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Rossco Backpackers Hostel Reviews

Real de Mexicanos # 16, San Cristobal de las Casas, Mexico

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The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Rossco Backpackers Hostel

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86%

It would be of some help to provide for better security of food left in the kitchen, even with food labeled with name and date some was taken by others. Also when travelers are very tired from travel and activity they need to rest and sometimes there is too much noise from music in the hostel late in the evening. You might also consider a bulliton board for guest to list things like offering rides, seeking rides, sharing tours, sharing food and cooking, needing information...etc.

  • Novice Nomad
  • 25 Jan 2012
  • Anonymous
  • USA
  • Male 41+
  • (1 review)


76%

The hostel is good itself, but the breakfast is poor: awful coffee, a terrible butter (it is actually an awful margarine), no milk (only a "don´tknowwhat" white powder). It should be much better and wise to have breakfast outside and pay for it.

  • Novice Nomad
  • 18 Jan 2012
  • Anonymous
  • Brazil
  • Male 41+
  • (1 review)

Owner Comment (Show)
Dear travellers first thank you very much for your visit, but here there is some thing that you do not understood, we are the best Hostel in san cristobal. Our services are great but we are not agree with your coment about breakfast, may be you should pay a 5 stars hotel or a resort hoteles and not hostels for your trip ... where you pay a lot more and you will have a very nice breakfast and you aren't pay extra money out site... But the room rate would be up to 100 dolars for a room not 10 dolars per night as you payed and you are disagree with our breakfast. Dear travellers you are more hotel travellers than Hostel travellers ... But we are really glad of your visit.

100%

The best hostel i have ever been to! Top location, really clean, friendly stuff. It looks a bit like a hotel because of its nice backyard. Thats why many people were just hanging out even during the day. The atmosphere is just nice. And the best is the fire at night. It was really easy to make friends. Had a great time there.

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • Germany
  • Male 25-30
  • (2 reviews)


100%

I loved this hostel, great staff and atmosphere. Really recomended!!!

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • Argentina
  • Female 31-40
  • (2 reviews)

Owner Comment (Show)
Thank you very much, we are really happy that you liked our place and we satisfy your expecteve of us, we hope to see you in the near future. Have a great trave in mexico.

83%

We stayed here for 1 night and then moved to another hostel. It was 50% more expensive than other ones in town and didn't really offer any additional value for that money. Hostel itself was nice except for the extremely cold water in the kitchen which is really annoying when you have to wash your dishes after breakfast. But there is really no need to pay that extra money so you're better off staying at a different hostel.

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Croatia
  • Mixed Group 25-30
  • (4 reviews)

Owner Comment (Show)
HI THERE, FIRST THANK YOU FOR COMMING TO OUR HOSTEL, AND WE ARE SORRY THAT YOU COULD NOT PAY OUR PRICES. WE KNOW WHY OUR PRICE, WE ARE REALLY SORRY IF YOU BUGGET WASNT FOR THIS HOSTEL. WE ARE HAPPY THAT YOU FOUND SOMETHING FOR YOU BUGGET. OUR HOSTEL IS FOR TRAVELERS WITH DIFFERETN BUGGET AS YOU HAVE A NICE TRIP

100%

todo bien. Los esmpleados son muy gentiles y ayudan siempre los huespedes a resolver los problemas, en particolar Jesus y Michelle

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Italy
  • (Gender undisclosed)
  • (3 reviews)

Owner Comment (Show)
Muchisimas gracias y buen viaje

86%

We had a great stay here at the hostel. The breakfasts were fine but what really stood out was the bonfire! It was great sitting around at night and meeting new people. Definitely recommend this place!

  • Globetrotter
  • 26 Dec 2011
  • phonsie
  • Ireland
  • Couple 31-40
  • (21 reviews)


90%

Great little oasis in San Cristobal. Great location and easy walking distance from many cultural sites. The staff is chill and helpful. Don't forget your towel and a lock, though.

Owner Comment (Show)
We are realy happy that you liked our hostel..... We hope to see you soon here.... Or your friends thanks for comming

86%

Best beds I have encountered in mexico so far. Bonfire is nice extra. Recommended.

  • Novice Nomad
  • 13 Dec 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (2 reviews)


100%

Great atmosphere, the place is really beautiful almost like a movie ;) will definitely go back.

  • Novice Nomad
  • 13 Dec 2011
  • Anonymous
  • Mexico
  • Male 18-24
  • (1 review)


100%

Best hostel throughout our time in Mexico. Though the place is cold (and I mean COLD) you're in San Cristobal, so just bring extra socks! They provide plenty of blankets etc. The best thing about the place is the communal aspect of it, everyone sits round a fire pit at night and you're almost forced to make friends. We met so many cool people here, we really miss the place still. Lovely dogs and cats onsite too who make it that much more homely. Tours organised at the front desk, good kitchen!

  • Avid Traveller
  • 28 Nov 2011
  • Anonymous
  • England
  • Couple 25-30
  • (12 reviews)

Owner Comment (Show)
We are really happy that you liked the Hostel, see you soon here

93%

It's a nice place with a lovely garden and is an easy walk down to the centre of town. The staff are very friendly and helpful, which is always a big bonus. The kitchen's good and they offer free breakfast. I stayed with my wife and daughter in a room up the back, which was nice, if basic. The glass ceiling was a nice touch and made the room nice and bright. The only negative is the lack of an in-room heater. It gets very cold at certain times of year in this area and we were freezing!

  • Novice Nomad
  • 27 Nov 2011
  • Anonymous
  • Australia
  • Male 31-40
  • (3 reviews)


100%

This hostal is good quality for money, their included breakfast isn't special though. We stayed in a private room with bathroom there was hot water in the shower and everything was clean. The staff is really friendly and helpful. They have a cool campfire area. I had a good time there.

  • Novice Nomad
  • 19 Nov 2011
  • Anonymous
  • Belgium
  • Female 25-30
  • (3 reviews)


90%

A very nice hostel in the city center. Friendly and helpfull staff. Good breakfast. 2 very sweet dogs to keep an eye on things.

  • Novice Nomad
  • 29 Oct 2011
  • Anonymous
  • Denmark
  • Female 18-24
  • (1 review)


100%

Fantastic!!!

  • Novice Nomad
  • 18 Oct 2011
  • Anonymous
  • New Zealand
  • Female 25-30
  • (3 reviews)

Owner Comment (Show)
We are realy happy that you liked... hope to see you soon... have a great trip.

96%

i was there last week unfortunately wasn't all the time at the hostel, cuz i was busy with conference which was at the time in San Cristobal. Staff was super friendly, was clean, great value of money.. Would come back for sure if i stayed in San Cristobal. Highly recommend to anyone .... Jure from Slovenia

  • Novice Nomad
  • 16 Oct 2011
  • Anonymous
  • Slovenia
  • Male 25-30
  • (1 review)


70%

This hostel is way overpriced. We had a private room that was clean, yet cold and dark. You have to pay for drinking water. The kitchen is hopeless so you can make you're own food. And there is nothing to do there. And you can't do your own laundry. They do it and charge for it.

  • Novice Nomad
  • 15 Oct 2011
  • Anonymous
  • Australia
  • Female 31-40
  • (1 review)

Owner Comment (Show)
Hi thanks for your comments and your booking with us. we like to know the opinion of our customers in order to always improve. In our laundry there is a charge for someone wash your clothes, but also we have a place in order to do by hand you needed to ask at the reception and 100% free. The kitchen has everything to do and keep your food and it is free, but purified water, we ask a minimum amount as $ 0.50 per 1 liter, 2 liters $ 1 is something just not a business. Also, when the weather is not very good and can not do the fire camp that is free too, have many movies in a heated room and is free. In Sancristobal de las Casas, there are so many activities to do as markets, bars, museums, Indian villages, canyons, lakes of Montebello. Also in the hostel there is a varied breakfast is free, every day there are activities for free in La Casa en el Arbol is just next to the hostel. So there are many activities to do in San Cristobal you needed to read a little bit or asked at the reception we loved to help you. Thank you for your feedback, we greatly appreciate and improve our hostel and be the best, we hope to see you soon.

83%

We stayed in a private room with ensuite which was lovely and very good value for money when booked through hostelworld. The staff are very helpful. The grounds are verdant and there are dogs, cats and hummingbirds. There is lots of communal space and the bonfire every night (apart from when there is too much rain) is a nice touch. It would be good if the terrace area was not guarded by a very loud dog. They do charge for water and keeping your bags after check-out too which I was not used to.

  • Novice Nomad
  • 08 Oct 2011
  • Anouska
  • England
  • Female 31-40
  • (5 reviews)

Owner Comment (Show)
Hi there, think you for booking with us, we are really happy that you liked the hostel and our concept hostel with nature + pets. Most of our pets we taked (adopted) from the street even the the cats, now they are having a good life with us and we take lots of care to them. The loud dog is Balu he is very shine but not agresive. but we made some adaptations in the terrace and we have a nice area for have sun, relax.... but look the dogs still have a great place there. Thank you very much for your coment and for you staying with us.

86%

Had a really good time here, the evening receptionist Daniel is a really sound guy and really helpful. Someone give the poor dog with flees some help though he didn't stop scratching the whole time I was there!

  • Novice Nomad
  • 02 Oct 2011
  • Anonymous
  • Scotland
  • Male 18-24
  • (2 reviews)

Owner Comment (Show)
Dear , thank you very much for your stayin with us. We are happy to read that you liked our hostel and also San cristobal, and you had a realy good time. About the "Poor Dog" we know about that let me explain you what is happening with her: This is a raining season in Mexico, because the rain San Cristobal gets very damp, our dog has a very sensitive skin with the dampness she gets an irritated skin and that´s why she's scratching all time. This happens every year, when is a raning season. Her veterinarian gives to her some medicine and she gets better. But look any of our pets has NOT flees we realy love our pets and animals so we wont leave any of them to get or feel bad or ill. we love them and take care of them Thank you for you coment and we are realy happy that you liked here.

86%

This was such a comfortable private bedroom we had at Rossco! We were definitely impressed by the comfortableness of the place. However it is fairly big and perhaps a little bit impersonal. Paying an extra fee in order to store your bag inside a locker is not the friendliest approach I have seen from other managements. The hostel is definitely in walkable distance from the bus station (a good 20 minute walk though). The breakfast is decent. Wifi throughout the premises.


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  • Novice Nomad: 1-10 Reviews Added
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View all San Cristobal de las Casas Hostels
  • 86%

  • Overall Rating
  • From 75 ratings
  • 86%Character
  • 87%Security
  • 86%Location
  • 87%Staff
  • 84%Fun
  • 89%Cleanliness

Latest Review

  • 25 Jan 2012 (86%)
  • It would be of some help to provide for better security of food left in the kitchen, even with food labeled with name and date ...
  • Read more...
  • Anonymous

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