Siem Reap Rooms Reviews
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Great Hostel! Beautiful building and wonderful staff.
Good location with an easy walk to Pub Street and the markets. The rooms are comfy, clean, and the security is great. The guesthouse has a nice rooftop deck and pool as well. What really makes this place though is the staff --- I can't emphasize enough how helpful they were. They contacted us right after our booking to arrange free transport from the airport, helped us plan out our days/tours of temples, and really went out of their way to make our stay memorable. Great Guesthouse, Great Value.
The staff were great, always smiling and very helpful. The hostel is very clean, I was really impressed. The free airport transfer was nice, it is in a tuktuk which is fine but may be a challenge if there are a few people all with large bags. It is walking distance to Pub Street and only a $2 tuktuk ride back to the hostel at the end of the evening. I'm very happy I booked this hostel and would stay here again.
Siem Reap Rooms feels like a hotel, not a hostel:). The staff are very helpful, friendly and speaks good English. It's a bit far from the central location but if you are a backpacker who would'nt mind a few meters walk, then this is an excellent location. Very peaceful and quiet, you can definetly relax after a long day of walking and hiking. Their breakfast selection is good, well-prepared. Our beds are made up everyday, and fresh towels are supplied everyday too!
- Novice Nomad
- Female, 31-40
- (1 review)
I don't know if this is how their culture is, but being Asian as well, I noticed that the staff assisted the Westerners ahead of me during check-out even if I came in ahead and informed them that I will be checking out. Color should not be an issue here. Who came in first should be assisted first and not be based on the color of the skin. Just my opinion.
Jia is the sweetest guy. Super friendly and helpful. They have a free pickup service and offer a welcome drink on check in. Very clean. Probably the only budget guesthouse or hostel I stayed in during my trip that actually had turn down service and cleaned our bathroom. Rooms are nice, with good a/c. Only negative - wifi did not work in our room and the computer downstairs worked but was pretty old and slow.
Lovely friendly staff with a great welcome. The rooms are absolutely huge. They do claim to have a pool but don't expect much! Breakfast is not included but is decent value and good quality. The guest houses team of tuk tuk drivers are fantastic - we used the same one for two days and he was brilliant - Mr T! They also sorted our transport out to Koh Chang which was very useful. Would highly recommend.
The attendants were unhelpful at best and outright lied to us at their worst. We were incredibly disappointed at the interactions we had with them. We could overlook some poor service, which happens everywhere, but the constant lying and attempts to scam extra money out of us were a bridge too far. After several complaints at check out, they failed to call a tuk tuk for us for almost 45 minutes and almost made us miss our bus. An overall poor experience.
Staff forgot to pick us up at airport, as arranged. However we rang them and they quickly rectified the error. Very nice place and staff, beautiful building.
Beautifully clean and nicely decorated rooms with great bathrooms. Breakfast is extra but I'd really recommend eating here if you want something more western (tasty bacon sandwiches!) The staff were incredibly helpful, especially when organising tuk tuk tours of the temples. The only possible disadvantage is that it's a dark road back to the hotel which I would perhaps be slightly wary of walking back on by myself, but this is easily sorted by getting a tuk tuk back from the main town for $1 or
The staffs are good and friendly, can speak English. The location is near to the market. If Going back to the hostel at night the problem is there's no street light at their place so better bring a small flashlight.
- Novice Nomad
- Female, 31-40
- (1 review)
Very nice rooms and service is impeccable!
Siem Reap Rooms is an excellent deal for your money. The bed was comfortable and the room was always cleaned. There was also hot water in their showers which was a nice treat (not all of my hotels had this luxury in Cambodia). The staff were very accommodating to my requests. Would definitely stay here again!
I have traveled to about 65 countries and stayed at at least 80 hostels. This hostel has the most friendly and helpful staff i have seen at any hostel by far. They treat you with respect no matter where you are from. Plus they are helpful. The staff will carry your bags for you with a smile. They are knowledgeable about tours and prices in Angkor wat. I had some health problems and they helped me. The hotel is also very clean and you can get a very nice single bedroom for an affordable price.
The staff is extremely friendly and helpful. The pickup from the airport made the arrival super easy. Great location to walk to Pub Street
we had a room without any windows and very poor air quality inside the room
The staff really makes this such a great place to stay. They are friendly and incredibly helpful. As soon as we arrived they helped us arrange everything we wanted to do. And they were readily available at all times to help us with planning our stay. They were very organized and reliable and we had a great stay in Siem Reap thanks to Siem Reap Rooms!
Lovely caring staff. Couldn't do enough to help! Clean spacious room and good wifi. Small pool and lounging area on the roof was a good place to relax after the temple visits they arranged so efficiently.
Had a great time! Staff was very welcoming and helpful. I would definitely stay there again. They may want to consider adding safes to each room.
Great hostel with really friendly and helpful staff, roof top pool a definite bonus!