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Ming Palace International Hostel Reviews

10-3 Dong Hua Rd, XiuFeng District, Guilin, Guilin, China

Reviews & Ratings Explained

89%Overall Rating

From 104 ratings
  • 89%Character
  • 89%Security
  • 93%Location
  • 89%Staff
  • 88%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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67%

The staff was awesome. Marc and everyone at the front desk let me use their own computer to book my flight to HK. They gave me suggestions on where to go and stay and were just wonderful. The bathrooms didn't have much or any toilet paper and were dirty. The pillow on my bed also was too flat, which made sleeping hard Otherwise great time.

  • Novice Nomad
  • 31 Mar 2013
  • Anonymous
  • USA
  • Female, 31-40
  • (7 reviews)

Owner Comment (Show)
Dear,we also feel your are nice person to get in touch with.Now we have employ one more cleaner to make the bathroom clean.Our reception provide free toilet paper,.you can go to reception place to get it.Your also can ask our reception staff to give u a higher pillow.We prepare different height of pillow for u.u can ask the reception staff.you are welcome to our hostel again.Ming Palace Team

63%

The rooms were not really clean but it's enough to spend there a few days (we were there two). There is one recepcionist who is not really helpful (at least he wasn't with us) but if you need a cheap hostel for a couple of days, this one is good.

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • Spain
  • Female, 25-30
  • (2 reviews)

Owner Comment (Show)
thanks for ur kindly review.Now we have already employed more cleaner and staff to work in our hostel .We have do more cleaning。You are welcome to come to our hostel again.Ming Palace Team

80%

The hostel was really nice but there was mold in the rooms.

  • Novice Nomad
  • 27 Mar 2013
  • Anonymous
  • Finland
  • Mixed Group, 18-24
  • (9 reviews)

Owner Comment (Show)
Thanks for u kindly.We are sorry to make your feel un comfortable during your staying Due to the humid weather of Guilin, you can open the air-condition to make the room smell better.You are welcome to our hostel again.Ming Palace Team.

97%

This hostel is in an excellent location; within walking distance to most of the sights in Guilin. They also offer discounted tickets. The staff are excellent. I spent most of my time talking to Mark (single traveller) who helped me with my abysmal Chinese. Another female staff member was very kind and gave me a remedy for a bad cough I had one morning. I would highly recommend this hostel.

Owner Comment (Show)
Dear,Thanks for ur recommedation.Cheers.Ming Palace Team

83%

Really fantastic hostel! The staff were really friendly and helpful. Would definitely stay again

  • Novice Nomad
  • 17 Mar 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Thanks.Your are welcome again.Ming Palace Team.

80%

good, booked the chinese speaking rice terraces tour (but the whole tour was conducted in english :) ), more value for the money front desk was a little confused, but generally helpful

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (3 reviews)

Owner Comment (Show)
Hi,Thanks for u feedback. We are happy to know u like the tour.Now we employed more staff to work in the reception place .The service has some improve.Your are welcome to our hostel again.Ming Palace Team

100%

great location, good atmosphere, but the highlight is the staff: extremely helpful, always there for you, and speak fluent & perfect English! 100% recommendation!


100%

Excellent hostel, staff very helpful, wifi was quick! Bar had very nice food at reasonable prices. The rooms were very clean- and well heated! :-) showers and toilets were also very clean, and the water hot. Would definitely recommend!


100%

The staff was very friendly and assisted me in booking my tours. The location was perfect for site seeing, shopping and dining.

  • Novice Nomad
  • 01 Mar 2013
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


83%

Very nice hostel. Got a doble room which is very spacious. Altough it is at third floor. Perfect location near to Solitary Beauty Peak, Mt. Fubo. Supermarket is at front door and many food eateries is around 5 minutes walk. Nice and cheap. Very recommended.

  • Novice Nomad
  • 23 Feb 2013
  • Anonymous
  • Indonesia
  • Couple, 25-30
  • (7 reviews)

Owner Comment (Show)
Thanks for u feed back ,your are welcome to our hostel agian.Ming Palace Team

100%

Nice hostel close to everything in Guilin. The staff was very helpful with tips, and they've got a good breakfast.

  • Novice Nomad
  • 18 Feb 2013
  • Anonymous
  • Denmark
  • Female, 25-30
  • (5 reviews)


87%

Great location, very helpful staff. Our twin room was quite large and the beds were comfy. Our bathroom was a shower/toilet combo which wasn't ideal, but we managed. Good base for seeing the main sights in Guilin.

  • Novice Nomad
  • 13 Feb 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (4 reviews)

Owner Comment (Show)
Thanks for your kindly feed back. We will pay more attention to the detail and try our best to make here to be better and better.

100%

Awesome place, very well done

  • Novice Nomad
  • 13 Feb 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (7 reviews)


97%

Great place to stay. Nice area with plenty of restaurants, bus routes etc. very helpful staff. Clean comfortable rooms.


100%

very kind, family-like staff. good location with tour bus pickup outside. also good food and bar selection. directly beside the palace if you're into that kinda thing; across the road is a weird but cool bar called 'cats&rabbits'.

  • Novice Nomad
  • 08 Feb 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


100%

This hostel was beautiful and comfortable and clean, especially the room. The pizza was really good as was the fried rice, and the bar was a nice place to hang out . The staff in the restaurant were friendly.


100%

very friendly place. clean, comfortable, and beautiful rooms. really enjoy the common area and fast wifi internet. a friend recommended this place and I will definitely recommend to everyone!


100%

Very nice staff, ready to help, convivial atmosphere; quiet nights. Loved it!


77%

Nice place and helpful staff although the cleaning lady didn't do anything. Since we stayed for almost one week it was kind of annoying. For this price we would have cleaned the room ourselves but there were no cleaning tools. since some people complained about it being cold in the rooms before: we could get warm air through the air condition, so don't worry, but if you can't read chinese you'll probably have a hard time getting the settings right :)

  • Novice Nomad
  • 31 Jan 2013
  • Anonymous
  • Sweden
  • Male, 18-24
  • (4 reviews)

Owner Comment (Show)
I am sorry for any inconvenience when you stay in the hostel. We already talked with our housekeeper about the problem for cleaning the room. I think you must misunderstand the card which you can show to our housekeeper. One side is Make up room and the other side is Don't disturb... You show outside the door that “Don't disturb” every day. So this is the main reason we don't clean the room for you. Anyway sorry again and we always want to offer our guest the clean and value room, and want to be the most welcome hostel in Guilin too. Have you returned back you country? All of us enjoy the time to go hiking with you. Best wishes for you. Team Ming Palace.

93%

Pretty good place to stay, although i thought Guilin as a whole would be more peaceful and serene. If you are looking for that, stay in guilin for 2 nights, go see the Longji Rice Terraces and then head south to Yangshuo and Xingping. The Hostel - Friendly, clean, decent value, good location, facilities... Nothing really to complain about. Oh, theye are doing some remodeling - loud construction in the front entrance/common room, but that should be done soon (Feb 2012).


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