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SPA Hostel Khaosan Beppu Reviews

3-3-10 Kitahama, Beppu city, Oita, Beppu Spa City Oita, Japan

Reviews & Ratings Explained

84%Overall Rating

From 39 ratings
  • 82%Character
  • 87%Security
  • 87%Location
  • 88%Staff
  • 83%Atmosphere
  • 81%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

The friendliness and kindness of the staff and their wealth of local knowledge are this Hostel`s most valuable asset. I met many other interesting traveller`s in the large communal kitchen. Being able to relax in the onsen was an amazing treat after a day of uphill cycling to Kannawa and free internet access meant I was able to plan the next phase of my journey with ease.

  • Novice Nomad
  • 11 May 2013
  • Anonymous
  • Ireland
  • Female, 41+
  • (1 review)


93%

Only spent one night while passing through but had a really good stay. Onsen was an added bonus!

  • Globetrotter
  • 02 May 2013
  • hksj1984
  • New Zealand
  • Female, 25-30
  • (22 reviews)


80%

Good value for money.

  • Novice Nomad
  • 01 May 2013
  • Anonymous
  • Poland
  • Female, 25-30
  • (2 reviews)


63%

The staff was friendly but the shower was the worst I have ever had. There was only one available in the entire hostel from what I could tell and it was broken and dirty. I was forced to duck my head under the sink to get clean. It was probably the worst shower I have ever had. My room was basic but fairly clean, though I could still smell some foul hostel odor.

  • Novice Nomad
  • 28 Apr 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (5 reviews)


100%

So nice hostel and staff. See you in Spain, Amuniel Chan!


90%

I just stayed for one night in the single room. The facilities were great, especially the onsen directly inside the hostel!

  • Avid Traveller
  • 15 Apr 2013
  • Anonymous
  • Switzerland
  • Male, 18-24
  • (14 reviews)


100%

The staff was really nice and really cute. They were really helpful and had all these pre-printed maps and directions for all the sites. Probably the best hostel setup I've been to (I've been to dozens of hostels). Then the onsen they had in the hostel was even better. I highly recommend.

  • Novice Nomad
  • 11 Apr 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (5 reviews)


80%

Well u have ur own spa, is really central, and people is nice! PLUS A MANGA AREA!! (in japanese tho.. so well.. haha i just look a few pictures), i went in the middle of the week and was quite empty! but i met wonderfull people in there! nice place!


67%

The Japanese Style Room was ok, however the bathroom had no window and has seen better days. As well has the onsen...

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • Germany
  • Mixed Group, 25-30
  • (3 reviews)


97%

I really enjoyed my stay at Khaosan. The staff is lovely and so helpful! They had a lot of useful printed information available and a guide of most of the local onsen with pictures and description.

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • France
  • Male, 25-30
  • (2 reviews)


73%

The front desk staff was very friendly and helpful. They led us to the locations we wanted to go to and had great recommendations. However, there were bed bugs in our bed. We killed one that had just bitten one of us and found evidence of further bed bugs, which is a situation that needs to be dealt with. We alerted the front desk staff and he didn't seem surprised.

Owner Comment (Show)
Dear Madam Thank you very much for staying with us. We are sorry to hear that you did not have a pleasant stay at our hostel. We checked the room you have stayed again and again but we couldn't find any trace of them. However we spray insecticide whole room just in case if there are still some left in the room. This is a big issue to our industry in these days. Even those 5star hotel's have a hard time of it too. Generally speaking they are spread all over the world enters into the traveler's backpack so unfortunately it is a cat-and-mouse game between them and us. However we'll do our best to keep the rooms clean and tidy and also use exterminator regularly to avoid this happen again. Once again we sincerely apologise for making you uncomfortable about this trouble, we hope you had a wonderful time in the rest of your travel in Japan. Best regards, Khaosan Beppu Management.

93%

Great stay!! Definitely enjoyed!!

  • Novice Nomad
  • 12 Jan 2013
  • Anonymous
  • Finland
  • Male, 31-40
  • (9 reviews)


73%

I heard people stayed next door to me snored all the night as the wall is so thin.

  • Novice Nomad
  • 20 Dec 2012
  • Anonymous
  • Thailand
  • Male, 41+
  • (1 review)


90%

Nice location, nice hostel can't complain except for the screaming children in the room next door playing and talking loudly till 2am not a single person asked them to quiet down. Maybe they were on a family trip but I thought that an adult had to be in the same room as any children under 12? This was certainly not the case here. Otherwise good hostel.

  • Novice Nomad
  • 18 Dec 2012
  • Anonymous
  • Australia
  • All Female Group, 18-24
  • (6 reviews)


77%

Nicely priced hostel and very helpful staff who can point you to the best onsens to go to and places to eat.

  • Novice Nomad
  • 16 Dec 2012
  • Anonymous
  • Australia
  • Male, 18-24
  • (7 reviews)


100%

good location kindly staff, very freidly hostel, nice hot spring

  • Novice Nomad
  • 10 Dec 2012
  • Anonymous
  • South Korea
  • Female, 18-24
  • (2 reviews)


80%

nice place, thanks. I want to visit again next time if I go to Beppu.

  • Novice Nomad
  • 09 Dec 2012
  • Anonymous
  • South Korea
  • Male, 25-30
  • (1 review)


97%

Pretty cozy environment and lovely staff! Especially, the Onsen was "Saikou!" :)

  • Novice Nomad
  • 07 Dec 2012
  • Anonymous
  • China
  • Female, 18-24
  • (4 reviews)


100%

This hostel was great! A huge kitchen and lovely staff, too! I would definitely stay here again, and recommend it to anyone going to Beppu.

  • Avid Traveller
  • 03 Dec 2012
  • Anonymous
  • Australia
  • Couple, 18-24
  • (11 reviews)


83%

I was just there for a short stay during a slow season so I didn't get to experience very much, but I would definitely visit again during my next trip through Japan

  • Novice Nomad
  • 26 Nov 2012
  • Anonymous
  • Canada
  • Male, 25-30
  • (5 reviews)




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