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SPA Hostel Khaosan Beppu Reviews

3-3-10 Kitahama, Beppu city, Oita, Beppu Spa City Oita, Japan

Reviews & Ratings Explained


824 Total Reviews
  • 84%Value For Money
  • 85%Security
  • 86%Location
  • 92%Staff
  • 82%Atmosphere
  • 76%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Overall good expérience. The hostel has its own onsen which is à trèat.

  • 22nd Sep 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 31-40
  • (1 review)


The hostel has certainly seen better times. It looks run down. Also, no laundry facilities. The staff were fantastic though!


Best place to stay in Beppu. The staff was all extremely friendly and even provided some medicines for when my travel partner got a little sick. Their location is off the main roads, but once you're on the right road, the sign is easy to find. The private rooms for a hostel were well kept and smartly organized to maximize space. If I return to Beppu, I will stay here. They even have their own onsen (hot spring) in the hostel.


The hostel itself was very clean, although the building itself seemed rather old. This includes the facilities that all had a somewhat old touch to them. The room was clean but rather small (we've had bigger rooms in Tokyo). The staff was very helpful and has great recommendations for food.


This place definitely needs some renovation. It is the least cleanest hostel we’ve had in Japan, everything’s worn out. In the room, there was absolutely no privacy as basically, you just have 6 futons in an empty room. What is annoying: Wifi did not work in the room (4th floor) and there was only one shower (!) for the whole place. The common areas are pretty alright, though, staff were really friendly. The location is good, everything you need is in short distance. We can recommend the little

  • 14th Aug 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


there is a unpleasant smell in the room.


Most wonderfull staff in Japan! They make you feel at home. Speak very good english and know a lot about the Beppu and area to show you around very well. Would defenitely stay there again.


I liked this hostel. It has everything you need, its cheap, it has a good location and its easy to meet people. But yes, its a bit worn down, but that would be the only reason why its so cheap. Would recommend this place.


A good hostel overall but bad wifi.


Loved this place! The bath was really nice, and they also have a cozy foot bath (also using the natural onsen water) outside the entrance! Nice common area with a woody feel, lots of manga to read. Stayed in a girls dorm, had a private toilet and sink shared between 3 of us which was really nice :) The staff were really nice and make an effort to make the place friendly and international with the reception decorated with lots of country flags :)


Situated in the surprisingly interesting city of Beppu. Facilities are clean and good but not the best, however the kitchen and lounge/manga room are very good, both with large TVs. Various maps of staff-recommended onsen, site-seeing locations and restaurants are pinned up along the walls which were very useful. Good beach across the road and is close to some bigger beaches. Visit the Kannawa Jigoku, an experience unique to Beppu - also visit Cafe Green Spot, a short walk from the hostel.

Owner Comment (Hide)
Thank you for staying with us and leaving a review!! We are happy that you had a good time in Beppu :) Hope you would have a good time in your next destination!


The staff speaks amazing English and is extremely friendly. The PCs in the lobby were extremely useful. Also the free bike rentals were a nice touch. Best part about it was the in house onsen, only problem is that in the men's onsen there is no conditioner. The room was very spacious and the tatami floors were nice but my room had a very unpleasant smell that I could not get rid of. All in all, nice hostel! Cheap and friendly


I thought, good.

  • 1st Jul 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and leaving a review for us. Hope you had a good time in Beppu.


Very nice 3 nights spent here ! We are very satisfied of this stay ! The only bad point was the weather :p ! The staff is sooo nice :D and the facilities are perfect too ! I definitivly recommand this hostel ! (The spa in the hostel learn you "how to onsen" like a japanese, perfect for the beginners)

Owner Comment (Hide)
Thank you very much for staying with us and leaving a review!! We are happy that you enjoyed your stay :) We are sorry for the rainy season of Japan. Hope you get sunshine where you are right now. Now you know how to take onsen so please come back to visit us one day! Arigato!!


We were so lucky to have found this hostel! First, the location is so convenient! Just 3 blocks from train station and super close to bus stops and all major attractions in Beppu! Second, cleanliness to very high standards! Third, staff was soooo friendly, even had a free Takoyaki BBQ for great socializing! Fourth, onsen in hostel very nice. Five, it is super cheap! Unbelievable value! Stayed in many hostels and this one is much better than even "higher ranking" hostels. Beppu's best kept secret

  • 22nd Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you very much for leaving us wonderful words!! We're really happy that you liked us :) Such a good time doing Takoyaki BBQ party with you all! You're always welcome back to Beppu ^_^ Hope you have a nice trip!!!


The level of cleanliness and attention to details, for japan standard, is definetly low. Only 1 shower per floor, and is not pleasant at all. Sure you have the onsen but it really has a bad look, poorly mantained and cold. Common areas are big enough but they still suffer from a general lack of taste. It is still a sound choice for the low price but it could improve a lot the quality of staying, with a few adjustment.

Owner Comment (Hide)
Thank you very much for staying with us.We take your comment as advice and try to improve to feel customers more confortable. We are sorry that the Onsen water was cold at the moment you stayed. We try to keep it maintain. Thank you for your review.


this was a really nice place with helpful staff and convenient location. the in house onsen was a pleasant treat making the place even nicer to stay. plus the staff were very friendly and helpful

Owner Comment (Hide)
Thank you for staying with us! Hope you had a good time here in Beppu! If you get tired, you are always welcome back here ^^ We really thank you for your review. Good luck with your trip :)


A really nice location with even its own little Onsen. The staff speaks really good English and is very helpful.


Sweet as hostel really. Nice hot onsen.


Awesome staff who are able to give you suggestions on the best places to eat and see. Facility also has an onsen in house that you can access all throughout the night. There were only a couple showers, and no personal electronics outlets in bunk beds but didn't bother me though. Rooms had lockers for valuables, and beds were fine. Great social area that we used to hang out with other backpackers. Very relaxing place! Would def stay there again! Thanks!

Owner Comment (Hide)
Thank you very much for staying with us. This is Khaosan Beppu staff, Aya writing. we had a really nice time with you :) Nice to meet you and hope you will have nice time at next destination :) Big hugs from Beppu, Aya

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