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SPA Hostel Khaosan Beppu Reviews

3-3-10 Kitahama, Beppu city, Oita, Beppu Spa City Oita, Japan

Reviews & Ratings Explained

84%

Rating
522 Total Reviews
  • 83%Value For Money
  • 86%Security
  • 88%Location
  • 87%Staff
  • 79%Atmosphere
  • 77%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

The hostel is a little dated and located in a pretty quiet neighbourhood (easy to walk from station but can be difficult at night).


74%

room 3 bed 1 had bed bugs and one off the staff members (young one, so maybe not used to the job yet) was rather expressionless but other than that it was good :-) (and I've experienced bed bugs before, they won't kill you)


57%

Hostel was fine and has the potential to be excellent. My room was swarming with mosquitoes both nights I stayed, the onsen room was nice but a bit dirty, and the water too scorching to enter on four separate occasions. Staff were friendly but closed in behind their desk or cell phone. Fully equipped kitchen handy but dirty. Overall, the negatives could be fixed easily and maybe i just went during a bad time.


86%

The dorms were small but comfortable. The on site onsen was great though a bit scalding for me! Lots of great information in the common areas and the staff were helpful and adorable. Good English skills as well. I would stay again for sure.


97%

Friendly staff who spoke good English, free bike hire, free coffee and tea, free sake in the local bar, good wifi. Nice onsen on site. Good location in town near the station. A great budget place to stay.


71%

Nice enough hostel, large kitchen and communal area. The room would of been fine if we weren`t directly above the in hostel male onsen, which meant we could hear people splashing around and chatting whenever they went for a dip! Along with the constant sound of dripping water outside from the onsen. Showers are horrendous! We had on en suite that was so bad that we used the communal showers, which weren`t much better. Would not recommend purely based on how bad the showers are!


100%

The friendliness and kindness of the staff and their wealth of local knowledge are this Hostel`s most valuable asset. I met many other interesting traveller`s in the large communal kitchen. Being able to relax in the onsen was an amazing treat after a day of uphill cycling to Kannawa and free internet access meant I was able to plan the next phase of my journey with ease.


97%

Only spent one night while passing through but had a really good stay. Onsen was an added bonus!


80%

Good value for money.


63%

The staff was friendly but the shower was the worst I have ever had. There was only one available in the entire hostel from what I could tell and it was broken and dirty. I was forced to duck my head under the sink to get clean. It was probably the worst shower I have ever had. My room was basic but fairly clean, though I could still smell some foul hostel odor.


100%

So nice hostel and staff. See you in Spain, Amuniel Chan!


94%

I just stayed for one night in the single room. The facilities were great, especially the onsen directly inside the hostel!


100%

The staff was really nice and really cute. They were really helpful and had all these pre-printed maps and directions for all the sites. Probably the best hostel setup I've been to (I've been to dozens of hostels). Then the onsen they had in the hostel was even better. I highly recommend.


86%

Well u have ur own spa, is really central, and people is nice! PLUS A MANGA AREA!! (in japanese tho.. so well.. haha i just look a few pictures), i went in the middle of the week and was quite empty! but i met wonderfull people in there! nice place!


97%

I really enjoyed my stay at Khaosan. The staff is lovely and so helpful! They had a lot of useful printed information available and a guide of most of the local onsen with pictures and description.


66%

The Japanese Style Room was ok, however the bathroom had no window and has seen better days. As well has the onsen...


71%

The front desk staff was very friendly and helpful. They led us to the locations we wanted to go to and had great recommendations. However, there were bed bugs in our bed. We killed one that had just bitten one of us and found evidence of further bed bugs, which is a situation that needs to be dealt with. We alerted the front desk staff and he didn't seem surprised.

Owner Comment (Hide)
Dear Madam Thank you very much for staying with us. We are sorry to hear that you did not have a pleasant stay at our hostel. We checked the room you have stayed again and again but we couldn't find any trace of them. However we spray insecticide whole room just in case if there are still some left in the room. This is a big issue to our industry in these days. Even those 5star hotel's have a hard time of it too. Generally speaking they are spread all over the world enters into the traveler's backpack so unfortunately it is a cat-and-mouse game between them and us. However we'll do our best to keep the rooms clean and tidy and also use exterminator regularly to avoid this happen again. Once again we sincerely apologise for making you uncomfortable about this trouble, we hope you had a wonderful time in the rest of your travel in Japan. Best regards, Khaosan Beppu Management.

86%

Great stay!! Definitely enjoyed!!


74%

I heard people stayed next door to me snored all the night as the wall is so thin.

  • 20 Dec 2012
  • Novice Nomad
  • Anonymous
  • Thailand
  • Male, 41+
  • (1 review)




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