wasting

Owner Comment (Show)
Thank you for your review. Your feedback is very precious to us. We are terribly sorry for the inconvenience to you, we have given our staff stricter trainings afterwards, we're confident that we will improve with your help. Welcome to stay in Ming Palace again in the future, and we promise you a pleasure experience next time!

100%

Unfortunate;y i had to cancel my booking, so i didn't stay in the end, plans changed!

  • Globetrotter
  • 26 Mar 2012
  • Anonymous
  • Wales
  • Male 31-40
  • (91 reviews)

Owner Comment (Show)
OK, It doesn't matter. Looking forward to your next coming. Nice day

83%

why the internet booking price is different once check in?

  • Novice Nomad
  • 21 Mar 2012
  • Anonymous
  • Malaysia
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Thanks for your feed back. We are so sorry of the different price for you. as the normal price of the room is a little more expensive than the booking website. For the mistake of our negligence of the different price, sorry again. We will try our best to put an end of this mistake and make here to be better and better. Have a nice day!

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