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Salzburg - Eduard Heinrich-Haus Reviews

Eduard-Heinrich-Straße 2, Salzburg, Austria

Reviews & Ratings Explained


260 Total Reviews
  • 73%Value For Money
  • 86%Security
  • 53%Location
  • 69%Staff
  • 66%Atmosphere
  • 88%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The staff at this hostel were rude or non-existent. It was very expensive, we had to pay for towels and WiFi. The rooms have a shared bed in each room. Reception is barely open. We had to leave our bags in the lobby because they weren't there until 5pm. So we barely had 12 hours there. There are also only two outlets in the six person rooms, ridiculous.


The hostel is good but the location is really poor. Please don't find it at night. Otherwise, you will definitely be lost! Also, there is no hair dryers and limited Wifi. The other parts are all good. The breakfast is awesome and must-try!


Trying to find it at night can really creep you out because it looked like an abandoned warehouse in the middle of nowhere. But in daylight, it's relatively normal. It was an interesting place... There is a set of beds right next to each other so it seems like you're sharing a queen size with someone else. Nice clean and updated private bathrooms. Only counted 3 sockets among 6 people ... Best free breakfast I've had so far. Used wifi in the lobby only. It's super nice and new looking


WiFi only in the Lobby... Rude receptionist...breakfast had a small variety like white bread only


I actually really enjoyed my stay here - the rooms were spacey, the beds comfortable and the lockers in the rooms are great. Unfortunately when I was there the wifi wasn't working which was very disappointing, and the staff were in general not very helpful. There is a supermarket nearby but the hostel has no kitchen which makes that kind of pointless. There are no restaurants around either but it is not too hard to get into the city. Was happy for my 2 nights but the wifi problem was not cool!


Loved the personal storage wardrobes! This hostel had a homey-feel to it, which was nice. The only negative I have about the room was there were two bunk beds and one queen sized bed, which was kind of weird - especially if you'd have to share it with a stranger.


It's not in the city center but you can take buses to get there. The rooms are big and clean. Wifi wasn't working when we was there, but I guess they had fixed the wifi problem already.


It was a good place to stay for a night. Not too far from the city center by bus but it is a little tricky to find even with the directions listed. The building is not labeled. The staff were friendly and the room was what you'd expect. Although there is a semi common area at the reception don't expect many people to be hanging around. It's a good place for a solo traveler if you're looking for a quiet place to sleep for a night or two.

  • 24th Oct 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


Good place! It was far from the city but the buses are good choise. The only problem is the place does not count with a kitchen for the guests. So dont try to cook in there. Very good breakfast and very clean.

  • 23rd Oct 2015
  • Novice Nomad
  • constanzaalarconraddatz
  • Chile
  • Female, 25-30
  • (1 review)


Some staff were helpful but some didn't seem interested in the clients. The location was quite far from the actual city centre and the atmosphere was very strange and sterile but it was clean and the breakfast was good.

  • 7th Oct 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


Overall I had a nice stay at this hostel, the positives were the free breakfast, free lockers (large enough for big bags) and the price for Salzburg. The downside was the location, it's far from town so I ended up taking the bus several times and there isn't much nearby, and the common room setup/wifi -it's basically the lobby and awkward to hang out in.


We had our own lockers but it was quite a distance from the main road


Nice rooms and beds. Have to catch the bus with a little walk that isn't nice late at night on your own but with the Salzburg card transport is free so something to think about. The wifi is only available in the reception area and the hostel is not very communal. Everyone just sat down there and quietly used the Internet. Breakfast is good! All in all it works and the staff are helpful.


nice place, though bit out of the city and had to pay for wifi. breakfast was good


Quite far from the city- close to a 40min walk however buses are available to get into town. Very clean and good buffet breakfast. You are only provided with 3 hours of wifi which only works in the lobby- which is below average for a hostel today. No kitchen facilities and no communal area to socialise aside from the lobby. staff were reasonably friendly. Overall- it seems overpriced for what you get and I think you could find better in Salzburg if you book in advance


good hostel in terms of cleanliness and facilities but a long way from town with zero atmosphere. there was no common area apart from a few sofas in reception so not very easy to meet people and hang out. very clean tho, and comfy beds


The staff was very kind and accommodating! However, the WiFi wad poor but the lack of caused us to be social so all in all it wasn't that big of a problem. Breakfast the next morning was lovely as well.


One of best hostels I ever stayed! four thumbs up!

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